PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Global Cash Card and Netspend as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Global Cash Card
Netspend

Global Cash Card and Netspend Overview

Total reviews
1596
2361
Company responses
466
0
Issues resolved
12
16

Global Cash Card and Netspend Consumer Ratings

Rank
29 out of 200 in Cards category
44 out of 200 in Cards category
Customer service
47 in category
38 in category
Reliability
46 in category
34 in category
Product or Service Quality
48 in category
35 in category
Website
43 in category
31 in category

Global Cash Card and Netspend Rating Details

Customer service
1.2 (820 reviews)
1.3 (979 reviews)
Reviewer's quote

...Beware of this god awful company and their customer service. Stay far away from it. ..

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I called NetSpend right away they reported my card stolen customer service rep said my card was compromised I went through the dispute process notified them in writing so I would be eligible for the provisional credit they said that would be applied to my account on July 2nd of 2020. today is the...

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Reliability
1.2 (791 reviews)
1.4 (915 reviews)
Reviewer's quote

I put in a claim over two months ago. My card Was used without my permission to someone I do not know. I finally received the letter that I had the sign stating I did not use my card for discharges. I mailed in my signature form that they were asked me to and they said they still havent decided...

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But over the last several years it seems like customer service and reliability has went downhill. I would call several times and speak to a representative and be told several different things by different representatives all while my accounting needs remained unmet. I even had fraud on my account...

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Product or Service Quality
1.2 (770 reviews)
1.4 (891 reviews)
Reviewer's quote

The rep i spoke to monday has blocked me from speaking to anyone dont understand why ive inform my employer to drop your card service to many fees and poor service..

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After a month of filing paperwork and going back and fourth with the customer service department, i was told that it was a guarantee that i would be recieving my credit/refund just to be told that i was not on the date it was supposed to be credited which was the 11th of this month. I not only lost...

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Website
1.5 (767 reviews)
1.7 (957 reviews)
Reviewer's quote

...Best Regards Gaurav Singh Customer Relations InterGlobe Aviation Limited ("IndiGo") Level 5 Tower D Global Business Park M G Road Gurgaon Haryana 122002 India Website – www. goindigo. in On 10/16/2019, 6:01:30 PM , Hippolitus...

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...An hour and a half one day! I can not get my question answered by the website or app I need to talk to someone regarding withdrawing my money. I've sent 2 emails and no response at all! This is terrible. I feel they are using this virus as a way to NOT WORK! If you can't handle the calls and emails..

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Global Cash Card and Netspend Pros and Cons

Pros
  • I will never go with them ever again
  • Unresolved error on their end
  • Very unprofessional company
  • Direct deposit
  • Frustrating
  • Ease of use
Cons
  • Customer service
  • Poor service
  • Enough is enough
  • Poor customer service
  • Zero on customer service
  • Not solving the customer issues

Global Cash Card and Netspend Most Positive Reviews

Top rated reviews
5

I have had a GCC for over a year with three different employers. All employers provided direct deposits. No problem or...

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5

So i always get my direct deposit on tuesday which is today and it should of been on at 330. So i call and was told its...

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5

Trying to order food, or a lyft.... they don't accept. Either you guys need to update on the cards or they need to fix...

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5

Made transaction on May 20 at a atm machine I did not receive the money but net spend took it off anyway.i want to...

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Global Cash Card and Netspend Most Critical Reviews

Lowest rated reviews
1

Charges pending. It's saying i have -6.06 nd i have over 107. It wouldn't let me purchase anything. But i got...

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1

Do not use this service. It is a scam to drain money from poor people who do not have access to a bank account. The...

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1

Horrible experience. My poor nephew found out his girlfrind was cheating. Lost his place to live and girlfriend. Card...

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1

I received I received money on my lost card I'm a veteran veteran receiving a disability check they told me I had a limi...

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Global Cash Card and Netspend Latest Reviews

Recent published reviews
No votes

Okay so 5 days prior to my payday I took out $260 to get the rest of my rent ready.the day I get paid they took out...

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1

After reading how happy your customers are I decided that your car is *** and Im moving on to a better place thank...

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1

I put in a claim over two months ago. My card Was used without my permission to someone I do not know. I finally...

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No votes

I PURCHASED A CARD BACK IN MAY I PUT
$70.00 ON THE CARD AND TRIED TO ACTIVATE
IT. AND I TRIED TO PURCHASE SOMETHING ON
onli...

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Global Cash Card and Netspend Products and Services

Most reviewed product and services
  • Global Cash Card Customer Care (435 reviews)
  • Global Cash Card Account (332 reviews)
  • Global Cash Card Prepaid Card (119 reviews)
  • Netspend Account (388 reviews)
  • Netspend Prepaid Card (384 reviews)
  • Netspend Customer Care (158 reviews)