PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Glamour Shots and Jcpenney Portraits as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Glamour Shots
Jcpenney Portraits

Glamour Shots and Jcpenney Portraits Overview

Total reviews
123
399
Company responses
0
0
Issues resolved
0
4

Glamour Shots and Jcpenney Portraits Consumer Ratings

Rank
25 out of 290 in Photography category
37 out of 290 in Photography category
Customer service
16 in category
28 in category
Price Affordability
35 in category
30 in category
Product or Service Quality
21 in category
35 in category
Website
24 in category
22 in category

Glamour Shots and Jcpenney Portraits Rating Details

Customer service
2 (34 reviews)
1.4 (244 reviews)
Reviewer's quote

Character: 1 out of 5 Dignity: 1 out of 5 Customer service: 1 out of 5 Affordability: 1 out of 5 Transparency/clarity: 1 out of 5 Character: Promotional material states that day-of specials will be made to accommodate your budgeting needs. Our circumstances leaned toward a digital package we...

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...This was very poor customer service and the experience has left me sour on jcp portraits. This is the 4th time I have used this studio and I have never had a horrible experience like this..

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Price Affordability
1.8 (28 reviews)
2.2 (215 reviews)
Reviewer's quote

...There was nothing thrown in to make me feel good about the price i paid. I don't recommend the company. I spent nearly $700 and I don't feel happy as if i got the best out of my money...

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99 is never the usual price, but just written like that in order to deceitfully lead the consumer to believe that they have saved $50 dollars by price marking the flyers to $99 dollars in order to reflect a discount. This experience has really impacted my view on jc penny portraits has been enough...

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Product or Service Quality
2.4 (27 reviews)
1.6 (226 reviews)
Reviewer's quote

...00! I was very pleased with the quality of the pictures but not when they close with no notification especially if you have something in their store. That is NOT acceptable! Please call or email so we can resolve this issue. Lynn Harrison 602-332-2501 lmusic20032003@gmail...

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...sit there and take pictures - chances are they wouldn’t be smiling and you’d be really unhappy with you photos - we do this to help you get better quality images! 7. ) newly trained photographers are a thing and 9 times out of 10 they’re nervous about your reaction toward them and their art...

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Website
2.3 (26 reviews)
2.4 (209 reviews)
Reviewer's quote

I have gone to the location in business days and the doors are locked I've tried calling number doesn't work I've called the number on the website doesn't work contacted headquarters to be told they are franchises and I need to contact the stores costumer service number but go figure number doesn't...

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...If that’s the case, the website is extremely misleading, as it states that old albums are able to be deactivated. However, no one seems to care to at least to attempt to do so. I’m willing to frickin pay!!! WTF! I need a supervisor or something to help resolve my issue...

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Glamour Shots and Jcpenney Portraits Pros and Cons

Pros
  • Time spent with client
  • Quality of photos and variety of poses
  • Makeup and photographer
  • Close to home
  • Professional
  • Personable
Cons
  • Unwilling to work with your buget
  • Took my money and delivered no pics
  • Pushy sales people
  • Customer service
  • Unprofessional
  • Poor quality of products

Glamour Shots and Jcpenney Portraits Most Positive Reviews

Top rated reviews
4.9

I went to them on May 8 to get some pictures taken and had a fantastic experience the staff was great made me feel comf...

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5

I had an amazing time at JCpenny Portraits in louisville. Our Photographer Amanda was AMAZING. She really kept my...

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4.8

My wife and I booked an August 2015 boudoir photo session for her at Glamour Shots in Killeen, Texas, and overall, we we...

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5

I’m beyond pissed off and annoyed by jcpenneys. They lost my holiday cards and they wouldn’t even expedite them. Now I...

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Glamour Shots and Jcpenney Portraits Most Critical Reviews

Lowest rated reviews
1

I agreed!! They should close down this place! They are good with talking and forcing ppl to spend money on pictures...

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1

I had a disastrous sitting the other day. I called and told the girl I was 2 minutes 45 seconds away (the time...

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1

This company is less than a shadow of its formal self. The owner(s), don't know if there is more than Mrs. O'Neal or...

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1

I visited JC Penny Portraits in wood land mall, kentwood and I used a groupon coupon. I called them and scheduled an app...

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Glamour Shots and Jcpenney Portraits Latest Reviews

Recent published reviews
3.5

I had pictures taken in 2010 by you location at the time in AZ Mills Mall. After the session they asked if I could place...

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No votes

Paid for pictures and I havent receive it

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4.3

Hello -
I had pictures taken in 2011(date on back of picture} at the store in Arizona at that time Az Mills mall. They as...

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No votes

No i have not heard anyrhing back, is this how their customer service works? If so, it sucks.

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Glamour Shots and Jcpenney Portraits Products and Services

Most reviewed product and services
  • Glamour Shots Photo Shoot (24 reviews)
  • Glamour Shots Customer Care (17 reviews)
  • Glamour Shots Boudoir Photo Shoot (2 reviews)
  • Jcpenney Portraits Customer Care (63 reviews)
  • Jcpenney Portraits Photo Shoot (39 reviews)
  • Jcpenney Portraits Photo Service (38 reviews)