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Gexa Energy

Utility
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $9.7K AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Original contract price 3
  • First 12 months 1
  • Initial contract period 1
  • Have decent prices initially 1

Customers don't like

  • Poor customer service4
  • Abysmal communication2
  • Customer service2
  • Incompetency2
  • No tracebility and accountability of a customer issue1
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RainSoft

Utility
Has verified representatives
  • 1 ISSUES RESOLVED
  • 145 COMPANY RESPONSES
  • 233 TOTAL REVIEWS
3.2
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Lifetime warranty 5
  • Reverse osmosis system 2
  • What i thought was a true lifetime warranty 2
  • Product description 1
  • System for a year 1

Customers don't like

  • Bad customer service6
  • Failing to keep their promise5
  • Faulty product5
  • Customer service3
  • Product quality and representation2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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