PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Global Cash Card and Netspend as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Global Cash Card
Netspend

Global Cash Card and Netspend Overview

Total reviews 1586 2379
Company responses 466 0
Issues resolved 12 17

Global Cash Card and Netspend Consumer Ratings

Rank
29 out of 204 in Cards category
45 out of 204 in Cards category
Customer service
42 in category
36 in category
Reliability
38 in category
31 in category
Product or Service Quality
45 in category
35 in category
Website
41 in category
26 in category

Global Cash Card and Netspend Rating Details

Customer service
1.2 (821 reviews)
1.3 (987 reviews)
Reviewer's quote

...Beware of this god awful company and their customer service. Stay far away from it. ..

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...put a social number, which I do not have, I asked for my money to be returned and I lost the first check they sent me, then I tried months ago to contact a customer service agent and they don't help me, and I keep trying to get help and can never communicate, expect more from that...

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Reliability
1.2 (791 reviews)
1.4 (921 reviews)
Reviewer's quote

I have contacted Global Cash Card disputes department over 5x. you guys have been incredibly unprofessional, unhelpful, and just incompetent. We are in the middle of a global crisis, i was laid off due to covid. i need my money back. If not, I will pursue the proper legal action to retrieve my...

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But over the last several years it seems like customer service and reliability has went downhill. I would call several times and speak to a representative and be told several different things by different representatives all while my accounting needs remained unmet. I even had fraud on my account...

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Product or Service Quality
1.2 (772 reviews)
1.4 (901 reviews)
Reviewer's quote

The rep i spoke to monday has blocked me from speaking to anyone dont understand why ive inform my employer to drop your card service to many fees and poor service..

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I cant get customer service representative on the phone very irritating that I have to go through several automatic machines. I dont have the card number to enter to process refund because account was temporarily closed..

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Website
1.5 (766 reviews)
1.7 (967 reviews)
Reviewer's quote

...Best Regards Gaurav Singh Customer Relations InterGlobe Aviation Limited ("IndiGo") Level 5 Tower D Global Business Park M G Road Gurgaon Haryana 122002 India Website – www. goindigo. in On 10/16/2019, 6:01:30 PM , Hippolitus...

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...An hour and a half one day! I can not get my question answered by the website or app I need to talk to someone regarding withdrawing my money. I've sent 2 emails and no response at all! This is terrible. I feel they are using this virus as a way to NOT WORK! If you can't handle the calls and emails..

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Global Cash Card and Netspend Pros and Cons

Pros
  • I will never go with them ever again
  • Unresolved error on their end
  • Very unprofessional company
  • Direct deposit
  • Frustrating
  • Ease of use
Cons
  • Customer service
  • Poor service
  • Enough is enough
  • Poor customer service
  • Zero on customer service
  • Blocked account

Global Cash Card and Netspend Most Positive Reviews

Top rated reviews
5

I have had a GCC for over a year with three different employers. All employers provided direct deposits. No problem or...

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5

So i always get my direct deposit on tuesday which is today and it should of been on at 330. So i call and was told its...

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5

Trying to order food, or a lyft.... they don't accept. Either you guys need to update on the cards or they need to fix...

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5

Made transaction on May 20 at a atm machine I did not receive the money but net spend took it off anyway.i want to...

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Global Cash Card and Netspend Most Critical Reviews

Lowest rated reviews
1

Charges pending. It's saying i have -6.06 nd i have over 107. It wouldn't let me purchase anything. But i got...

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1

Do not use this service. It is a scam to drain money from poor people who do not have access to a bank account. The...

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1

Horrible experience. My poor nephew found out his girlfrind was cheating. Lost his place to live and girlfriend. Card...

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1

I received I received money on my lost card I'm a veteran veteran receiving a disability check they told me I had a limi...

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Global Cash Card and Netspend Latest Reviews

Recent published reviews
1

NinjaI cant view my paystubs and don't want another credit card.

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No votes

I sent all my information by email and now they are asking for more information. It's not fair, I want my money either...

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No votes

necesito que meoriendiez para saber como puedo verificar mi cuenta ya que veo que me falta dinero en mi cuenta

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1

I'm going to make this short.
A friend of mine recently bought a NetSpend reloadable card. Mind you, its package says not...

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Global Cash Card and Netspend Products and Services

Most reviewed product and services
  • Global Cash Card Prepaid Card (118 reviews)
  • Global Cash Card Direct Deposit (91 reviews)
  • Global Cash Card Deposit (85 reviews)
  • Netspend Prepaid Card (390 reviews)
  • Netspend Deposit (121 reviews)
  • Netspend Prepaid Card Activation (108 reviews)