PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Global Cash Card and GoBank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Global Cash Card
GoBank

Global Cash Card and GoBank Overview

Total reviews 1596 2711
Company responses 466 0
Issues resolved 12 5

Global Cash Card and GoBank Consumer Ratings

Rank
28 out of 204 in Cards category
110 out of 740 in Banks category
Customer service
45 in category
90 in category
Reliability
42 in category
65 in category
Product or Service Quality
48 in category
66 in category
Website
43 in category
120 in category

Global Cash Card and GoBank Rating Details

Customer service
1.2 (825 reviews)
1.3 (1167 reviews)
Reviewer's quote

...Beware of this god awful company and their customer service. Stay far away from it. ..

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DONT ever use GOBANK they are the WORSE Customer Service, I have money in my account and cant get to it call center is in far east and dont help at all!!!!..

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Reliability
1.2 (796 reviews)
1.3 (1054 reviews)
Reviewer's quote

I have contacted Global Cash Card disputes department over 5x. you guys have been incredibly unprofessional, unhelpful, and just incompetent. We are in the middle of a global crisis, i was laid off due to covid. i need my money back. If not, I will pursue the proper legal action to retrieve my...

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They steal your deposits. I have three charges for the same hotel of $50 the hotel canceled out the charges and gave me a letter and I also screenshot it all of the pending deposits back from the hotel the following day the deposits disappeared from my transactions online on my GoBank account. I...

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Product or Service Quality
1.2 (775 reviews)
1.4 (1042 reviews)
Reviewer's quote

The rep i spoke to monday has blocked me from speaking to anyone dont understand why ive inform my employer to drop your card service to many fees and poor service..

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...I called customer service and they kept telling me to change my email address. I did that and it did not work. After talking with customer service four times I gave up..

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Website
1.5 (771 reviews)
1.5 (1072 reviews)
Reviewer's quote

...Best Regards Gaurav Singh Customer Relations InterGlobe Aviation Limited ("IndiGo") Level 5 Tower D Global Business Park M G Road Gurgaon Haryana 122002 India Website – www. goindigo. in On 10/16/2019, 6:01:30 PM , Hippolitus...

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...You cannot do anything from the app or website and none of their emails are valid. The card is fine if you never ever have a problem or dispute. Otherwise you are completely screwed...

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Global Cash Card and GoBank Pros and Cons

Pros
  • I will never go with them ever again
  • Unresolved error on their end
  • Very unprofessional company
  • Unable to speak with supervisor
  • No fees
  • Easy to open account
Cons
  • Customer service
  • Poor service
  • Enough is enough
  • Poor customer service
  • No online customer service
  • Everything so far cannot reach human being on the phone

Global Cash Card and GoBank Most Positive Reviews

Top rated reviews
5

I have had a GCC for over a year with three different employers. All employers provided direct deposits. No problem or...

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5

I lost my bank card and I would like a replacement.

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5

Trying to order food, or a lyft.... they don't accept. Either you guys need to update on the cards or they need to fix...

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5

When do I get my card please contact me at 8159083349

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Global Cash Card and GoBank Most Critical Reviews

Lowest rated reviews
1

Charges pending. It's saying i have -6.06 nd i have over 107. It wouldn't let me purchase anything. But i got...

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1

THESE PEOPLE TOOK MY MONEY AND DON'T HAVE A NUMBER TO CONTACT A LIVE PERSON. BEWARE OF GO BANK, THERE WEBSITE IS A...

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1

Horrible experience. My poor nephew found out his girlfrind was cheating. Lost his place to live and girlfriend. Card...

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1

I disputed a charge and was sent a new card. For some unknown reason they cancelled the card they had JUST sent me and I...

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Global Cash Card and GoBank Latest Reviews

Recent published reviews
1

I have contacted Global Cash Card disputes department over 5x. you guys have been incredibly unprofessional, unhelpful,...

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1.5

Unable to access account cant get a agent on the phone cant verify through their automated system. They are absolutely...

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1

July 8th 2020 I noticed 3 fraud transactions of over $1,000 that I did not make. I call right away to state what...

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No votes

There is 2 transactions from Best buy.com i did not made and is high charge

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Global Cash Card and GoBank Products and Services

Most reviewed product and services
  • Global Cash Card Customer Care (434 reviews)
  • Global Cash Card Account (333 reviews)
  • Global Cash Card Prepaid Card (119 reviews)
  • Gobank Account (539 reviews)
  • Gobank Customer Care (277 reviews)
  • Gobank Debit Card (162 reviews)