PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GiftTree and Harry And David as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GiftTree

GiftTree

Has verified representatives
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GiftTree
Harry And David

GiftTree and Harry And David Overview

Total reviews
109
415
Company responses
32
0
Issues resolved
1
4

Harry And David was first mentioned on PissedConsumer on Dec 5, 2007 and since then this brand received 415 reviews. It is 306 reviews more than GiftTree received since Aug 20, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with GiftTree customer support team and Harry And David customer service.

GiftTree and Harry And David Consumer Ratings

Rank
18 out of 277 in Flowers / Florist category
46 out of 340 in Food Delivery category
Customer service
21 in category
32 in category
Website
19 in category
40 in category
Turnaround Time
17 in category
29 in category

GiftTree and Harry And David Rating Details

Customer service
1.6 (60 reviews)
1.5 (163 reviews)
Reviewer's quote

When I called Customer Service after seeing the email, they first told me they emailed me at 11. 05 am (WRONG), then they said they called me then (WRONG), then they offered to deliver it the next day (???). Other than a "Sorry", they offered a $ 20 credit for a future order - their delivery charge...

PissedConsumer1306975

...Just called customer service and I will receive refund . Hmmm , good customer service would be to replace the order at no cost and be refunded . Harry and David charge a lot for their products...

Carolyn S
Website
2.5 (56 reviews)
2.2 (145 reviews)
Reviewer's quote

...Do not bother ordering anything from this website. Not trustworthy AT ALL!!..

Amyra

I ordered 31637X a Christmas cactus and it looked NOTHING like the picture on the website. The website picture shows the basket with flowers in full bloom and the basket is full of the plant. The gift that was delivered had a few buds ( no blooms) and it looked like they stuck one small plant in...

Tarrah
Turnaround Time
1.6 (51 reviews)
1.7 (133 reviews)
Reviewer's quote

...2nd Chat again, this time the rep tells me, they cannot refund UNTIL the basket is back at the warehouse, i let them know, I was not informed of that. 3rd Chat: I got an email for a 28. 95 charge for purchasing a gift basket...

PissedOFFGifttree o

...And now, literally within days of Christmas and no other vendors can get a present to my parents in time for holiday. I had to email a cancellation request and surprise surprise no apologies from the company. I had to place an order through Amazon but it will not arrive in time for Christmas...

Sol

GiftTree and Harry And David Pros and Cons

Pros
  • Ordering was easy
  • Arrived on day i selected
  • Price
  • Choosing delivery date
  • Customer service resolution
  • Customer service
Cons
  • Non delivery of order
  • Inability to fix the problem
  • No interest in customer satisfaction
  • Customer service
  • Delivery guarantee
  • Delivery or customer service

GiftTree and Harry And David Most Positive Reviews

Top rated reviews
5

I was worried about the gift basket i bought. But my husband was happy.

5

This was a gift, sent to my mom in another state. Mom said they had whitish 'dusty' coating (probably the whiteness that...

GiftTree and Harry And David Most Critical Reviews

Lowest rated reviews
1

I placed an order with this company (Gift Tree) for my girlfriends birthday. I order the balloons, teddy bear, and a...

1

I purchased a jam set from the Harry and Davis store in PA. When I opened one, the jam was over filled and the seal on...

GiftTree and Harry And David Latest Reviews

Recent published reviews
1

I paid A LOT of extra money to ensure that an already overpriced gift was delivered to Kansas TODAY. It is sitting in...

Read all 109 reviews

Received 3 soups for Christmas, so far only tried chicken noodle very disapointed. It tasted like a bowl of pepper and...

Read all 415 reviews

GiftTree and Harry And David Products and Services

Most reviewed product and services
  • Gifttree Delivery Service (40 reviews)
  • Gifttree Gift Basket (17 reviews)
  • Gifttree Arrangement (8 reviews)
  • Harry And David Gift Basket (70 reviews)
  • Harry And David Shipping Service (50 reviews)
  • Harry And David Pear (28 reviews)