PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Meijer and Giant Eagle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Meijer
Giant Eagle

Meijer and Giant Eagle Overview

Total reviews 707 303
Company responses 0 0
Issues resolved 3 0

Meijer and Giant Eagle Consumer Ratings

Rank
93 out of 409 in Food Stores category
99 out of 409 in Food Stores category
Customer service
76 in category
No votes
Price Affordability
70 in category
No votes
Product or Service Quality
60 in category
No votes
Discounts and Special Offers
71 in category
No votes

Meijer and Giant Eagle Rating Details

Customer service
1.9 (282 reviews)
No votes
Reviewer's quote

...Called customer service and the most they would do was offer me a credit toward a future order. I told them I wanted a credit to my credit card for the current order, as their website had promised. They refused...

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...( very nasty customer service) they called me back an hour later to say the charge went through and we got the estimated total. They didnt comp us with anything . No gift card , nothing..

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Price Affordability
2.7 (248 reviews)
No votes
Reviewer's quote

...Price check display says buy 3 get one free. This seems to be an ongoing issue with this store. Today we noted no dairy products sliced cheeses, empty toilet paper and paper towel shelves...

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I have bought corn before everywhere else and never got charged this crazy price want my money back..

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Product or Service Quality
2.4 (246 reviews)
No votes
Reviewer's quote

Tried to order and it did not go through, tried to cancel and was on hold with their customer service dept for over an hour to resolve the issue. They were not able to process refund of $5 account hold..

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...I went to your store and was refused service. I have a medical condition that prohibits me from wearing a mask. This has been explained many times to your employees which has also been stated by the federal government that those with these conditions may shop without a mask...

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Discounts and Special Offers
2.5 (241 reviews)
No votes
Reviewer's quote

...has a person with a special gift. This type of person can make a difference in how people feel if they are angry in about 1 minute. My complaints, maybe 2 in the past year, were handled by him so well, I can't wait to speak with him again...

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I went across town to buy a cake for a special occasion and asked where the cakes were that had that icing. The lady at the bakery said they discontinued that icing. Now they use "the new and improved" icing that comes in a block that has many ingredients that you would never use in you home-made...

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Meijer and Giant Eagle Pros and Cons

Pros
  • Store itself is fine
  • It is conveniently located
  • We normally shop once weekly and always spend over 100
  • I like the proximity of the store
  • Sale prices
  • Normally i like there meats from the good meat counter
Cons
  • Customer service
  • Bad management
  • Constomer service
  • Bad customer service
  • Really bad service
  • Produce shelf life

Meijer and Giant Eagle Most Positive Reviews

Top rated reviews
5

Same old thing. Cashier did not put my bags in my cart. It is there job. She swung the turnstyle for me to do and swung...

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5

For two years I have gone into Giant Eagle Elyria, OH to find out there was no thyme available. Thanksgiving is the...

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5

Meijer water package is lerge and bulky.Worst is in its bar coding ,which is only at bottom thus makes it difficult for...

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5

As an employee of Giant Eagle... I'm about to say... What I wish I could say... To all the nasty people out there! You h...

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Meijer and Giant Eagle Most Critical Reviews

Lowest rated reviews
1

had to wait an hour after they have the prescription for 4 hours before then they didn't have it all

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1

I actually work at Giant Eagle #70 in PA and it sucks. I have managers who will let customers get away with anything if...

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1

I was just at Meijer s in canton mi and they a manager special saving for the new price per lb was 1.03 . The pork butt...

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1

I asked for a refill cholesterol and they gave me blood Pressure med! How incompetent can one get. They are actually dan...

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Meijer and Giant Eagle Latest Reviews

Recent published reviews
2.4

Tried to order and it did not go through, tried to cancel and was on hold with their customer service dept for over an...

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3

someone for last few mths has taken all my points n perks for gas i need help getting them bk n get a new card plz n ty...

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No votes

Please put a better pickup system in place! The other stores have figure it out, but not meijer. I have been waiting for...

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1.9

I selected a 1:00-1:30 pm pickup time two days in advance. An email confirmation said 2:00-2:30 pm. Day of pickup I...

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Meijer and Giant Eagle Products and Services

Most reviewed product and services
  • Meijer Manager (56 reviews)
  • Meijer Coupon (17 reviews)
  • Meijer Mperks Rewards Program (16 reviews)
  • Giant Eagle Cashier (27 reviews)
  • Giant Eagle Manager (11 reviews)
  • Giant Eagle Prescription Refill (7 reviews)