PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Glam Seamless and Hotheads as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Glam Seamless
Hotheads

Glam Seamless and Hotheads Overview

Total reviews
146
88
Company responses
0
0
Issues resolved
4
1

Glam Seamless was first mentioned on PissedConsumer on Aug 2, 2013 and since then this brand received 146 reviews. It is 58 reviews more than Hotheads received since Feb 27, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Glam Seamless customer support team than with Hotheads customer service.

Glam Seamless and Hotheads Consumer Ratings

Rank
96 out of 992 in Health and Beauty category
205 out of 1161 in Cosmetics and Personal Care category
Customer service
64 in category
125 in category
Product or Service Quality
69 in category
179 in category
Exchange, Refund and Cancellation Policy
61 in category
109 in category

Glam Seamless and Hotheads Rating Details

Customer service
1.6 (90 reviews)
1.5 (35 reviews)
Reviewer's quote

Not only has the quality changed for sure over the years, they also seem to not care about their customers at all. My hair is a different color now and I reached out through email, Instagram, and text as the site say you can also do for a color match. It’s been over a week and a half and I have not...

Ariane P

...and onions? The response was so? I was then told to grow up? I want a full refund of my order! All four employees were rude and odviously no one cared about customer service! I don’t appreciate being lied to by a staff of teenagers. This is the second time I have had a bad experience at this store. I was in contact with the owner several years ago about a big food safety...

Analynn
Product or Service Quality
1.5 (84 reviews)
1.5 (45 reviews)
Reviewer's quote

I am writing this review in hopes that the founder that who posted here defending the product, reaches out and contacts me directly. If she believes her hair is of the finest quality then she is not aware of what her company is selling. She actually defended the product and said all bad reviews...

Renee B

...They do not stand by their product..

renee k
Exchange, Refund and Cancellation Policy
1.3 (83 reviews)
1.5 (35 reviews)
Reviewer's quote

...They refuse to replace or refund..

Rebecca H

...Company will not refund my money..

PissedConsumer1662875

Glam Seamless and Hotheads Pros and Cons

Pros
  • Variety
  • Selection
  • Shade of color
  • Old hotheads were awesome
  • How they looked when you first took them out of the package
  • Hair i had in march
Cons
  • Customer service
  • Exchange policy
  • Extensions
  • Rough feeling
  • Looks like plastic doll hair
  • Horrible quality

Glam Seamless and Hotheads Most Positive Reviews

Top rated reviews
5

I am a stylist.. and took their online class...and ordered some supplies to have for future clients... they have been...

5

I have used hotheads for 3 years now on clients and myself. I honestly could not recommend them more. I've worn them...

Glam Seamless and Hotheads Most Critical Reviews

Lowest rated reviews
1

Purchased the clip in wavy extensions. Received the worst quality extensions. They aren't wavy. They do not come...

1

I purchase one set of HH extensions. i wore them for a week, but felt they were to dark so I order a second set...

Glam Seamless and Hotheads Latest Reviews

Recent published reviews

I called several times and was told they would overnight the extensions that were never ship.. I needed them sou stylist...

Read all 146 reviews
1.5

I had a topper and extensions put in , the topper is held in by your own hair. After 2 weeks 4 extensions fell out and...

Read all 88 reviews

Glam Seamless and Hotheads Products and Services

Most reviewed product and services
  • Glam Seamless Hair Extension (65 reviews)
  • Glam Seamless Human Hair Extension (20 reviews)
  • Glam Seamless Shipping Service (8 reviews)
  • Hotheads Hair Extension (50 reviews)
  • Hotheads Manager (1 review)