PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Glacier Bay Products and Jacuzzi as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Glacier Bay Products
Jacuzzi

Glacier Bay Products and Jacuzzi Overview

Total reviews
495
33
Company responses
0
0
Issues resolved
1
0

Glacier Bay Products and Jacuzzi Consumer Ratings

Rank
17 out of 210 in Bed and Bath category
66 out of 255 in Pools, Spas and Plumbing Supplies category
Value for money
14 in category
60 in category
Product or Service Quality
17 in category
78 in category
Customer service
14 in category
50 in category
Price Affordability
8 in category
51 in category

Glacier Bay Products and Jacuzzi Rating Details

Value for money
2.6 (148 reviews)
1.6 (11 reviews)
Reviewer's quote

But the biggest upset of all was that i payed all that money,only to have it CLOG ON THE FIRST GODDAMED TURD!!!!!! Yes it was rather large but i expected the quality you promised and for it to take it down. The previous toilet that was in that bathroom for 20+ years did a way better job than this...

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...As a note I have had hot tubs for over 30 years with out any problems but Jacuzzi was not worth the extra money nor is dealing with Allstate Home Leisure..

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Product or Service Quality
2.2 (143 reviews)
1.3 (12 reviews)
Reviewer's quote

Good afternoon Glacier bay customer services, I called you services this morning; but the service just disconnected during the call. I have your bath cartridge broken in my bathroom. Just wondering may I have replacement cartridge for it...

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... 2 years prior to my compliant? I purchased this unit because of the Jacuzzi name!! Furious about the attitude of this world brand!! Think before you buy this product! I want a reply from the manufacturers in the USA and what are they prepared to do about, if anything?....

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Customer service
2.5 (131 reviews)
1.5 (10 reviews)
Reviewer's quote

I am not going to pay a $ 100 or a dime for customer service with a product I bought from you needing replacement parts period. ridiculous!@!!!!!!..

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...er, installed on flat slab base and told my local Monmouthshire company when I asked about the wooden base told “don't worry the base is treated wood” Customer care UK not interested, replied with stock answer of Warranty” no customer loyalty at all! As far as I am concerned this unit has an “Inherent Fault" which means it is a manufacturing fault. Since the unit was ...

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Price Affordability
3.4 (126 reviews)
2.6 (12 reviews)
Reviewer's quote

...I purchased the vanity combo on Black Friday 2018 because of the sale price, knowing it would be this summer before I could have the work done. This is very disappointing..

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Part for tankless hot water

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Glacier Bay Products and Jacuzzi Pros and Cons

Pros
  • I am waiting for a reply
  • Good price
  • Nice look
  • Great for pain relief
  • Excellent for relaxation
  • Using a spa - quite frankly any spa will do
Cons
  • I am waiting for a reply
  • Broken part
  • Product breaking after about a year
  • Customer service
  • Product and replacement product
  • Websit is not helpful at all for service

Glacier Bay Products and Jacuzzi Most Positive Reviews

Top rated reviews
5

I just moved in to our used home and do not know how the Glacier Bay toilet works to flush it. I think it has the two pa...

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4.2

The hinge on the mirror door is defective and I can’t hang the door yet. The door can’t be correctly adjusted. I spoke...

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5

I recently purchased one of your toilet seats at Home Depot. It was model number 540 456 and I have to say of all the to...

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No votes

Glacier Bay Products and Jacuzzi Most Critical Reviews

Lowest rated reviews
1

I made the mistake of not having my toilet installed for a few months. It was in the box unopened and in a safe place....

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1

I purchased a new Jacuzzi J-480 a couple of years ago for $12,000. It recently started to develop surface cracks all...

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1

I purchased a vanity less than one year and it cracked on its own but glaciee bay is not trying to replace the top....

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1

Yes that is right. I called to get service for my year old Jacuzzi hot tub. It will not heat up. I was told the normal s...

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Glacier Bay Products and Jacuzzi Latest Reviews

Recent published reviews
No votes

Wasn't aware that you had to buy 2 kits to fix a sink. We took our sink apart to repair and found that the kit we...

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No votes

The water keeps running when you flush the commode

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No votes

I have this model of sink
553 870 VT3322B1
and need to find a part for the faucet.
It is a small cartridge that goes inline...

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1.5

J235 4.5 years old and wooden base is rotten, paid £7.5k for this unit and one would expect it to last much longer,...

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Glacier Bay Products and Jacuzzi Products and Services

Most reviewed product and services
  • Glacier Bay Products Faucet (118 reviews)
  • Glacier Bay Products Toilet (93 reviews)
  • Glacier Bay Products Customer Care (32 reviews)
  • Jacuzzi Hot Tub (4 reviews)
  • Jacuzzi Toilet (2 reviews)
  • Jacuzzi Website (1 review)