PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Scentsy and Glade as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Scentsy
Glade

Scentsy and Glade Overview

Total reviews
474
98
Company responses
0
0
Issues resolved
2
0

Scentsy and Glade Consumer Ratings

Rank
334 out of 3080 in E-commerce category
30 out of 177 in Household Essentials category
Price Affordability
487 in category
25 in category
Customer service
175 in category
11 in category
Product or Service Quality
246 in category
31 in category
Website
320 in category
24 in category

Scentsy and Glade Rating Details

Price Affordability
2 (182 reviews)
2.6 (37 reviews)
Reviewer's quote

...When it arrived I was very disappointed with it, very poor for the price i paid. I now have to arrange a UPS to send it back as told the rep doesn't do this. I cannot have a refund but have to order a replacement (another load of rubbish) which i don't want...

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...spray, plug in I just love, my only thing is and very disappointing quite frankly is why is the products only filled half ways or less than half for the price we pay, I mean for the price shouldn’t it be full. ? I would love a response thank...

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Customer service
2 (176 reviews)
2.7 (27 reviews)
Reviewer's quote

poor customer service from the "manufacturer". At least that's who scentsy tried to tell me they were. They basically told me I was S...

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...You lost a customer or $2 bucks..

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Product or Service Quality
2 (169 reviews)
1.8 (33 reviews)
Reviewer's quote

...I called customer service and was on the phone for an hour!! And didnt even get through to talk to anyone. I want my package or a refund ASAP..

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The only outlets in which I had the Glade products plugged into for the scent or burnt along with the Glade product right under where it was plugged in also and now I have a place in my bedroom and started smelling like burnt plastic..

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Website
2.5 (160 reviews)
2.6 (25 reviews)
Reviewer's quote

...me! on Facebook i have the full conversation on there and you can see how she has reacted not very professional i would say so before i screenshot her website and conversation and post all over facebook can somebody get in touch with me all proof is available thankyou. my email is rafiposelay@yahoo....

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Hi i buy for every month... As i have a huge home... To my disappointment 2 stoped spraying and they where about quarter full still... I always change the battery's so it so not the problem... It was the cachmear wood and the vanilla two that was the problem... I only use Glade as it smell is...

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Scentsy and Glade Pros and Cons

Pros
  • Products
  • Product
  • Warmers are really pretty and diverse in styles
  • I liked it before it let me down
  • Smell
  • I love glade products
Cons
  • Customer service
  • Seem to have rules for some consultants and not for others
  • Most things
  • Nothing i dont like
  • Running out of freshener
  • Bad business

Scentsy and Glade Most Positive Reviews

Top rated reviews
5

I would have to disagree. I have been with Scentsy for a year now. im frm a small little town and almost no one had...

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5

I purchased a glade air freshener in a beige vase type,cost 10.00,it’s leaked all over the unit itself and has also...

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5

My experience hss been wonderful! I wanted to sample the scents but there were no upcoming parties in my area...

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5

Thank you so much for keeping my home smelling so good!

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Scentsy and Glade Most Critical Reviews

Lowest rated reviews
1

So i started scentsy March of this year. I followed all the rules and submitted the minimum orders needed to stay an act...

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1

I recently bought 8 candles all of which only burned in the middle leaving about 3 quarters of the outside of the...

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1

I believe Scentsy has the WORST customer service I have ever experienced. As a Direct Sales Rep for two companies...

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1

I’m a loyal customer, always buying products, scents are amazing every candle, wax, spray, plug in I just love, my only...

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Scentsy and Glade Latest Reviews

Recent published reviews
1

Put a circle scent car air freshener hanging from air vent in car and it melted right into the plastic surrounding it...

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No votes

I had my glade room freshener plugged in my bathroom n it must of leaked. It ruined my baseboard directly underneath it

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1

I love the way the bars smell. I hate that as soon as you put the wax into the warmer, the smell literally is gone...

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No votes

I do not usually take the time to complain BUT prices are rising and product is getting worse! I do like the scent of...

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Scentsy and Glade Products and Services

Most reviewed product and services
  • Scentsy Candle Warmer (38 reviews)
  • Scentsy Customer Care (30 reviews)
  • Scentsy Shipping Service (28 reviews)
  • Glade Air Freshener (30 reviews)
  • Glade Air Freshener Refill (13 reviews)
  • Glade Candle (8 reviews)