PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Glamour Shots and Portrait Innovations as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Glamour Shots
Portrait Innovations

Glamour Shots and Portrait Innovations Overview

Total reviews 123 1419
Company responses 0 0
Issues resolved 0 6

Glamour Shots and Portrait Innovations Consumer Ratings

Rank
26 out of 292 in Photography category
30 out of 292 in Photography category
Customer service
18 in category
27 in category
Price Affordability
35 in category
30 in category
Product or Service Quality
20 in category
24 in category
Website
24 in category
23 in category

Glamour Shots and Portrait Innovations Rating Details

Customer service
2 (34 reviews)
1.5 (742 reviews)
Reviewer's quote

Character: 1 out of 5 Dignity: 1 out of 5 Customer service: 1 out of 5 Affordability: 1 out of 5 Transparency/clarity: 1 out of 5 Character: Promotional material states that day-of specials will be made to accommodate your budgeting needs. Our circumstances leaned toward a digital package we...

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...The manager has shown prejudice, disrespect, unconcern for good customer service. Even bullying her own employees. Why won't she just do the right thing and print the photos that were missing in the first place...

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Price Affordability
1.8 (28 reviews)
2.1 (665 reviews)
Reviewer's quote

...There was nothing thrown in to make me feel good about the price i paid. I don't recommend the company. I spent nearly $700 and I don't feel happy as if i got the best out of my money...

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Received an email and I made an appointment, in less than 20 hours they told me the price changed, and they would not honor my email pricing. 3 Day sale that ended over night when the store was closedgo figure. Why is there no store manager on site to honor the coupons? FALSE ADVERTISING, SO UPSET...

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Product or Service Quality
2.4 (27 reviews)
1.9 (690 reviews)
Reviewer's quote

...00! I was very pleased with the quality of the pictures but not when they close with no notification especially if you have something in their store. That is NOT acceptable! Please call or email so we can resolve this issue. Lynn Harrison 602-332-2501 lmusic20032003@gmail...

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Poor customer service Didn't get my canvas picture Closed down and tell customer..

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Website
2.3 (26 reviews)
2.4 (677 reviews)
Reviewer's quote

I have gone to the location in business days and the doors are locked I've tried calling number doesn't work I've called the number on the website doesn't work contacted headquarters to be told they are franchises and I need to contact the stores costumer service number but go figure number doesn't...

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I go on the website to portrait innovations and see a special for one pose for $29. 99 plus a free canvas that you pay shipping for and a cd of your images. Awesome the package offered enough to pass to family and friends and we had allotted extra for other photos we may have wanted to purchase...

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Glamour Shots and Portrait Innovations Pros and Cons

Pros
  • Time spent with client
  • Quality of photos and variety of poses
  • Makeup and photographer
  • Photographer
  • How quickly i receive my photos
  • Variety of poses
Cons
  • Unwilling to work with your buget
  • Took my money and delivered no pics
  • Pushy sales people
  • Customer service
  • Misleading sales tactics
  • Pressure to buy

Glamour Shots and Portrait Innovations Most Positive Reviews

Top rated reviews
4.9

I went to them on May 8 to get some pictures taken and had a fantastic experience the staff was great made me feel comf...

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5

I think its wrong they stopped the virtual website unless u pay I have family who use to buy extras from website when I...

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4.8

My wife and I booked an August 2015 boudoir photo session for her at Glamour Shots in Killeen, Texas, and overall, we we...

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5

The new young guy manager at the lakeline mall, Austin, Tx location is a joke. He has no customer service values at...

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Glamour Shots and Portrait Innovations Most Critical Reviews

Lowest rated reviews
1

I agreed!! They should close down this place! They are good with talking and forcing ppl to spend money on pictures...

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1

I was a former employee of Portrait Innovations in Harrisburg Pa and let me tell you as far as jobs go it was like...

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1

This company is less than a shadow of its formal self. The owner(s), don't know if there is more than Mrs. O'Neal or...

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1

I was 'pressured' into purchasing too many photos. I told no less than 4 salesclerks that I had a $19.99 coupon - they...

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Glamour Shots and Portrait Innovations Latest Reviews

Recent published reviews
3.5

I had pictures taken in 2010 by you location at the time in AZ Mills Mall. After the session they asked if I could place...

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4.3

Im not upset just want to know if the studio in my area is going to re open

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4.3

Hello -
I had pictures taken in 2011(date on back of picture} at the store in Arizona at that time Az Mills mall. They as...

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1

I went there the picture person was 2 hours late they said they do not know when someone will be there. I called...

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Glamour Shots and Portrait Innovations Products and Services

Most reviewed product and services
  • Glamour Shots Photo Shoot (24 reviews)
  • Glamour Shots Customer Care (17 reviews)
  • Glamour Shots Boudoir Photo Shoot (2 reviews)
  • Portrait Innovations Photo Service (220 reviews)
  • Portrait Innovations Customer Care (199 reviews)
  • Portrait Innovations Photographer (139 reviews)