Gigmasters vs GigSalad: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gigmasters and GigSalad as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Gigmasters

Has verified representatives

1.9

GigSalad

1.7

Gigmasters

GigSalad

Gigmasters and GigSalad Overview

Total reviews

Company responses

Issues resolved

GigSalad was first mentioned on PissedConsumer on Jul 24, 2012 and since then this brand received 52 reviews. It is 10 reviews more than Gigmasters received since Jul 17, 2012.

Gigmasters and GigSalad Consumer Ratings

Rank

23 out of 473 in Events category

28 out of 473 in Events category

Customer service

18 in category

19 in category

Website

34 in category

27 in category

Exchange, Refund and Cancellation Policy

21 in category

14 in category

According to consumer ratings and reviews, Gigmasters ranks 5 points higher in the Events category than GigSalad. People gave Gigmasters 1.7 stars for Customer service criterion in Events category and it is 56 points higher than the worst rated brand in this category. At the same time, GigSalad was rated 1.5 stars for Customer service criterion in this category and it is 55 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that GigSalad has a higher rating than Gigmasters. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Gigmasters 1.4 stars and it is 72% greater than other in category. GigSalad however was rated 2.2 stars and it is 81% greater than other in category.

Gigmasters and GigSalad Rating Details

Customer service

1.7 (22 reviews)

1.5 (22 reviews)

Reviewer's quote

...My bartender never returned my emails or phone calls and I had to find a new bartender a few days before my wedding! They are refusing to give me my refund and they have horrible customer service they tell me they will follow up with me and then no one ever calls..

Samantha M

After 1 week they froze my accounts because I dared to make a polite,verbal complaint to Megan Price, the customer experience rep about not wanting to deal with a particular condescending staff member, Shannon. It took another week and a lot of calling and emails and being hung-up on until I...

Alex K

Website

1.8 (20 reviews)

2.6 (20 reviews)

Reviewer's quote

However, customers click on booking in the gigmasters website and never pay the deposit. Gigmasters require 5% booking fee for the lead (on top of the yearly fee they take from the company; over $300 yearly). The big problem is that gigmasters immediately freezes our account for non-payment of the...

Aquilla

I had a website called Elvis Singing Telegrams and due to transportation problems when leaving or place of business and was not able to perform I was told to just return the money to the client and It would be fine. now I have been bared from this site. I am thing about suing the company...

floyd m

Exchange, Refund and Cancellation Policy

1.4 (20 reviews)

2.2 (23 reviews)

Reviewer's quote

...I had no idea they were auto renewing me and when it came up on my bill they refused to give me a refund. It is like they hold you hostage. You are much better off getting your own gigs, they make it virtually impossible to cancel...

Ahnika

No refund issued for bad weather, vendor fully charged and refused to speak further to negotiate when asked to rescheduled the fully paid event as it had to be cancelled due to a tornado in Dallas..

Kaidance

Gigmasters and GigSalad Pros and Cons

Pros

Ease of transaction
Work just like a booking agent
Customer service in 2014

Website
Pay upon booking
Ranks high on google

Cons

Scams to get you to stay
Customer service
Ranking system for vendors

Getting kicked off for being critical of a paying advertisor
Customer service
Service

Gigmasters and GigSalad Most Positive Reviews

Top rated reviews

4.9

I am a Santa Claus Vendor. I do not understand any of the complaints.
As a self employed business person, it falls on you...

I've listed my band with GigSalad for many years, At least ten, maybe more, with only a couple minor glitches in all...

Gigmasters and GigSalad Most Critical Reviews

Lowest rated reviews

Musicians have to pay an annual fee to post themselves with Gigmasters. I signed up as a performer 8 months ago....

I recently hired a terrible mess of a man named "Magic Dante" to essentially ruin my twins' birthday party. I hired...

Gigmasters and GigSalad Latest Reviews

Recent published reviews

Gigmasters started out fine. We got calls for our style of music and weddings and events. Now because of whatever...

Read all 41 reviews

1.2

I paid online to be a Featured Vendor for 3 months. After 1 week they froze my accounts because I dared to make a...

Read all 52 reviews

Gigmasters and GigSalad Products and Services

Most reviewed product and services

Gigmasters Leads (5 reviews)
Gigmasters Membership (5 reviews)
Gigmasters Subscription (3 reviews)

Gigsalad Membership (12 reviews)
Gigsalad Customer Care (10 reviews)
Gigsalad Leads (7 reviews)

How would you compare Gigmasters vs GigSalad?

Customer service

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Anonymous Thomas W. Billing Sep 09, 2018 #1556446

They both suck in terms of helping bands get booked. Both have bad attitudes with a "take it or leave it" attitude.

This is a fair comparison. To contrast the two, gigmasters allows bands to steer potential clients to their personal web pages while gig salad considers that to be a violation. Being able to have clients look at what you have is important to clients. Gigmasters' auto-add feature results in leads that go nowhere 99% of the time.

The client wanted a certain band but auto-add sent it to all. We need a third option for booking and maybe I will start it.

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