Global Tel Link vs Securus Technologies
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Global Tel Link and Securus Technologies as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Global Tel Link and Securus Technologies Overview
Total reviews | 472 | 2954 |
Company responses | 0 | 0 |
Issues resolved | 2 | 11 |
Global Tel Link and Securus Technologies Consumer Ratings
Global Tel Link and Securus Technologies Rating Details
Global Tel Link and Securus Technologies Pros and Cons
- Talking to my loved one
- I am grateful to communicate with my loved one
- No pros
- Being able to talk to inmates
- No pros
- Talking to your loved one
- Impossible to get your money back
- Bad business
- Will take your money
- Customer service
- Extremely bad customer service
- Hard to get customer service
Global Tel Link and Securus Technologies Most Positive Reviews
I was considering getting my refund for calls.Because I haven't received a call from my fiance.So I will wait for a few...
I've had four scheduled sessions in video that couldn't connect or be heard or seen on both sides. And I'm trying to...
I am no longer with the man and dont need the money on my number any more
It's not letting bring up my account #
Global Tel Link and Securus Technologies Most Critical Reviews
States it was not your company and it clearly states on my checking account that it is and now I have to write 100...
The Attorney General needs to go in and shut this company down.They are robbing people.Just because a person is in jail...
For two and a half months everything went well and all of a sudden there was a glitch, and it took me over 3 weeks to...
They need to train their agents a little bit better on speaking and knowing information as far as notating the...
Global Tel Link and Securus Technologies Latest Reviews
I put my credit card info in and dont know the amount they are going to collect for inmate phone services
They dont deliver emails to the facility, then claim the facility denied them. When the facility denies an email, the in...
Right after I made the purchase on February 18th I Immediately put in a request for refund because I used the wrong...
That I need to be able to talk to inmate in okaloosa county jail and the inmate said my number is blocked. Then I'm...
I needs my 50back 5744853010
How would you compare Global Tel Link vs Securus Technologies?
Not very good they seem to employ a lot of non english speakers so the language barrier gets in the way
Product or Service Quality
the messaging system is very good but the visitation side leaves a lot to be desired
I have something else to compare
compared to Jpay for visits they are bottom of the pile
The customers this service is way better and secure technology than GTL Tel
Product or Service Quality
I really cannot say about secures products but service quality yes I dealt with them a few times and I also dealt with getting out that bad they customer service in GTL a bad
GTL is .05 a minute and Securus was .50 a minute - I had to change my phone number to an out of state number so that the FCC law would go into affect where I could not be charged more than .25 a minute using Securus. GTL for me has been way more affordable.