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GiftTree

Flowers / Florist
  • 0 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $1.8K CLAIMED LOSSES
  • $78 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
Diversity of Products or Services
  • Arrived on day i selected 2
  • Price 2
  • Ease of ordering 2
  • Ordering was easy 2
  • That they kept in touch by email 1

Customers don't like

  • Inability to fix the problem5
  • Non delivery of order5
  • Delivery estimation was a lie inability to fix problem4
  • Not getting the product i ordered3
  • Poor customer service and delivery issue3
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Proflowers

Flowers / Florist
Has verified representatives
  • 4 ISSUES RESOLVED
  • 12 COMPANY RESPONSES
  • 1194 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $293 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
Diversity of Products or Services
  • Selection 14
  • Initial prices 12
  • Website 12
  • Dissapointed 6
  • Unacceptable 4

Customers don't like

  • Hidden costs19
  • Fraudulant representation18
  • Customer service15
  • Price9
  • Staff attitude7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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