PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gigmasters and GigSalad as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gigmasters

Gigmasters

Has verified representatives
1.9
GigSalad

GigSalad

1.7
Gigmasters
GigSalad

Gigmasters and GigSalad Overview

Total reviews
42
55
Company responses
11
0
Issues resolved
0
0

GigSalad was first mentioned on PissedConsumer on Jul 24, 2012 and since then this brand received 55 reviews. It is 13 reviews more than Gigmasters received since Jul 17, 2012.

Gigmasters and GigSalad Consumer Ratings

Rank
24 out of 327 in Events category
29 out of 327 in Events category
Customer service
18 in category
19 in category
Exchange, Refund and Cancellation Policy
22 in category
14 in category
Website
35 in category
29 in category

According to consumer ratings and reviews, Gigmasters ranks 5 points higher in the Events category than GigSalad. People gave Gigmasters 1.7 stars for Customer service criterion in Events category and it is 56 points higher than the worst rated brand in this category. At the same time, GigSalad was rated 1.5 stars for Customer service criterion in this category and it is 55 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that GigSalad has a higher rating than Gigmasters. Regarding Website criterion, consumers gave Gigmasters 1.8 stars and it is 53% greater than other in category. GigSalad however was rated 2.5 stars and it is 61% greater than other in category.

Gigmasters and GigSalad Rating Details

Customer service
1.7 (22 reviews)
1.5 (24 reviews)
Reviewer's quote

...My bartender never returned my emails or phone calls and I had to find a new bartender a few days before my wedding! They are refusing to give me my refund and they have horrible customer service they tell me they will follow up with me and then no one ever calls..

Samantha M

...The customer service area needs some SERIOUS help. Keep a detailed log, save all of your emails and avoid Sean or Shawn (not sure how he spells his name) at all costs. He is totally unprofessional, accusatory, does not listen and is extremely argumentative...

PissedConsumer1046626
Exchange, Refund and Cancellation Policy
1.4 (20 reviews)
2.1 (25 reviews)
Reviewer's quote

...I called and sent email asking to cancel my account and refund my money. I recieved email from Andrea Gorotiza Account Specialist 866. 342...

stan i

...She did not even apologize for her last minutes cancellation and rudely hung up me. My Advise to all" DO NOT BOOK THIS DANCER". SHE WILL Stand YOU UP >;;;;;;;;;;;;;;;;;;;;;;; If zero star was available i would give minus zero ANT MY FULL REFUND for the money I paid...

Yerachmiel
Website
1.8 (20 reviews)
2.5 (22 reviews)
Reviewer's quote

However, customers click on booking in the gigmasters website and never pay the deposit. Gigmasters require 5% booking fee for the lead (on top of the yearly fee they take from the company; over $300 yearly). The big problem is that gigmasters immediately freezes our account for non-payment of the...

Aquilla

I had a website called Elvis Singing Telegrams and due to transportation problems when leaving or place of business and was not able to perform I was told to just return the money to the client and It would be fine. now I have been bared from this site. I am thing about suing the company...

floyd m

Gigmasters and GigSalad Pros and Cons

Pros
  • Ease of transaction
  • Work just like a booking agent
  • Customer service in 2014
  • Pay upon booking
  • Website
  • Ranks high on google
Cons
  • Scams to get you to stay
  • Customer service
  • Ranking system for vendors
  • Customer service
  • Getting kicked off for being critical of a paying advertisor
  • Fraud

Gigmasters and GigSalad Most Positive Reviews

Top rated reviews
4.9

I am a Santa Claus Vendor. I do not understand any of the complaints.
As a self employed business person, it falls on you...

5

I've listed my band with GigSalad for many years, At least ten, maybe more, with only a couple minor glitches in all...

Gigmasters and GigSalad Most Critical Reviews

Lowest rated reviews
1

Musicians have to pay an annual fee to post themselves with Gigmasters. I signed up as a performer 8 months ago....

1

I recently hired a terrible mess of a man named "Magic Dante" to essentially ruin my twins' birthday party. I hired...

Gigmasters and GigSalad Latest Reviews

Recent published reviews
1

Gigmasters started out fine. We got calls for our style of music and weddings and events. Now because of whatever...

Read all 41 reviews
1.3

My experience with Arabella Espana, one of the Gig salad Dancer was very disappointing. I booked her way advanced and pa...

Read all 55 reviews

Gigmasters and GigSalad Products and Services

Most reviewed product and services
  • Gigmasters Leads (5 reviews)
  • Gigmasters Membership (5 reviews)
  • Gigmasters Subscription (3 reviews)
  • Gigsalad Membership (13 reviews)
  • Gigsalad Customer Care (10 reviews)
  • Gigsalad Leads (7 reviews)