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Gexa Energy

Utility
  • 0 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $9.7K AVERAGE LOSS
1.7
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Original contract price 3
  • Initial contract period 1
  • Have decent prices initially 1
  • First 12 months 1

Customers don't like

  • Poor customer service8
  • Incompetency2
  • Abysmal communication2
  • No tracebility and accountability of a customer issue1
  • Business practices1
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North American Power

Utility
Has verified representatives
  • 1 ISSUES RESOLVED
  • 85 COMPANY RESPONSES
  • 195 TOTAL REVIEWS

Not enough votes to show an average rating

Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Rate 3
  • Advertised price 2
  • Stable contract price for 12 months 1
  • Initial good rates for the first 3 months to a year 1

Customers don't like

  • Rate hike5
  • Pricing3
  • Contract3
  • Price gouging2
  • Dont really cancel2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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