PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Uship and Gigmasters as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Uship

Uship

1.6
Gigmasters

Gigmasters

Has Verified Representatives
2.0
Uship
Gigmasters

Uship and Gigmasters Overview

Total reviews
641
45
Company responses
3
12
Issues resolved
0
0

Uship and Gigmasters Consumer Ratings

Rank
128 out of 1037 in Transportation and Logistics category
27 out of 206 in Events category
Customer service
94 in category
19 in category
Website
111 in category
36 in category
Diversity of Products or Services
114 in category
29 in category
Product or Service Quality
99 in category
17 in category

Uship and Gigmasters Rating Details

Customer service
1.5 (141 reviews)
1.7 (23 reviews)
Reviewer's quote

...You failed on all levels? Customer service, agreement, etc. I would not recommend this company. Almost forgot..

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...My bartender never returned my emails or phone calls and I had to find a new bartender a few days before my wedding! They are refusing to give me my refund and they have horrible customer service they tell me they will follow up with me and then no one ever calls..

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Website
2 (130 reviews)
1.8 (21 reviews)
Reviewer's quote

...I then looked on uship website and found a fake review under my name on the driver’s account. UShip then blocked me from the platform indefinitely. I asked h]them why..

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However, customers click on booking in the gigmasters website and never pay the deposit. Gigmasters require 5% booking fee for the lead (on top of the yearly fee they take from the company; over $300 yearly). The big problem is that gigmasters immediately freezes our account for non-payment of the...

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Diversity of Products or Services
1.6 (127 reviews)
1.5 (19 reviews)
Reviewer's quote

...I have now been burned by their lack of "customer service" when it comes to disputed with the shipping services. I will never let my business do any business with this company again..

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Gigmasters: I am discontinuing all services with Gigmasters as of 09/04/2017 at the fiscal end of this service year. Do not charge my account again. I am not paying you - to allow dangerous betrayers to ruin my business reputation...

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Product or Service Quality
1.5 (111 reviews)
1.5 (18 reviews)
Reviewer's quote

The uship customer service noone is picking up and the mover I was linked didnt reply to calls one day before the move date. dont..

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...I sent a request to customer service to cancel my auto renew, as I feel the site is overcrowded with vendors and is not worth the membership costs. I was told that I had to contact them via phone to stop auto renew. What web based company has no way for a member to cancel via the web...

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Uship and Gigmasters Pros and Cons

Pros
  • Never use uship
  • Initial price quoted
  • Fast pick up
  • Ease of transaction
  • Work just like a booking agent
  • Product works
Cons
  • Customer service
  • Being scammed
  • Money grab
  • Scams to get you to stay
  • Customer service
  • Ranking system for vendors

Uship and Gigmasters Most Positive Reviews

Top rated reviews
5

lm a carrier uship they tale you lower you price sorry your fees to high you lower your price

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4.8

I am a Santa Claus Vendor. I do not understand any of the complaints.
As a self employed business person, it falls on you...

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5

i used u ship to transport my jet ski from florida to massachusetts.. all seemed to go well until i got a toll bill for...

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4.6

Gigmasters is a company with exeptional customer service and follow through to customers (a rapidly dying breed from aut...

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Uship and Gigmasters Most Critical Reviews

Lowest rated reviews
1

Dont use uship.com.They do suspend account for no reason and blaming service providers and customers that they dont...

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1

Musicians have to pay an annual fee to post themselves with Gigmasters. I signed up as a performer 8 months ago....

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1

this company will not only publish your phone number, address to the entire shipping community causing you to receive co...

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1

We had used gig masters services for our wedding DJ company in Minneapolis Mn and noticed that they are producing fake l...

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Uship and Gigmasters Latest Reviews

Recent published reviews
4.3

Customer (s) were very helpful, and polite.

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2.2

When COVID19 hit, all of our jobs cancelled. Since large assemblies of people were banned at the local/state/federal lev...

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4

I would like to resolve any issues if there were any, so I can continue to ship for you.
I'm new at this, that was my fir...

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No votes

they are theeeeee absolute worse don't book with them at all they take you through the *** ONE MAN BAND warning don't...

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Uship and Gigmasters Products and Services

Most reviewed product and services
  • Uship Shipping Service (58 reviews)
  • Uship Account (40 reviews)
  • Uship Customer Care (28 reviews)
  • Gigmasters Leads (5 reviews)
  • Gigmasters Membership (5 reviews)
  • Gigmasters Subscription (3 reviews)