PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Portrait Innovations and Glamour Shots as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Portrait Innovations
Glamour Shots

Portrait Innovations and Glamour Shots Overview

Total reviews 1407 122
Company responses 0 0
Issues resolved 6 0

Portrait Innovations and Glamour Shots Consumer Ratings

Rank
29 out of 292 in Photography category
25 out of 292 in Photography category
Customer service
26 in category
17 in category
Product or Service Quality
23 in category
19 in category
Website
22 in category
23 in category
Price Affordability
29 in category
34 in category

Portrait Innovations and Glamour Shots Rating Details

Customer service
1.5 (738 reviews)
2 (34 reviews)
Reviewer's quote

...The manager has shown prejudice, disrespect, unconcern for good customer service. Even bullying her own employees. Why won't she just do the right thing and print the photos that were missing in the first place...

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Character: 1 out of 5 Dignity: 1 out of 5 Customer service: 1 out of 5 Affordability: 1 out of 5 Transparency/clarity: 1 out of 5 Character: Promotional material states that day-of specials will be made to accommodate your budgeting needs. Our circumstances leaned toward a digital package we...

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Product or Service Quality
1.9 (687 reviews)
2.4 (27 reviews)
Reviewer's quote

Poor customer service Didn't get my canvas picture Closed down and tell customer..

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...00! I was very pleased with the quality of the pictures but not when they close with no notification especially if you have something in their store. That is NOT acceptable! Please call or email so we can resolve this issue. Lynn Harrison 602-332-2501 lmusic20032003@gmail...

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Website
2.4 (674 reviews)
2.3 (26 reviews)
Reviewer's quote

I go on the website to portrait innovations and see a special for one pose for $29. 99 plus a free canvas that you pay shipping for and a cd of your images. Awesome the package offered enough to pass to family and friends and we had allotted extra for other photos we may have wanted to purchase...

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I have gone to the location in business days and the doors are locked I've tried calling number doesn't work I've called the number on the website doesn't work contacted headquarters to be told they are franchises and I need to contact the stores costumer service number but go figure number doesn't...

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Price Affordability
2 (661 reviews)
1.8 (28 reviews)
Reviewer's quote

Received an email and I made an appointment, in less than 20 hours they told me the price changed, and they would not honor my email pricing. 3 Day sale that ended over night when the store was closedgo figure. Why is there no store manager on site to honor the coupons? FALSE ADVERTISING, SO UPSET...

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...There was nothing thrown in to make me feel good about the price i paid. I don't recommend the company. I spent nearly $700 and I don't feel happy as if i got the best out of my money...

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Portrait Innovations and Glamour Shots Pros and Cons

Pros
  • Photographer
  • How quickly i receive my photos
  • Variety of poses
  • Time spent with client
  • Quality of photos and variety of poses
  • Makeup and photographer
Cons
  • Customer service
  • Misleading sales tactics
  • Pressure to buy
  • Unwilling to work with your buget
  • Took my money and delivered no pics
  • Pushy sales people

Portrait Innovations and Glamour Shots Most Positive Reviews

Top rated reviews
5

I think its wrong they stopped the virtual website unless u pay I have family who use to buy extras from website when I...

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4.9

I went to them on May 8 to get some pictures taken and had a fantastic experience the staff was great made me feel comf...

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5

The new young guy manager at the lakeline mall, Austin, Tx location is a joke. He has no customer service values at...

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4.8

My wife and I booked an August 2015 boudoir photo session for her at Glamour Shots in Killeen, Texas, and overall, we we...

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Portrait Innovations and Glamour Shots Most Critical Reviews

Lowest rated reviews
1

I was a former employee of Portrait Innovations in Harrisburg Pa and let me tell you as far as jobs go it was like...

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1

I agreed!! They should close down this place! They are good with talking and forcing ppl to spend money on pictures...

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1

I was 'pressured' into purchasing too many photos. I told no less than 4 salesclerks that I had a $19.99 coupon - they...

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1

This company is less than a shadow of its formal self. The owner(s), don't know if there is more than Mrs. O'Neal or...

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Portrait Innovations and Glamour Shots Latest Reviews

Recent published reviews
1

I want my refund . Store closed with no notice and I have a refund that is owed to me

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3.5

I had pictures taken in 2010 by you location at the time in AZ Mills Mall. After the session they asked if I could place...

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1

I've been trying to get my pictures that I paid for since last year and I paid for it if I can't get the rest of my...

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4.3

Hello -
I had pictures taken in 2011(date on back of picture} at the store in Arizona at that time Az Mills mall. They as...

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Portrait Innovations and Glamour Shots Products and Services

Most reviewed product and services
  • Portrait Innovations Photo Service (218 reviews)
  • Portrait Innovations Photographer (139 reviews)
  • Portrait Innovations Photo (74 reviews)
  • Glamour Shots Photo Shoot (24 reviews)
  • Glamour Shots Boudoir Photo Shoot (2 reviews)
  • Glamour Shots Maternity Photo Shoot (1 review)