PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gigmasters and Weddingwire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.



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Gigmasters and Weddingwire Overview

Total reviews
Company responses
Issues resolved

Weddingwire was first mentioned on PissedConsumer on Jun 27, 2011 and since then this brand received 94 reviews. It is 51 reviews more than Gigmasters received since Jul 17, 2012.

Gigmasters and Weddingwire Consumer Ratings

24 out of 327 in Events category
15 out of 111 in Weddings category
Customer service
17 in category
10 in category
35 in category
12 in category
Price Affordability
28 in category
12 in category

Gigmasters and Weddingwire Rating Details

Customer service
1.7 (22 reviews)
1.3 (39 reviews)
Reviewer's quote

...My bartender never returned my emails or phone calls and I had to find a new bartender a few days before my wedding! They are refusing to give me my refund and they have horrible customer service they tell me they will follow up with me and then no one ever calls..

Samantha M

The customer service is disorganized, we got conflicting information from various reps about promised leads, once we signed up we never received a confirmation or a contract, their billing system could not accept our 'in good standing' CC's and blamed the issues on the bank. We'd decided to cancel...

Joseph M
1.8 (20 reviews)
2 (33 reviews)
Reviewer's quote

However, customers click on booking in the gigmasters website and never pay the deposit. Gigmasters require 5% booking fee for the lead (on top of the yearly fee they take from the company; over $300 yearly). The big problem is that gigmasters immediately freezes our account for non-payment of the...


If you look pass all the paid Ads that they have of themselves and several other pages from their own website, you'll see the reality of it all - all the people who they have wronged through their services, all those who have lost their money to empty promises. Third mistake, After the call and...

Price Affordability
1.6 (19 reviews)
1.4 (31 reviews)
Reviewer's quote

...I called the bride, she had informed me that she cancelled the job via gigmasters and payed them my full price. I do not know who is telling the truth. I called gigmasters and they were very cold about trying to get me paid, and calling the client...

Richard S

The price was more than I wanted to pay, so I just let it go. However, she didn't let it go! She called and left several messages and then when I did finally connect with her, she kept saying well your business isn't your priority because you have not made a commitment to advertise with wedding...


Gigmasters and Weddingwire Pros and Cons

  • Ease of transaction
  • Work just like a booking agent
  • Customer service in 2014
  • Storefront options
  • Xxx
  • Hope ok
  • Scams to get you to stay
  • Customer service
  • Ranking system for vendors
  • Ethics
  • Honesty
  • Customer service

Gigmasters and Weddingwire Most Positive Reviews

Top rated reviews

I am a Santa Claus Vendor. I do not understand any of the complaints.
As a self employed business person, it falls on you...


Jamie came out to Piedmont Park to shoot some maternity pictures. She was very patient with us and extremely...

Gigmasters and Weddingwire Most Critical Reviews

Lowest rated reviews

Musicians have to pay an annual fee to post themselves with Gigmasters. I signed up as a performer 8 months ago....


I signed up thinking and under the impression that I was opening an account that I could cancel within 30 days after...

Gigmasters and Weddingwire Latest Reviews

Recent published reviews

No work for band at this point

Read all 42 reviews

Customer service representatives don't contact you within 24 hours or respond to emails as promised.
There is also no tel...

Read all 94 reviews

Gigmasters and Weddingwire Products and Services

Most reviewed product and services
  • Gigmasters Leads (5 reviews)
  • Gigmasters Membership (5 reviews)
  • Gigmasters Subscription (3 reviews)
  • Weddingwire Leads (18 reviews)
  • Weddingwire Website (15 reviews)
  • Weddingwire Forum (4 reviews)