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GlassesUSA

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 159 TOTAL REVIEWS
  • $19.9K CLAIMED LOSSES
  • $265 AVERAGE LOSS
1.7
Customer service
Website
Staff
Discounts and Special Offers
Diversity of Products or Services
  • Selection of glasses 4
  • Prices 3
  • Although this turned out to be false 2
  • Presentation and promise of service 2
  • Website 1

Customers don't like

  • Customer service15
  • Management does not resolve issues8
  • Product and customer service8
  • Bad service7
  • Whole experience7
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Zenni Optical

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 9 TOTAL REVIEWS
  • $154 CLAIMED LOSSES
  • $39 AVERAGE LOSS
2.7
Customer service
Website
Staff
Discounts and Special Offers
Diversity of Products or Services
  • Cheap eye glasses 1
  • Fast 1

Customers don't like

  • Poor quality2
  • No accountabilty defective product2
  • Almost no warranty1
  • Wasting my time1
  • Very poor refund exchange policy1

Products by Zenni Optical

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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