PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Glacier Bay Products and Moen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Glacier Bay Products
Moen

Glacier Bay Products and Moen Overview

Total reviews 507 174
Company responses 0 0
Issues resolved 1 3

Glacier Bay Products and Moen Consumer Ratings

Rank
17 out of 213 in Bed and Bath category
43 out of 260 in Pools, Spas and Plumbing Supplies category
Value for money
15 in category
28 in category
Product or Service Quality
18 in category
33 in category
Customer service
14 in category
27 in category
Price Affordability
8 in category
56 in category

Glacier Bay Products and Moen Rating Details

Value for money
2.6 (154 reviews)
2.2 (75 reviews)
Reviewer's quote

But the biggest upset of all was that i payed all that money,only to have it CLOG ON THE FIRST GODDAMED TURD!!!!!! Yes it was rather large but i expected the quality you promised and for it to take it down. The previous toilet that was in that bathroom for 20+ years did a way better job than this...

Read full review

...Save yourself time and money and go with Delta!..

Read full review
Product or Service Quality
2.2 (146 reviews)
2.1 (88 reviews)
Reviewer's quote

...This bow, in combination with poor quality slides, are the reasons why the bottom drawer will not close evenly. I really think the slides on this cabinet are of a poor design and easy to break. Last, but not least, upon removing the basin covering, we noticed that there was an chip in the basin...

Read full review

The customer service is extremely poor and they THINK it is to do with the battery pack which they Are going to send which would take 10 business days. Finally I had to spend on plumber and he changed the batteries again and reset data cable but the problem will come again and you are better off to...

Read full review
Customer service
2.5 (134 reviews)
2.1 (83 reviews)
Reviewer's quote

Pissed Customer Service hang up on me? I called back, and apparently NOW I am calling outside of business hours. Well, instead of hanging up on me and leaving me in the lurch, why wouldn't the customer service professional simply tell me that I should call back on Tuesday? I just don't get it how...

Read full review

...I called Moen, and the customer service rep said that I needed replacement cartridges, and they were sent to me free of charge, except that I had to pay a plumber $105. 00 to change them. Well, it is July 2020, and guess what? The faucet handles are squealing again...

Read full review
Price Affordability
3.4 (130 reviews)
2.5 (76 reviews)
Reviewer's quote

...I purchased the vanity combo on Black Friday 2018 because of the sale price, knowing it would be this summer before I could have the work done. This is very disappointing..

Read full review

...I paid premium price for this faucet but it’s broke after 6 years and the wait time for customer service is very slow & they are not professionally trained at all. Nxt time I will buy other brand instead..

Read full review

Glacier Bay Products and Moen Pros and Cons

Pros
  • I am waiting for a reply
  • Nice look
  • Good price
  • Customer service and standing behind warranty
  • Style and look
  • Style
Cons
  • I am waiting for a reply
  • Broken part
  • Product breaking after about a year
  • Terrible engineering
  • Cheap faucet and bad customer service
  • Warranty is not any good

Glacier Bay Products and Moen Most Positive Reviews

Top rated reviews
5

I just moved in to our used home and do not know how the Glacier Bay toilet works to flush it. I think it has the two pa...

Read full review
5

I've had numerous bathroom faucets for over 20 years, one has been in about 15 years now with zero problems or repairs....

Read full review
5

I recently purchased one of your toilet seats at Home Depot. It was model number 540 456 and I have to say of all the to...

Read full review
5

Had a leaky Moen faucet, emailed Moen. In a couple of days I got a response from them asking for a picture of my...

Read full review

Glacier Bay Products and Moen Most Critical Reviews

Lowest rated reviews
1

I made the mistake of not having my toilet installed for a few months. It was in the box unopened and in a safe place....

Read full review
1

My Moen kitchen faucet began to leak. I called Moen's Customer Service. It is a horrible automated system. I also sent...

Read full review
1

I purchased a vanity less than one year and it cracked on its own but glaciee bay is not trying to replace the top....

Read full review
1

Customer phone service .... Is horrible.

Read full review

Glacier Bay Products and Moen Latest Reviews

Recent published reviews
2.6

Toilet not working properly and inability to get parts for a product that is still under warranty

Read full review
No votes

The chrome plating is badly flaking off from our 18 inch Moen grab bar. I have available photos. The product model...

Read full review
1.3

Purchased kitchen sink from Home Depot. Installed , two months later heard load bang it wS front clamp that adheres sink...

Read full review
4.3

Trying to order replacement for a malfunction soap dispenser (Arabella model)

Read full review

Glacier Bay Products and Moen Products and Services

Most reviewed product and services
  • Glacier Bay Products Faucet (118 reviews)
  • Glacier Bay Products Toilet (97 reviews)
  • Glacier Bay Products Customer Care (31 reviews)
  • Moen Faucet (58 reviews)
  • Moen Customer Care (23 reviews)
  • Moen Faucet Warranty (9 reviews)