GlassesUSA vs Lenscrafters

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GlassesUSA

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $18.2K CLAIMED LOSSES
  • $272 AVERAGE LOSS
1.7
Customer service
Website
Staff
Discounts and Special Offers
Diversity of Products or Services
  • Selection of glasses 3
  • Although this turned out to be false 2
  • Presentation and promise of service 1
  • Service 1
  • Prices 1

Customers don't like

  • Customer service14
  • Management does not resolve issues8
  • Bad service7
  • Whole experience7
  • Product and customer service7

Products by GlassesUSA

No items

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Lenscrafters

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 588 TOTAL REVIEWS
  • $76.6K CLAIMED LOSSES
  • $476 AVERAGE LOSS
2.0
Customer service
Website
Staff
Discounts and Special Offers
Diversity of Products or Services
  • Some of the staff 4
  • Selection of frames 4
  • Polarized transitions 2
  • Range of products you offered 2
  • Staff 1

Customers don't like

  • Customer service6
  • Having marks on the lenses5
  • Staff attitude5
  • Poor service4
  • Smug attitude4

Products by Lenscrafters

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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