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Securus Technologies
Global Tel Link

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Securus Technologies

Securus Technologies

1.6
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 818 TOTAL REVIEWS
Rank
288 out of 1935
in Telecommunications category
Rating Details
Customer service
Website
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    3078
  • SUCCESSFUL
    37%
  • AVG CALL DURATION
    03:41
  • ISSUES RESOLVED
    18%
Top Products and Services
1.6
206 reviews
1.8
132 reviews
1.4
95 reviews
Global Tel Link

Global Tel Link

1.8
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 241 TOTAL REVIEWS
Rank
189 out of 1935
in Telecommunications category
Rating Details
Customer service
Website
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    2816
  • SUCCESSFUL
    83%
  • AVG CALL DURATION
    04:10
  • ISSUES RESOLVED
    25%
Top Products and Services
1.9
65 reviews
1.3
50 reviews
1.9
36 reviews

How would you compare Securus Technologies vs Global Tel Link?

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Anonymous
#1690902

GTL is .05 a minute and Securus was .50 a minute - I had to change my phone number to an out of state number so that the FCC law would go into affect where I could not be charged more than .25 a minute using Securus. GTL for me has been way more affordable.

StatuesqueFossa
#1485767

i have had global tel link for some time now with no problems

Anonymous
#1481325

I needs my 50back 5744853010

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