PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Glamour Shots and Portrait Innovations as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Glamour Shots
Portrait Innovations

Glamour Shots and Portrait Innovations Overview

Total reviews
123
1314
Company responses
0
0
Issues resolved
0
5

Portrait Innovations was first mentioned on PissedConsumer on Aug 8, 2008 and since then this brand received 1314 reviews. It is 1191 reviews more than Glamour Shots received since Feb 16, 2008.

Glamour Shots and Portrait Innovations Consumer Ratings

Rank
25 out of 581 in Photography category
30 out of 581 in Photography category
Customer service
17 in category
25 in category
Price Affordability
35 in category
32 in category
Product or Service Quality
19 in category
24 in category

According to consumer ratings and reviews, Glamour Shots ranks 5 points higher in the Photography category than Portrait Innovations. People gave Glamour Shots 2 stars for Customer service criterion in Photography category and it is 75 points higher than the worst rated brand in this category. At the same time, Portrait Innovations was rated 1.5 stars for Customer service criterion in this category and it is 67 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Portrait Innovations has a higher rating than Glamour Shots. Regarding Product or Service Quality criterion, consumers gave Glamour Shots 2.4 stars and it is 79% greater than other in category. Portrait Innovations however was rated 2 stars and it is 74% greater than other in category.

Glamour Shots and Portrait Innovations Rating Details

Customer service
2 (34 reviews)
1.5 (698 reviews)
Reviewer's quote

Character: 1 out of 5 Dignity: 1 out of 5 Customer service: 1 out of 5 Affordability: 1 out of 5 Transparency/clarity: 1 out of 5 Character: Promotional material states that day-of specials will be made to accommodate your budgeting needs. Our circumstances leaned toward a digital package we...

Nikolas

...I have never been so shocked at the lack of customer service skills these people had. Now this is what I do for a living. I work I customer service...

Annoyed c
Price Affordability
1.8 (28 reviews)
2.1 (623 reviews)
Reviewer's quote

...There was nothing thrown in to make me feel good about the price i paid. I don't recommend the company. I spent nearly $700 and I don't feel happy as if i got the best out of my money...

Clio

...We went through the entire thing, then went to check out and the price went to $500+. I didn't see how it was SOO expensive, but I didn't question how it went up that high. That was my mistake...

Gabrielle M
Product or Service Quality
2.4 (27 reviews)
2 (646 reviews)
Reviewer's quote

...00! I was very pleased with the quality of the pictures but not when they close with no notification especially if you have something in their store. That is NOT acceptable! Please call or email so we can resolve this issue. Lynn Harrison 602-332-2501 lmusic20032003@gmail...

Lynn H

...Service was horrible n the place was dirty n stinking..

PissedConsumer1717985

Glamour Shots and Portrait Innovations Pros and Cons

Pros
  • Time spent with client
  • Quality of photos and variety of poses
  • Makeup and photographer
  • Photographer
  • How quickly i receive my photos
  • Variety of poses
Cons
  • Unwilling to work with your buget
  • Took my money and delivered no pics
  • Pushy sales people
  • Customer service
  • Misleading sales tactics
  • Pressure to buy

Glamour Shots and Portrait Innovations Most Positive Reviews

Top rated reviews
4.9

I went to them on May 8 to get some pictures taken and had a fantastic experience the staff was great made me feel comf...

5

I think its wrong they stopped the virtual website unless u pay I have family who use to buy extras from website when I...

Glamour Shots and Portrait Innovations Most Critical Reviews

Lowest rated reviews
1

I agreed!! They should close down this place! They are good with talking and forcing ppl to spend money on pictures...

1

I was a former employee of Portrait Innovations in Harrisburg Pa and let me tell you as far as jobs go it was like...

Glamour Shots and Portrait Innovations Latest Reviews

Recent published reviews
3.5

I had pictures taken in 2010 by you location at the time in AZ Mills Mall. After the session they asked if I could place...

Read all 123 reviews
1

I had an appointment on Sunday the 8th at 10:00. We were not called in to take pictures until 10:40. Then we were to com...

Read all 1314 reviews

Glamour Shots and Portrait Innovations Products and Services

Most reviewed product and services
  • Glamour Shots Photo Shoot (24 reviews)
  • Glamour Shots Customer Care (17 reviews)
  • Glamour Shots Boudoir Photo Shoot (2 reviews)
  • Portrait Innovations Photo Service (209 reviews)
  • Portrait Innovations Customer Care (187 reviews)
  • Portrait Innovations Photographer (139 reviews)