PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Glacier Bay Products and Moen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Glacier Bay Products
Moen

Glacier Bay Products and Moen Overview

Total reviews
359
139
Company responses
0
0
Issues resolved
1
3

Glacier Bay Products was first mentioned on PissedConsumer on Jul 27, 2014 and since then this brand received 359 reviews. It is 220 reviews more than Moen received since Jan 2, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Moen customer support team than with Glacier Bay Products customer service.

Glacier Bay Products and Moen Consumer Ratings

Rank
18 out of 297 in Bed and Bath category
43 out of 269 in Pools, Spas and Plumbing Supplies category
Value for money
12 in category
26 in category
Product or Service Quality
19 in category
32 in category
Customer service
15 in category
25 in category

Glacier Bay Products and Moen Rating Details

Value for money
2.7 (106 reviews)
2.2 (63 reviews)
Reviewer's quote

...It is only 4 years old and has costed me more and more money. From day one it needed new parts..

Hebert

...Save yourself time and money and go with Delta!..

Judy S
Product or Service Quality
2.3 (102 reviews)
2 (72 reviews)
Reviewer's quote

...build a simple easy to install product and you will prosper , build junk like this and go bankrupt listening to a bunch of punks that think they deserve to inherit their position within the company cause mommy daddy ant harriet and uncle bob worked and retired from here !..

PissedConsumer1762926

Been in the QUE since last week waiting for a call back from customer service. What a screwed up system as well as cheap products..

PissedConsumer1753052
Customer service
2.7 (91 reviews)
2.2 (72 reviews)
Reviewer's quote

...Tried contacting their customer service to no avail. Cheap product. Customer service is nonexistent..

PissedConsumer1728193

...Contacted customer service to be told I would have to pay an additional $25 plus tax for replacement. Already spent $60 for faucet and $10 for replacement cartridge..

PissedConsumer1723483

Glacier Bay Products and Moen Pros and Cons

Pros
  • I am waiting for a reply
  • Good price
  • Price
  • Customer service and standing behind warranty
  • Style and look
  • Style
Cons
  • I am waiting for a reply
  • Broken part
  • Problem was not resolved
  • Terrible engineering
  • Cheap faucet and bad customer service
  • Have not had it yet

Glacier Bay Products and Moen Most Positive Reviews

Top rated reviews
5

I just moved in to our used home and do not know how the Glacier Bay toilet works to flush it. I think it has the two pa...

5

I've had numerous bathroom faucets for over 20 years, one has been in about 15 years now with zero problems or repairs....

Glacier Bay Products and Moen Most Critical Reviews

Lowest rated reviews
1

I made the mistake of not having my toilet installed for a few months. It was in the box unopened and in a safe place....

1

My Moen kitchen faucet began to leak. I called Moen's Customer Service. It is a horrible automated system. I also sent...

Glacier Bay Products and Moen Latest Reviews

Recent published reviews

I called and described the part I needed. The customer service agent was helpful and efficiently handled my issue.

Read all 359 reviews
1

Been in the QUE since last week waiting for a call back from customer service. What a screwed up system as well as...

Read all 139 reviews

Glacier Bay Products and Moen Products and Services

Most reviewed product and services
  • Glacier Bay Products Faucet (96 reviews)
  • Glacier Bay Products Toilet (82 reviews)
  • Glacier Bay Products Customer Care (29 reviews)
  • Moen Faucet (51 reviews)
  • Moen Customer Care (22 reviews)
  • Moen Faucet Warranty (9 reviews)