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  • 0 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $3.2K CLAIMED LOSSES
  • $84 AVERAGE LOSS
2.4
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Product 3
  • Easy install 2
  • Price 2
  • Smooth online shopping 2
  • Works beyond expectations 2

Customers don't like

  • Refund3
  • Customer service1
  • No fuel economy or performance difference1
  • Customer support runaround1
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 302 TOTAL REVIEWS
  • $26.7K CLAIMED LOSSES
  • $230 AVERAGE LOSS
1.9
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Price 11
  • Will never buy from them again 10
  • Prices 4
  • Ease of use 3
  • Part availability 3

Customers don't like

  • Refund policy for defective item7
  • Inexperienced customer service staff5
  • Return policy for defective parts5
  • Refund policy for wrong part3
  • Shipping3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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