PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jcpenney Portraits and Glamour Shots as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jcpenney Portraits
Glamour Shots

Jcpenney Portraits and Glamour Shots Overview

Total reviews 403 122
Company responses 0 0
Issues resolved 4 0

Jcpenney Portraits and Glamour Shots Consumer Ratings

Rank
36 out of 292 in Photography category
25 out of 292 in Photography category
Customer service
28 in category
17 in category
Product or Service Quality
33 in category
19 in category
Price Affordability
28 in category
34 in category
Website
20 in category
23 in category

Jcpenney Portraits and Glamour Shots Rating Details

Customer service
1.4 (244 reviews)
2 (34 reviews)
Reviewer's quote

...This was very poor customer service and the experience has left me sour on jcp portraits. This is the 4th time I have used this studio and I have never had a horrible experience like this..

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Character: 1 out of 5 Dignity: 1 out of 5 Customer service: 1 out of 5 Affordability: 1 out of 5 Transparency/clarity: 1 out of 5 Character: Promotional material states that day-of specials will be made to accommodate your budgeting needs. Our circumstances leaned toward a digital package we...

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Product or Service Quality
1.6 (226 reviews)
2.4 (27 reviews)
Reviewer's quote

...sit there and take pictures - chances are they wouldn’t be smiling and you’d be really unhappy with you photos - we do this to help you get better quality images! 7. ) newly trained photographers are a thing and 9 times out of 10 they’re nervous about your reaction toward them and their art...

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...00! I was very pleased with the quality of the pictures but not when they close with no notification especially if you have something in their store. That is NOT acceptable! Please call or email so we can resolve this issue. Lynn Harrison 602-332-**** lmusic2003****@***...

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Price Affordability
2.2 (216 reviews)
1.8 (28 reviews)
Reviewer's quote

99 is never the usual price, but just written like that in order to deceitfully lead the consumer to believe that they have saved $50 dollars by price marking the flyers to $99 dollars in order to reflect a discount. This experience has really impacted my view on jc penny portraits has been enough...

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...There was nothing thrown in to make me feel good about the price i paid. I don't recommend the company. I spent nearly $700 and I don't feel happy as if i got the best out of my money...

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Website
2.4 (210 reviews)
2.3 (26 reviews)
Reviewer's quote

...If that’s the case, the website is extremely misleading, as it states that old albums are able to be deactivated. However, no one seems to care to at least to attempt to do so. I’m willing to frickin pay!!! WTF! I need a supervisor or something to help resolve my issue...

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I have gone to the location in business days and the doors are locked I've tried calling number doesn't work I've called the number on the website doesn't work contacted headquarters to be told they are franchises and I need to contact the stores costumer service number but go figure number doesn't...

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Jcpenney Portraits and Glamour Shots Pros and Cons

Pros
  • Close to home
  • Professional
  • Personable
  • Time spent with client
  • Quality of photos and variety of poses
  • Makeup and photographer
Cons
  • Customer service
  • Unprofessional
  • Poor quality of products
  • Unwilling to work with your buget
  • Took my money and delivered no pics
  • Pushy sales people

Jcpenney Portraits and Glamour Shots Most Positive Reviews

Top rated reviews
5

I had an amazing time at JCpenny Portraits in louisville. Our Photographer Amanda was AMAZING. She really kept my...

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4.9

I went to them on May 8 to get some pictures taken and had a fantastic experience the staff was great made me feel comf...

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5

I’m beyond pissed off and annoyed by jcpenneys. They lost my holiday cards and they wouldn’t even expedite them. Now I...

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4.8

My wife and I booked an August 2015 boudoir photo session for her at Glamour Shots in Killeen, Texas, and overall, we we...

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Jcpenney Portraits and Glamour Shots Most Critical Reviews

Lowest rated reviews
1

I had a disastrous sitting the other day. I called and told the girl I was 2 minutes 45 seconds away (the time...

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1

I agreed!! They should close down this place! They are good with talking and forcing ppl to spend money on pictures...

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1

I visited JC Penny Portraits in wood land mall, kentwood and I used a groupon coupon. I called them and scheduled an app...

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1

This company is less than a shadow of its formal self. The owner(s), don't know if there is more than Mrs. O'Neal or...

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Jcpenney Portraits and Glamour Shots Latest Reviews

Recent published reviews
No votes

I made an apt in advance at the jc penny portrait studio in Robinson PA town center at 7pm via online. The appt was...

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3.5

I had pictures taken in 2010 by you location at the time in AZ Mills Mall. After the session they asked if I could place...

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No votes

They took a bad family picture, I told the lady if she can take again she told us no , I went specific to take a family...

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4.3

Hello -
I had pictures taken in 2011(date on back of picture} at the store in Arizona at that time Az Mills mall. They as...

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Jcpenney Portraits and Glamour Shots Products and Services

Most reviewed product and services
  • Jcpenney Portraits Photo Shoot (43 reviews)
  • Jcpenney Portraits Photo Service (39 reviews)
  • Jcpenney Portraits Photographer (33 reviews)
  • Glamour Shots Photo Shoot (24 reviews)
  • Glamour Shots Boudoir Photo Shoot (2 reviews)
  • Glamour Shots Wedding Photo Shoot (1 review)