PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Giant Eagle and Wegmans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Giant Eagle
Wegmans

Giant Eagle and Wegmans Overview

Total reviews
250
302
Company responses
0
0
Issues resolved
0
2

Wegmans was first mentioned on PissedConsumer on May 31, 2008 and since then this brand received 302 reviews. It is 52 reviews more than Giant Eagle received since Jun 30, 2011.

Giant Eagle and Wegmans Consumer Ratings

Rank
93 out of 623 in Food Stores category
51 out of 623 in Food Stores category
Customer service
72 in category
23 in category
Price Affordability
90 in category
66 in category
Website
69 in category
53 in category

According to consumer ratings and reviews, Wegmans ranks 42 points higher in the Food Stores category than Giant Eagle. People gave Giant Eagle 1.8 stars for Customer service criterion in Food Stores category and it is 79 points higher than the worst rated brand in this category. At the same time, Wegmans was rated 2.5 stars for Customer service criterion in this category and it is 128 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Wegmans has a higher rating than Giant Eagle. Regarding Website criterion, consumers gave Giant Eagle 2.5 stars and it is 54% greater than other in category. Wegmans however was rated 2.7 stars and it is 65% greater than other in category.

Giant Eagle and Wegmans Rating Details

Customer service
1.8 (105 reviews)
2.5 (95 reviews)
Reviewer's quote

At the Get go gas station in Crafton Ingram plaza has a terribly horrible attitude and customer service skills. I went to buy cigarettes, I asked to Marlboro ice and she grabbed Marlboro lights, no big deal simple mistake so I repeated Ice she replied with a nasty tone "these are lights", I replied...

Jason G

Yesterday (9-29-19I have asked customer service if there is more Fuji apple in their stock, the lady called and the respond was yes we do but we will not put it out until tomorrow (even though there was nothing out there). Today we went back to get the Fuji apples and they weren't looking that...

Fatma S
Price Affordability
2.4 (89 reviews)
2.7 (71 reviews)
Reviewer's quote

...NOT weird prices like $14. 01 or $28. —whatever...

Security B

If you do want a nice, productive, honest shopping experience at higher quality and lower costs go to the Farmer's market on route 9 south of them(1/2 price), Aldi's on route 130, Costco, and/or Walmart. To those suspicious, sorry, but I don't have any business or family ties or any ties to any of...

NoName N
Website
2.5 (87 reviews)
2.7 (73 reviews)
Reviewer's quote

I have purchased e-gift cards on Giant Eagle's website several times with no issues. This saves me a tremendous amount of time. However, there must have been maintenance performed on the website because I have not been able to purchase an e-gift card on Giant Eagle's website for 2 months! I have...

PissedConsumer1195838

Instead of solving the harrassment, they fired all of the females of the harrassment, and kept the men emplooyed.

PissedConsumer1700559

Giant Eagle and Wegmans Pros and Cons

Pros
  • I like the proximity of the store
  • Sale prices
  • Normally i like there meats from the good meat counter
  • Whole store usually
  • How things were before
  • Nice store
Cons
  • Produce shelf life
  • Lack of professionalism by the pharmacists
  • Lack of care
  • Bad customer service
  • That place called wegmans
  • Rudeness of clerk

Giant Eagle and Wegmans Most Positive Reviews

Top rated reviews
5

For two years I have gone into Giant Eagle Elyria, OH to find out there was no thyme available. Thanksgiving is the...

5

My husband went to Wegman's the young lady in the flower department was no help she walked away. He bought pre wrapped...

Giant Eagle and Wegmans Most Critical Reviews

Lowest rated reviews
1

I actually work at Giant Eagle #70 in PA and it sucks. I have managers who will let customers get away with anything if...

1

Bought sushi at NORTHBOROUGH, MA store and was hospitalized at UMASS within 24 hours from a E.coli infection that wound...

Giant Eagle and Wegmans Latest Reviews

Recent published reviews
1

My wife asked for 911 ( police )to be called. They were not. Instead i guess since my wife has physical &;;;;;...

Read all 250 reviews

Overall, Wegmans is a fantastic store - every single location I've been to, which is several. The only exception is an...

Read all 302 reviews

Giant Eagle and Wegmans Products and Services

Most reviewed product and services
  • Giant Eagle Customer Care (31 reviews)
  • Giant Eagle Cashier (26 reviews)
  • Giant Eagle Pharmacist (7 reviews)
  • Wegmans Manager (32 reviews)
  • Wegmans Customer Care (21 reviews)
  • Wegmans Cashier (19 reviews)