PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gigmasters and Uship as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gigmasters

Gigmasters

Has Verified Representatives
2.0
Uship

Uship

1.6
Gigmasters
Uship

Gigmasters and Uship Overview

Total reviews
45
639
Company responses
12
3
Issues resolved
0
0

Gigmasters and Uship Consumer Ratings

Rank
27 out of 206 in Events category
129 out of 1032 in Transportation and Logistics category
Customer service
19 in category
98 in category
Website
36 in category
113 in category
Exchange, Refund and Cancellation Policy
25 in category
82 in category
Diversity of Products or Services
29 in category
116 in category

Gigmasters and Uship Rating Details

Customer service
1.7 (23 reviews)
1.5 (140 reviews)
Reviewer's quote

...My bartender never returned my emails or phone calls and I had to find a new bartender a few days before my wedding! They are refusing to give me my refund and they have horrible customer service they tell me they will follow up with me and then no one ever calls..

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...You failed on all levels? Customer service, agreement, etc. I would not recommend this company. Almost forgot..

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Website
1.8 (21 reviews)
1.9 (129 reviews)
Reviewer's quote

However, customers click on booking in the gigmasters website and never pay the deposit. Gigmasters require 5% booking fee for the lead (on top of the yearly fee they take from the company; over $300 yearly). The big problem is that gigmasters immediately freezes our account for non-payment of the...

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...I then looked on uship website and found a fake review under my name on the driver’s account. UShip then blocked me from the platform indefinitely. I asked h]them why..

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Exchange, Refund and Cancellation Policy
1.3 (21 reviews)
1.4 (108 reviews)
Reviewer's quote

They even sent all Vendors a notice, "encouraging" us to refund non-refundable deposits for the cancelled events (which we had already done), "so customers can use it for a future booking". TheBash would have Vendors pay ALL the burden for the COVID19 crisis, not customers, and certainly not The...

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Everybody Sorry to say this, I had a Very bad and poor experience with this company Just because me and my brother have two separate accounts there saying only one is allowed per household which he does not even live with me and because of this they went in an suspended our account saying we...

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Diversity of Products or Services
1.5 (19 reviews)
1.6 (126 reviews)
Reviewer's quote

Gigmasters: I am discontinuing all services with Gigmasters as of 09/04/2017 at the fiscal end of this service year. Do not charge my account again. I am not paying you - to allow dangerous betrayers to ruin my business reputation...

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...I have now been burned by their lack of "customer service" when it comes to disputed with the shipping services. I will never let my business do any business with this company again..

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Gigmasters and Uship Pros and Cons

Pros
  • Ease of transaction
  • Work just like a booking agent
  • Product works
  • Never use uship
  • Initial price quoted
  • Fast pick up
Cons
  • Scams to get you to stay
  • Customer service
  • Ranking system for vendors
  • Customer service
  • Being scammed
  • Money grab

Gigmasters and Uship Most Positive Reviews

Top rated reviews
4.8

I am a Santa Claus Vendor. I do not understand any of the complaints.
As a self employed business person, it falls on you...

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5

lm a carrier uship they tale you lower you price sorry your fees to high you lower your price

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4.6

Gigmasters is a company with exeptional customer service and follow through to customers (a rapidly dying breed from aut...

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5

i used u ship to transport my jet ski from florida to massachusetts.. all seemed to go well until i got a toll bill for...

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Gigmasters and Uship Most Critical Reviews

Lowest rated reviews
1

Musicians have to pay an annual fee to post themselves with Gigmasters. I signed up as a performer 8 months ago....

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1

Dont use uship.com.They do suspend account for no reason and blaming service providers and customers that they dont...

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1

We had used gig masters services for our wedding DJ company in Minneapolis Mn and noticed that they are producing fake l...

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1

this company will not only publish your phone number, address to the entire shipping community causing you to receive co...

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Gigmasters and Uship Latest Reviews

Recent published reviews
2.2

When COVID19 hit, all of our jobs cancelled. Since large assemblies of people were banned at the local/state/federal lev...

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1

The uship customer service noone is picking up and the mover I was linked didnt reply to calls one day before the move...

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No votes

they are theeeeee absolute worse don't book with them at all they take you through the *** ONE MAN BAND warning don't...

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1

They gave a quote then said they have 7 days to get the shipment loaded. It took longer then 7 days. Then they loaded th...

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Gigmasters and Uship Products and Services

Most reviewed product and services
  • Gigmasters Leads (5 reviews)
  • Gigmasters Membership (5 reviews)
  • Gigmasters Subscription (3 reviews)
  • Uship Shipping Service (58 reviews)
  • Uship Account (40 reviews)
  • Uship Customer Care (28 reviews)