PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Moen and Glacier Bay Products as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Moen
Glacier Bay Products

Moen and Glacier Bay Products Overview

Total reviews
139
358
Company responses
0
0
Issues resolved
3
1

Glacier Bay Products was first mentioned on PissedConsumer on Jul 27, 2014 and since then this brand received 358 reviews. It is 219 reviews more than Moen received since Jan 2, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Moen customer support team than with Glacier Bay Products customer service.

Moen and Glacier Bay Products Consumer Ratings

Rank
43 out of 269 in Pools, Spas and Plumbing Supplies category
18 out of 296 in Bed and Bath category
Product or Service Quality
32 in category
19 in category
Customer service
25 in category
15 in category
Value for money
26 in category
12 in category

Moen and Glacier Bay Products Rating Details

Product or Service Quality
2 (72 reviews)
2.3 (102 reviews)
Reviewer's quote

Been in the QUE since last week waiting for a call back from customer service. What a screwed up system as well as cheap products..

PissedConsumer1753052

...build a simple easy to install product and you will prosper , build junk like this and go bankrupt listening to a bunch of punks that think they deserve to inherit their position within the company cause mommy daddy ant harriet and uncle bob worked and retired from here !..

PissedConsumer1762926
Customer service
2.2 (72 reviews)
2.7 (91 reviews)
Reviewer's quote

...Contacted customer service to be told I would have to pay an additional $25 plus tax for replacement. Already spent $60 for faucet and $10 for replacement cartridge..

PissedConsumer1723483

...Tried contacting their customer service to no avail. Cheap product. Customer service is nonexistent..

PissedConsumer1728193
Value for money
2.2 (63 reviews)
2.7 (106 reviews)
Reviewer's quote

...Save yourself time and money and go with Delta!..

Judy S

...It is only 4 years old and has costed me more and more money. From day one it needed new parts..

Hebert

Moen and Glacier Bay Products Pros and Cons

Pros
  • Customer service and standing behind warranty
  • Style and look
  • Style
  • I am waiting for a reply
  • Good price
  • Price
Cons
  • Terrible engineering
  • Cheap faucet and bad customer service
  • Have not had it yet
  • I am waiting for a reply
  • Broken part
  • Problem was not resolved

Moen and Glacier Bay Products Most Positive Reviews

Top rated reviews
5

I've had numerous bathroom faucets for over 20 years, one has been in about 15 years now with zero problems or repairs....

5

I just moved in to our used home and do not know how the Glacier Bay toilet works to flush it. I think it has the two pa...

Moen and Glacier Bay Products Most Critical Reviews

Lowest rated reviews
1

My Moen kitchen faucet began to leak. I called Moen's Customer Service. It is a horrible automated system. I also sent...

1

I made the mistake of not having my toilet installed for a few months. It was in the box unopened and in a safe place....

Moen and Glacier Bay Products Latest Reviews

Recent published reviews
1

Been in the QUE since last week waiting for a call back from customer service. What a screwed up system as well as...

Read all 139 reviews

I called and described the part I needed. The customer service agent was helpful and efficiently handled my issue.

Read all 358 reviews

Moen and Glacier Bay Products Products and Services

Most reviewed product and services
  • Moen Faucet (51 reviews)
  • Moen Customer Care (22 reviews)
  • Moen Faucet Warranty (9 reviews)
  • Glacier Bay Products Faucet (96 reviews)
  • Glacier Bay Products Toilet (82 reviews)
  • Glacier Bay Products Customer Care (29 reviews)