PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Glam Seamless and Secret Extensions as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Glam Seamless
Secret Extensions

Glam Seamless and Secret Extensions Overview

Total reviews
148
34
Company responses
0
0
Issues resolved
4
0

Glam Seamless and Secret Extensions Consumer Ratings

Rank
109 out of 665 in Health and Beauty category
78 out of 299 in Beauty Supplies and Equipment category
Customer service
72 in category
54 in category
Value for money
87 in category
124 in category
Price Affordability
104 in category
74 in category
Exchange, Refund and Cancellation Policy
65 in category
129 in category

Glam Seamless and Secret Extensions Rating Details

Customer service
1.6 (91 reviews)
1.1 (14 reviews)
Reviewer's quote

Not only has the quality changed for sure over the years, they also seem to not care about their customers at all. My hair is a different color now and I reached out through email, Instagram, and text as the site say you can also do for a color match. It’s been over a week and a half and I have not...

Read full review

...so confirmation email and no customer service phone number. DONT ORDER FROM SECRET HAIR!!!..

Read full review
Value for money
1.4 (85 reviews)
1 (10 reviews)
Reviewer's quote

...I emailed their support team to see if I can return to get my money back, no response. So Glam Seamless if you see this, PLEASE EMAIL ME BACK!!! I want my money back. You can keep your scam of extensions..

Read full review

No one answered the call

Read full review
Price Affordability
1.7 (85 reviews)
1.9 (12 reviews)
Reviewer's quote

... I ended up paying $195 for 2 packs thinking I was getting 40 pieces, thought wrong they sent me 10 pieces in each pack what type of sale is this when regular price is 20 pieces for $109 and now I have to pay restocking fee and shipping and all this because they fall advertise....

Read full review

Paid and never received I tried contacting several times and left message no response.

Read full review
Exchange, Refund and Cancellation Policy
1.3 (85 reviews)
1 (10 reviews)
Reviewer's quote

I emailed you and you sent some generic response refusing to refund me and advising you do not offer refunds after the fact, despite the fact that you are marketing a product that is NOT what you disclose. Breach of contract. Next, you will hear from my attorney and Ill pursue far more than the one...

Read full review

Tried to contact. Phone is now disconnected!!!

Read full review

Glam Seamless and Secret Extensions Pros and Cons

Pros
  • Variety
  • Selection
  • Website
No votes
Cons
  • Customer service
  • Extensions
  • Exchange policy
  • Poor customer service
  • Poor quality
  • Not getting the product

Glam Seamless and Secret Extensions Most Positive Reviews

Top rated reviews
5

I am a stylist.. and took their online class...and ordered some supplies to have for future clients... they have been...

Read full review
No votes
5

I generally don't succumb to the comments people make on these websites. Quite frankly its a waste of time, and believin...

Read full review
No votes

Glam Seamless and Secret Extensions Most Critical Reviews

Lowest rated reviews
1

Purchased the clip in wavy extensions. Received the worst quality extensions. They aren't wavy. They do not come...

Read full review
1

These looked nothing like what was advertised.Not for people with small heads like myself. Ended up slipping down...

Read full review
1

First off the hair isn't true to color. And the Glam strands don't stay in or taped. I even sent pics and all they...

Read full review
1

I still haven’t received my package, I’ve been waiting since December and they told me it was already shipped since...

Read full review

Glam Seamless and Secret Extensions Latest Reviews

Recent published reviews
1

I had a severe allergic reaction to the most recent batch of hair from glam seamless. Ive spent thousands of dollars on...

Read full review
No votes

I need to verify that I'm getting the correct color I need a reddish brown color and not dark brown

Read full review
2

I contacted Glam Seamless right away. The hair I received is not straight once it is wet, very curly and frizzy of...

Read full review
No votes

After wearing my extensions for one day they broke

Read full review

Glam Seamless and Secret Extensions Products and Services

Most reviewed product and services
  • Glam Seamless Hair Extension (66 reviews)
  • Glam Seamless Human Hair Extension (21 reviews)
  • Glam Seamless Shipping Service (8 reviews)
  • Secret Extensions Shipping Service (10 reviews)
  • Secret Extensions Hair Extension (8 reviews)
  • Secret Extensions Customer Care (3 reviews)