PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gigmasters and GigSalad as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gigmasters
Has Verified Representatives
2.0
GigSalad
1.7
Gigmasters
GigSalad

Gigmasters and GigSalad Overview

Total reviews 45 56
Company responses 12 0
Issues resolved 0 0

Gigmasters and GigSalad Consumer Ratings

Rank
27 out of 255 in Events category
33 out of 255 in Events category
Customer service
19 in category
20 in category
Website
36 in category
32 in category
Exchange, Refund and Cancellation Policy
26 in category
17 in category
Price Affordability
29 in category
24 in category

Gigmasters and GigSalad Rating Details

Customer service
1.7 (23 reviews)
1.5 (24 reviews)
Reviewer's quote

...My bartender never returned my emails or phone calls and I had to find a new bartender a few days before my wedding! They are refusing to give me my refund and they have horrible customer service they tell me they will follow up with me and then no one ever calls..

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...The customer service area needs some SERIOUS help. Keep a detailed log, save all of your emails and avoid Sean or Shawn (not sure how he spells his name) at all costs. He is totally unprofessional, accusatory, does not listen and is extremely argumentative...

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Website
1.8 (21 reviews)
2.5 (23 reviews)
Reviewer's quote

However, customers click on booking in the gigmasters website and never pay the deposit. Gigmasters require 5% booking fee for the lead (on top of the yearly fee they take from the company; over $300 yearly). The big problem is that gigmasters immediately freezes our account for non-payment of the...

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I had a website called Elvis Singing Telegrams and due to transportation problems when leaving or place of business and was not able to perform I was told to just return the money to the client and It would be fine. now I have been bared from this site. I am thing about suing the company...

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Exchange, Refund and Cancellation Policy
1.3 (21 reviews)
2.1 (26 reviews)
Reviewer's quote

They even sent all Vendors a notice, "encouraging" us to refund non-refundable deposits for the cancelled events (which we had already done), "so customers can use it for a future booking". TheBash would have Vendors pay ALL the burden for the COVID19 crisis, not customers, and certainly not The...

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...She did not even apologize for her last minutes cancellation and rudely hung up me. My Advise to all" DO NOT BOOK THIS DANCER". SHE WILL Stand YOU UP >;;;;;;;;;;;;;;;;;;;;;;; If zero star was available i would give minus zero ANT MY FULL REFUND for the money I paid...

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Price Affordability
1.6 (19 reviews)
2 (23 reviews)
Reviewer's quote

...I called the bride, she had informed me that she cancelled the job via gigmasters and payed them my full price. I do not know who is telling the truth. I called gigmasters and they were very cold about trying to get me paid, and calling the client...

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So, just got off the phone with GigSalad one of the biggest pieces of *** companies out there, they're raising their prices once again from roughly $200. 00 to over $400. 00 offering nothing new for that price increase...

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Gigmasters and GigSalad Pros and Cons

Pros
  • Ease of transaction
  • Work just like a booking agent
  • Product works
  • Pay upon booking
  • Website
  • Ranks high on google
Cons
  • Scams to get you to stay
  • Customer service
  • Ranking system for vendors
  • Customer service
  • Getting kicked off for being critical of a paying advertisor
  • Fraud

Gigmasters and GigSalad Most Positive Reviews

Top rated reviews
4.8

I am a Santa Claus Vendor. I do not understand any of the complaints.
As a self employed business person, it falls on you...

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5

I've listed my band with GigSalad for many years, At least ten, maybe more, with only a couple minor glitches in all...

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4.6

Gigmasters is a company with exeptional customer service and follow through to customers (a rapidly dying breed from aut...

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4.5

GS is fantastic.
As an artist that's been using the service for a little while now, and as someone who's used every sin...

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Gigmasters and GigSalad Most Critical Reviews

Lowest rated reviews
1

Musicians have to pay an annual fee to post themselves with Gigmasters. I signed up as a performer 8 months ago....

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1

I recently hired a terrible mess of a man named "Magic Dante" to essentially ruin my twins' birthday party. I hired...

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1

We had used gig masters services for our wedding DJ company in Minneapolis Mn and noticed that they are producing fake l...

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1

Horrible experience, it's a shame that I paid for a spot on this site 6 months in advance. From hearing a few reviews I...

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Gigmasters and GigSalad Latest Reviews

Recent published reviews
2.2

When COVID19 hit, all of our jobs cancelled. Since large assemblies of people were banned at the local/state/federal lev...

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2.8

They helped me it was very much up to my expectations. They did a good

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No votes

they are theeeeee absolute worse don't book with them at all they take you through the *** ONE MAN BAND warning don't...

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1.4

My experience with Arabella Espana, one of the Gig salad Dancer was very disappointing. I booked her way advanced and pa...

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Gigmasters and GigSalad Products and Services

Most reviewed product and services
  • Gigmasters Leads (5 reviews)
  • Gigmasters Membership (5 reviews)
  • Gigmasters Subscription (3 reviews)
  • Gigsalad Membership (13 reviews)
  • Gigsalad Leads (7 reviews)
  • Gigsalad Pro Membership (3 reviews)