PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GoBank and Global Cash Card as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GoBank

GoBank

1.5
Global Cash Card

Global Cash Card

Has verified representatives
1.7
GoBank
Global Cash Card

GoBank and Global Cash Card Overview

Total reviews
2209
1527
Company responses
0
466
Issues resolved
4
12

GoBank was first mentioned on PissedConsumer on Jul 10, 2013 and since then this brand received 2209 reviews. It is 682 reviews more than Global Cash Card received since Jun 19, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Global Cash Card customer support team than with GoBank customer service.

GoBank and Global Cash Card Consumer Ratings

Rank
98 out of 1027 in Banks category
20 out of 362 in Cards category
Customer service
79 in category
38 in category
Website
109 in category
36 in category
Reliability
54 in category
34 in category

GoBank and Global Cash Card Rating Details

Customer service
1.3 (989 reviews)
1.2 (792 reviews)
Reviewer's quote

...Customer service sucks, policy sucks, and I will never use or recommend them..

Marcia S

I moved back to my home country (just for a few months) and I immediately told them via customer service. They understood it, I could withdraw money from ATMs out of the US so it was all right. However a few weeks ago I discovered that I no longer can access my money, I can't order anything online...

Rebeka S
Website
1.5 (912 reviews)
1.5 (738 reviews)
Reviewer's quote

but ge :wtf: t this on the website when trying to login if you cannot access either phone number or email that you signed up with it tells you to call the number on the back of the card but when you call the number on the back of the card they can't do anything seems a bit redundant doesn't it?...

Christopher R

...Best Regards Gaurav Singh Customer Relations InterGlobe Aviation Limited ("IndiGo") Level 5 Tower D Global Business Park M G Road Gurgaon Haryana 122002 India Website – www. goindigo. in On 10/16/2019, 6:01:30 PM , Hippolitus...

HIPPOLITUS F
Reliability
1.4 (887 reviews)
1.2 (765 reviews)
Reviewer's quote

Gobank stole my money and refused a refund.

Vishnu

On August 11th all my money was taken out.called on 12th & was told they will mail a letter to So far i have called over 20 times same lie will mail you a letter.No letter or my Money in my account $269:00.All straight up lies i got from them so far.What they will say every time Have a great...

PissedConsumer1730468

GoBank and Global Cash Card Pros and Cons

Pros
  • No fees
  • Free atms and no fees
  • No over draft
  • I will never go with them ever again
  • Unresolved error on their end
  • Very unprofessional company
Cons
  • Poor customer service
  • Fraudulent business practices
  • Vapid responses that never addressed the situation
  • Customer service
  • Poor service
  • Fraud company

GoBank and Global Cash Card Most Positive Reviews

Top rated reviews
5

I lost my bank card and I would like a replacement.

5

I have had a GCC for over a year with three different employers. All employers provided direct deposits. No problem or...

GoBank and Global Cash Card Most Critical Reviews

Lowest rated reviews
1

THESE PEOPLE TOOK MY MONEY AND DON'T HAVE A NUMBER TO CONTACT A LIVE PERSON. BEWARE OF GO BANK, THERE WEBSITE IS A...

1

Charges pending. It's saying i have -6.06 nd i have over 107. It wouldn't let me purchase anything. But i got...

GoBank and Global Cash Card Latest Reviews

Recent published reviews
1

Gobank stole my money and refused a refund.

Read all 2209 reviews

This card sucks and will hold your *** money for nothing on holidays or whatever! This morning I was supposed to wake...

Read all 1527 reviews

GoBank and Global Cash Card Products and Services

Most reviewed product and services
  • Gobank Account (511 reviews)
  • Gobank Customer Care (262 reviews)
  • Gobank Card Activation (125 reviews)
  • Global Cash Card Customer Care (428 reviews)
  • Global Cash Card Account (329 reviews)
  • Global Cash Card Prepaid Card (119 reviews)