PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Glad and Hefty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Glad
Hefty

Glad and Hefty Overview

Total reviews
120
48
Company responses
0
0
Issues resolved
1
0

Glad and Hefty Consumer Ratings

Rank
42 out of 170 in Household Essentials category
51 out of 170 in Household Essentials category
Product or Service Quality
37 in category
41 in category
Price Affordability
35 in category
45 in category
Value for money
35 in category
37 in category
Customer service
31 in category
44 in category

Glad and Hefty Rating Details

Product or Service Quality
1.5 (51 reviews)
1.1 (17 reviews)
Reviewer's quote

...This is an obvious defect that was not caught by quality control. (if they have a quality control) Also, the contact link on the Glad. com website was not working..

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...With *** pore customer service..

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Price Affordability
2.2 (35 reviews)
1.6 (11 reviews)
Reviewer's quote

The glad leak protection with leak guard keep ripping after I pull it out of the trash can they don't stretch they instantly rip and leak everywhere when I go to tie it the top rips completely off. This was a waste of money for a leak stretch proof bag

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Because of covid 19 and availabilty of suplies I was forced to buy your 13 and 33 gallon hefty brand trash bags. The reason I usualy buy Glad brand bads is they stay in place by gripping the rim of the trash can. Hefty brand bags do not. Its a hastle and a waste of money because I can only fill the...

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Value for money
1.6 (34 reviews)
1.1 (7 reviews)
Reviewer's quote

...You'd be better off just throwing your trash on the floor than bothering with them, waste of money and patience..

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I am mortified! I bought a bag of hefty cups from Walmart and there is oil in my cups... looks and smells like heavy grease oil to keep machines in good working order... its in most of my cups, my children have been drinking out of these cups!

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Customer service
1.7 (33 reviews)
1 (11 reviews)
Reviewer's quote

...Called customer service and they advised “We are having technical difficulties”..

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...Yea right, try to call the 1-800 customer service number and you will be dissapointed if you expect any honest action like a refund. Lost a customer here for sure. I thought that this was a good upstanding company but i was wrong about that...

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Glad and Hefty Pros and Cons

Pros
  • Smell good
  • Food stays fresher
  • Great company
Cons
  • All of the bags were defective
  • All products that i use are defective and useless
  • All bags defective
  • Tbis one batch was defective no customer service
  • Poor quality
  • Blue tie strap breaks

Glad and Hefty Most Positive Reviews

Top rated reviews
5

I love 'Glad' snaplock bags! I mushed up my raspberry inside it one day, and it maintained so well! I played...

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5

I tried to contact Hefty Customer Service on Saturday, February 16, 2019, a weekend day on which the Company was closed.

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5

Bought 13 gallon febreze stretch trash bags they are ripping at the seems both sides so far it's been the whole box...

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No votes

Glad and Hefty Most Critical Reviews

Lowest rated reviews
1

I have used this product for years. In the last year the wrap does not roll out correctly. My our waste so much...

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1

I bought these to fit my "Hefty" trash can. They fall apart at the drawstring area and they are junk. The box says......

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1

I purchase a box of scented trash bags from GLAD. Every single trash bag was defective, leaving garbage juice to leak...

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1

I had many complaints for hefty due to faulty bags
Ripped every time I’m put in my trash can
Scent (lavender and vanilla)...

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Glad and Hefty Latest Reviews

Recent published reviews
No votes

My mom recently purchased a box of the big black trash bags at Target about a month ago.
We are in the middle of moving h...

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1

Frezzer bags are leaking.
You will have a mess in your frezzer.
Bad product!!

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No votes

so you use a DOG to sniff a glad bag which states he cannot smell anything.. way to go with the drug dealers trying to...

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No votes

Hello, my name is Tessa Montross i currently work at the jacksonville illinois plant that makes the hefty garbage bags....

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Glad and Hefty Products and Services

Most reviewed product and services
  • Glad Trash Bag (42 reviews)
  • Glad Febreze Scented Tall Kitchen Trash Bag (11 reviews)
  • Glad Plastic Wrap (10 reviews)
  • Hefty Trash Bag (17 reviews)