PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GigSalad and Gigmasters as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GigSalad

GigSalad

1.7
Gigmasters

Gigmasters

Has Verified Representatives
2.0
GigSalad
Gigmasters

GigSalad and Gigmasters Overview

Total reviews
55
45
Company responses
0
12
Issues resolved
0
0

GigSalad and Gigmasters Consumer Ratings

Rank
33 out of 208 in Events category
27 out of 208 in Events category
Exchange, Refund and Cancellation Policy
16 in category
24 in category
Value for money
14 in category
16 in category
Product or Service Quality
16 in category
18 in category
Customer service
21 in category
18 in category

GigSalad and Gigmasters Rating Details

Exchange, Refund and Cancellation Policy
2.1 (25 reviews)
1.3 (21 reviews)
Reviewer's quote

...She did not even apologize for her last minutes cancellation and rudely hung up me. My Advise to all" DO NOT BOOK THIS DANCER". SHE WILL Stand YOU UP >;;;;;;;;;;;;;;;;;;;;;;; If zero star was available i would give minus zero ANT MY FULL REFUND for the money I paid...

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They even sent all Vendors a notice, "encouraging" us to refund non-refundable deposits for the cancelled events (which we had already done), "so customers can use it for a future booking". TheBash would have Vendors pay ALL the burden for the COVID19 crisis, not customers, and certainly not The...

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Value for money
1.6 (24 reviews)
1.4 (16 reviews)
Reviewer's quote

...The thing is, even after a thief gets caught & decides to return the money..

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We have been with Gig Masters for a year, we had lots of leads and got one job out through whole bunch and that never even happened for my band. DON'T WAIST YOUR MONEY!

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Product or Service Quality
1.7 (24 reviews)
1.5 (18 reviews)
Reviewer's quote

A company that provides this type of service is only as good as the talent they contract, and GigSalad isn't willing to stop advertising for a vendor as long as they're making them money. As a business owner, I know that anyone I contract to serve my clients is an extension of my business. Sadly,...

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...I sent a request to customer service to cancel my auto renew, as I feel the site is overcrowded with vendors and is not worth the membership costs. I was told that I had to contact them via phone to stop auto renew. What web based company has no way for a member to cancel via the web...

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Customer service
1.5 (24 reviews)
1.7 (23 reviews)
Reviewer's quote

...The customer service area needs some SERIOUS help. Keep a detailed log, save all of your emails and avoid Sean or Shawn (not sure how he spells his name) at all costs. He is totally unprofessional, accusatory, does not listen and is extremely argumentative...

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...My bartender never returned my emails or phone calls and I had to find a new bartender a few days before my wedding! They are refusing to give me my refund and they have horrible customer service they tell me they will follow up with me and then no one ever calls..

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GigSalad and Gigmasters Pros and Cons

Pros
  • Pay upon booking
  • Website
  • Ranks high on google
  • Ease of transaction
  • Work just like a booking agent
  • Product works
Cons
  • Customer service
  • Getting kicked off for being critical of a paying advertisor
  • Fraud
  • Scams to get you to stay
  • Customer service
  • Ranking system for vendors

GigSalad and Gigmasters Most Positive Reviews

Top rated reviews
5

I've listed my band with GigSalad for many years, At least ten, maybe more, with only a couple minor glitches in all...

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4.8

I am a Santa Claus Vendor. I do not understand any of the complaints.
As a self employed business person, it falls on you...

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4.5

GS is fantastic.
As an artist that's been using the service for a little while now, and as someone who's used every sin...

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4.6

Gigmasters is a company with exeptional customer service and follow through to customers (a rapidly dying breed from aut...

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GigSalad and Gigmasters Most Critical Reviews

Lowest rated reviews
1

I recently hired a terrible mess of a man named "Magic Dante" to essentially ruin my twins' birthday party. I hired...

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1

Musicians have to pay an annual fee to post themselves with Gigmasters. I signed up as a performer 8 months ago....

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1

Horrible experience, it's a shame that I paid for a spot on this site 6 months in advance. From hearing a few reviews I...

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1

We had used gig masters services for our wedding DJ company in Minneapolis Mn and noticed that they are producing fake l...

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GigSalad and Gigmasters Latest Reviews

Recent published reviews
1.4

My experience with Arabella Espana, one of the Gig salad Dancer was very disappointing. I booked her way advanced and pa...

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2.2

When COVID19 hit, all of our jobs cancelled. Since large assemblies of people were banned at the local/state/federal lev...

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No votes

I went as far as getting a quote for annuall Xmas eve party and I was quoted $1,200 for 1 hour only. Ridiculous. Santa...

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No votes

they are theeeeee absolute worse don't book with them at all they take you through the *** ONE MAN BAND warning don't...

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GigSalad and Gigmasters Products and Services

Most reviewed product and services
  • Gigsalad Membership (13 reviews)
  • Gigsalad Customer Care (10 reviews)
  • Gigsalad Leads (7 reviews)
  • Gigmasters Membership (5 reviews)
  • Gigmasters Leads (5 reviews)
  • Gigmasters Subscription (3 reviews)