PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Weddingwire and GigSalad as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Weddingwire
GigSalad

Weddingwire and GigSalad Overview

Total reviews
95
55
Company responses
0
0
Issues resolved
3
0

Weddingwire and GigSalad Consumer Ratings

Rank
18 out of 98 in Weddings category
33 out of 208 in Events category
Customer service
10 in category
21 in category
Product or Service Quality
11 in category
16 in category
Website
14 in category
32 in category
Price Affordability
15 in category
23 in category

Weddingwire and GigSalad Rating Details

Customer service
1.3 (39 reviews)
1.5 (24 reviews)
Reviewer's quote

The customer service is disorganized, we got conflicting information from various reps about promised leads, once we signed up we never received a confirmation or a contract, their billing system could not accept our 'in good standing' CC's and blamed the issues on the bank. We'd decided to cancel...

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...The customer service area needs some SERIOUS help. Keep a detailed log, save all of your emails and avoid Sean or Shawn (not sure how he spells his name) at all costs. He is totally unprofessional, accusatory, does not listen and is extremely argumentative...

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Product or Service Quality
1.3 (34 reviews)
1.7 (24 reviews)
Reviewer's quote

...will see it Wedding Wire is a Scam - Hopefully someone sees this before they sign up I signed up for Wedding Wire with the intention of using their free services. After so, I got bombarded with calls at work and emails asking to schedule a "Welcome Call" so they can "Verify" my account. I had no intention of buying a paid membership when I scheduled the...

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A company that provides this type of service is only as good as the talent they contract, and GigSalad isn't willing to stop advertising for a vendor as long as they're making them money. As a business owner, I know that anyone I contract to serve my clients is an extension of my business. Sadly,...

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Website
2 (33 reviews)
2.5 (22 reviews)
Reviewer's quote

...This website allows bullies to attack people but punishes the victims who ask them to stop. Disgusting..

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I had a website called Elvis Singing Telegrams and due to transportation problems when leaving or place of business and was not able to perform I was told to just return the money to the client and It would be fine. now I have been bared from this site. I am thing about suing the company...

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Price Affordability
1.4 (31 reviews)
2 (23 reviews)
Reviewer's quote

The price was more than I wanted to pay, so I just let it go. However, she didn't let it go! She called and left several messages and then when I did finally connect with her, she kept saying well your business isn't your priority because you have not made a commitment to advertise with wedding...

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So, just got off the phone with GigSalad one of the biggest pieces of *** companies out there, they're raising their prices once again from roughly $200. 00 to over $400. 00 offering nothing new for that price increase...

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Weddingwire and GigSalad Pros and Cons

Pros
  • Storefront options
  • Xxx
  • Hope ok
  • Pay upon booking
  • Website
  • Ranks high on google
Cons
  • Ethics
  • Honesty
  • Customer service
  • Customer service
  • Getting kicked off for being critical of a paying advertisor
  • Fraud

Weddingwire and GigSalad Most Positive Reviews

Top rated reviews
5

Jamie came out to Piedmont Park to shoot some maternity pictures. She was very patient with us and extremely...

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5

I've listed my band with GigSalad for many years, At least ten, maybe more, with only a couple minor glitches in all...

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No votes
4.5

GS is fantastic.
As an artist that's been using the service for a little while now, and as someone who's used every sin...

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Weddingwire and GigSalad Most Critical Reviews

Lowest rated reviews
1

I signed up thinking and under the impression that I was opening an account that I could cancel within 30 days after...

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1

I recently hired a terrible mess of a man named "Magic Dante" to essentially ruin my twins' birthday party. I hired...

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1

This is not an honest company. They are vindictive, non responsive, overpriced and it won't get you more jobs. The...

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1

Horrible experience, it's a shame that I paid for a spot on this site 6 months in advance. From hearing a few reviews I...

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Weddingwire and GigSalad Latest Reviews

Recent published reviews
No votes

Do not order from this company didnt receive my shot glasses for my husbands birthday party an virtually impossible to...

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1.4

My experience with Arabella Espana, one of the Gig salad Dancer was very disappointing. I booked her way advanced and pa...

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No votes

Customer service representatives don't contact you within 24 hours or respond to emails as promised.
There is also no tel...

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No votes

I went as far as getting a quote for annuall Xmas eve party and I was quoted $1,200 for 1 hour only. Ridiculous. Santa...

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Weddingwire and GigSalad Products and Services

Most reviewed product and services
  • Weddingwire Leads (18 reviews)
  • Weddingwire Website (15 reviews)
  • Weddingwire Customer Care (4 reviews)
  • Gigsalad Membership (13 reviews)
  • Gigsalad Customer Care (10 reviews)
  • Gigsalad Leads (7 reviews)