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Gifttree

Flowers / Florist
Has verified representatives
  • 1 ISSUES RESOLVED
  • 22 COMPANY RESPONSES
  • 94 TOTAL REVIEWS
  • $7.3K CLAIMED LOSSES
  • $243 AVERAGE LOSS
2.2
Customer service
Website
Turnaround Time
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 2
  • Ordering was easy 2
  • Ease of ordering 2
  • Arrived on day i selected 2
  • That they kept in touch by email 1

Customers don't like

  • Non delivery of order4
  • Inability to fix the problem4
  • Not delivered3
  • Timeliness of the delivery2
  • No interest in customer satisfaction2
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Proflowers

Flowers / Florist
Has verified representatives
  • 5 ISSUES RESOLVED
  • 12 COMPANY RESPONSES
  • 1252 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $491 AVERAGE LOSS
1.7
Customer service
Website
Turnaround Time
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Selection 14
  • Website 12
  • Initial prices 12
  • Dissapointed 6
  • Unacceptable 4

Customers don't like

  • Customer service23
  • Hidden costs11
  • Fraudulant representation8
  • Price6
  • Poor quality of flowers4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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