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Gexa Energy

Utility
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $9.7K AVERAGE LOSS
1.6
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices
  • Original contract price 3
  • First 12 months 1
  • Initial contract period 1
  • Have decent prices initially 1

Customers don't like

  • Poor customer service4
  • Abysmal communication2
  • Customer service2
  • Incompetency2
  • No tracebility and accountability of a customer issue1
Delete
  • 1 ISSUES RESOLVED
  • 525 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $774 AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices
  • Use to be good 6
  • Not much from their company 5
  • Not a thing 4
  • Very little 3
  • Website and e-pay options 2

Customers don't like

  • Customer service8
  • Corrupt contract6
  • Poor service6
  • Rate and the service6
  • Very bad service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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