PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Glam Seamless and Hotheads as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Glam Seamless
Hotheads

Glam Seamless and Hotheads Overview

Total reviews 149 87
Company responses 0 0
Issues resolved 4 1

Glam Seamless and Hotheads Consumer Ratings

Rank
111 out of 668 in Health and Beauty category
236 out of 935 in Cosmetics and Personal Care category
Customer service
70 in category
130 in category
Website
51 in category
152 in category
Exchange, Refund and Cancellation Policy
63 in category
119 in category
Product or Service Quality
75 in category
183 in category

Glam Seamless and Hotheads Rating Details

Customer service
1.6 (92 reviews)
1.5 (34 reviews)
Reviewer's quote

Not only has the quality changed for sure over the years, they also seem to not care about their customers at all. My hair is a different color now and I reached out through email, Instagram, and text as the site say you can also do for a color match. It’s been over a week and a half and I have not...

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...and onions? The response was so? I was then told to grow up? I want a full refund of my order! All four employees were rude and odviously no one cared about customer service! I don’t appreciate being lied to by a staff of teenagers. This is the second time I have had a bad experience at this store. I was in contact with the owner several years ago about a big food safety...

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Website
2.6 (85 reviews)
2 (28 reviews)
Reviewer's quote

...I still wasted 250$ and my time to get them installed and removed! Do not purchase this hair! They are scammers and the claims on the website about being the best hair etc. etc,. are all FALSE!!!!..

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...A message to Hotheads: A cute name and a nice website will not help your business when you engage in false advertising, price gauging, and misleading the public. I intend to pursue this legally before more people get hurt financially and go bald..

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Exchange, Refund and Cancellation Policy
1.3 (86 reviews)
1.5 (34 reviews)
Reviewer's quote

I emailed you and you sent some generic response refusing to refund me and advising you do not offer refunds after the fact, despite the fact that you are marketing a product that is NOT what you disclose. Breach of contract. Next, you will hear from my attorney and Ill pursue far more than the one...

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The hairdresser sent in a claim and Hot Heads denied it! I was only asking for a refund for 1 set of hair. How convenient it is for them to not take ANY responsibility! The hairdressers in the salon had no idea why the hair was like that. Nobody at Beauty Solutions or Hot Heads would talk to me...

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Product or Service Quality
1.5 (86 reviews)
1.5 (44 reviews)
Reviewer's quote

I am writing this review in hopes that the founder that who posted here defending the product, reaches out and contacts me directly. If she believes her hair is of the finest quality then she is not aware of what her company is selling. She actually defended the product and said all bad reviews...

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...They do not stand by their product..

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Glam Seamless and Hotheads Pros and Cons

Pros
  • Variety
  • Selection
  • Website
  • Old hotheads were awesome
  • How they looked when you first took them out of the package
  • Hair i had in march
Cons
  • Customer service
  • Extensions
  • Exchange policy
  • Rough feeling
  • Looks like plastic doll hair
  • Horrible quality

Glam Seamless and Hotheads Most Positive Reviews

Top rated reviews
5

I am a stylist.. and took their online class...and ordered some supplies to have for future clients... they have been...

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5

I have used hotheads for 3 years now on clients and myself. I honestly could not recommend them more. I've worn them...

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5

I generally don't succumb to the comments people make on these websites. Quite frankly its a waste of time, and believin...

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4.9

I have had hot head extensions for 2 years. I got them for my wedding and haven't been able to take them out since as i...

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Glam Seamless and Hotheads Most Critical Reviews

Lowest rated reviews
1

Purchased the clip in wavy extensions. Received the worst quality extensions. They aren't wavy. They do not come...

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1

I purchase one set of HH extensions. i wore them for a week, but felt they were to dark so I order a second set...

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1

First off the hair isn't true to color. And the Glam strands don't stay in or taped. I even sent pics and all they...

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1

After six months of hair extensions, I ordered new hair. The very first time the new hair was installed by my stylist,...

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Glam Seamless and Hotheads Latest Reviews

Recent published reviews
1

The hair is soft and manageable when it arrives. After 1-2 washes, it is matted and tangled. Extreme shedding as well.

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1.5

I had a topper and extensions put in , the topper is held in by your own hair. After 2 weeks 4 extensions fell out and...

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1

I had a severe allergic reaction to the most recent batch of hair from glam seamless. Ive spent thousands of dollars on...

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1

Three different sets of Hot Heads hair turned orange! One set turned orange after just 4 weeks! That's about $1500.00 do...

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Glam Seamless and Hotheads Products and Services

Most reviewed product and services
  • Glam Seamless Hair Extension (66 reviews)
  • Glam Seamless Human Hair Extension (21 reviews)
  • Glam Seamless Shipping Service (8 reviews)
  • Hotheads Hair Extension (52 reviews)
  • Hotheads Manager (1 review)