GlassesUSA vs Warby Parker Eyewear

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GlassesUSA

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $18.2K CLAIMED LOSSES
  • $272 AVERAGE LOSS
1.7
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Selection of glasses 3
  • Although this turned out to be false 2
  • Presentation and promise of service 1
  • Service 1
  • Prices 1

Customers don't like

  • Customer service14
  • Management does not resolve issues8
  • Bad service7
  • Whole experience7
  • Product and customer service7

Products by GlassesUSA

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Warby Parker Eyewear

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 15 TOTAL REVIEWS
  • $1K CLAIMED LOSSES
  • $500 AVERAGE LOSS
1.8
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • At home try-on 1
  • Eyeglasses 1

Customers don't like

  • Poor service2
  • Customer service2
  • Eyeglasses1
  • Shipping1
  • Incompetence1

Products by Warby Parker Eyewear

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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