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Securus Technologies

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 250 TOTAL REVIEWS
  • $12.6K CLAIMED LOSSES
  • $221 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Integrity 4
  • Being able to do a visit 2
  • Honestry 2
  • Sincere 2
  • Value 2

Customers don't like

  • Customer service7
  • Extremely bad customer service5
  • On hold 40 min5
  • Not able to resolve issue3
  • When told wait would be 42
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Global Tel Link

Telecommunications
  • 0 ISSUES RESOLVED
  • 14 TOTAL REVIEWS
  • $655 CLAIMED LOSSES
  • $94 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Talking to my loved one 1

Customers don't like

  • Not having my check posted to account1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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