PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Portrait Innovations and Glamour Shots as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Portrait Innovations
Glamour Shots

Portrait Innovations and Glamour Shots Overview

Total reviews
1412
123
Company responses
0
0
Issues resolved
6
0

Portrait Innovations was first mentioned on PissedConsumer on Aug 8, 2008 and since then this brand received 1412 reviews. It is 1289 reviews more than Glamour Shots received since Feb 16, 2008.

Portrait Innovations and Glamour Shots Consumer Ratings

Rank
29 out of 371 in Photography category
24 out of 371 in Photography category
Customer service
27 in category
17 in category
Product or Service Quality
25 in category
20 in category
Website
24 in category
25 in category

According to consumer ratings and reviews, Glamour Shots ranks 5 points higher in the Photography category than Portrait Innovations. People gave Portrait Innovations 1.5 stars for Customer service criterion in Photography category and it is 69 points higher than the worst rated brand in this category. At the same time, Glamour Shots was rated 2 stars for Customer service criterion in this category and it is 79 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Glamour Shots has a higher rating than Portrait Innovations. Regarding Website criterion, consumers gave Portrait Innovations 2.4 stars and it is 75% greater than other in category. Glamour Shots however was rated 2.3 stars and it is 74% greater than other in category.

Portrait Innovations and Glamour Shots Rating Details

Customer service
1.5 (739 reviews)
2 (34 reviews)
Reviewer's quote

...The manager has shown prejudice, disrespect, unconcern for good customer service. Even bullying her own employees. Why won't she just do the right thing and print the photos that were missing in the first place...

PissedConsumer1749540

Character: 1 out of 5 Dignity: 1 out of 5 Customer service: 1 out of 5 Affordability: 1 out of 5 Transparency/clarity: 1 out of 5 Character: Promotional material states that day-of specials will be made to accommodate your budgeting needs. Our circumstances leaned toward a digital package we...

Nikolas
Product or Service Quality
1.9 (687 reviews)
2.4 (27 reviews)
Reviewer's quote

Poor customer service Didn't get my canvas picture Closed down and tell customer..

Utah

...00! I was very pleased with the quality of the pictures but not when they close with no notification especially if you have something in their store. That is NOT acceptable! Please call or email so we can resolve this issue. Lynn Harrison 602-332-2501 lmusic20032003@gmail...

Lynn H
Website
2.4 (674 reviews)
2.3 (26 reviews)
Reviewer's quote

I go on the website to portrait innovations and see a special for one pose for $29. 99 plus a free canvas that you pay shipping for and a cd of your images. Awesome the package offered enough to pass to family and friends and we had allotted extra for other photos we may have wanted to purchase...

Annoyed c

I have gone to the location in business days and the doors are locked I've tried calling number doesn't work I've called the number on the website doesn't work contacted headquarters to be told they are franchises and I need to contact the stores costumer service number but go figure number doesn't...

PissedConsumer1025801

Portrait Innovations and Glamour Shots Pros and Cons

Pros
  • Photographer
  • Variety of poses
  • Speed of photo printing
  • Time spent with client
  • Quality of photos and variety of poses
  • Makeup and photographer
Cons
  • Customer service
  • Misleading sales tactics
  • Pressure to buy
  • Unwilling to work with your buget
  • Took my money and delivered no pics
  • Pushy sales people

Portrait Innovations and Glamour Shots Most Positive Reviews

Top rated reviews
5

I think its wrong they stopped the virtual website unless u pay I have family who use to buy extras from website when I...

4.9

I went to them on May 8 to get some pictures taken and had a fantastic experience the staff was great made me feel comf...

Portrait Innovations and Glamour Shots Most Critical Reviews

Lowest rated reviews
1

I was a former employee of Portrait Innovations in Harrisburg Pa and let me tell you as far as jobs go it was like...

1

I agreed!! They should close down this place! They are good with talking and forcing ppl to spend money on pictures...

Portrait Innovations and Glamour Shots Latest Reviews

Recent published reviews

Canvas was paid for and waiting for me to pick up but store in Louisville is permanently closed.

Read all 1412 reviews
3.5

I had pictures taken in 2010 by you location at the time in AZ Mills Mall. After the session they asked if I could place...

Read all 123 reviews

Portrait Innovations and Glamour Shots Products and Services

Most reviewed product and services
  • Portrait Innovations Photo Service (218 reviews)
  • Portrait Innovations Customer Care (198 reviews)
  • Portrait Innovations Photographer (139 reviews)
  • Glamour Shots Photo Shoot (24 reviews)
  • Glamour Shots Customer Care (17 reviews)
  • Glamour Shots Boudoir Photo Shoot (2 reviews)