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Gexa Energy

Utility
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $9.7K AVERAGE LOSS
1.6
Staff
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Original contract price 3
  • Initial contract period 1
  • Have decent prices initially 1
  • First 12 months 1

Customers don't like

  • Poor customer service5
  • Incompetency2
  • Abysmal communication2
  • No tracebility and accountability of a customer issue1
  • Business practices1
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Infinite Energy

Utility
Has verified representatives
  • 0 ISSUES RESOLVED
  • 9 TOTAL REVIEWS
  • $1.3K CLAIMED LOSSES
  • $257 AVERAGE LOSS
1.7
Staff
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • That they had a program for those with no credit 1
  • Having heat in february 1

Customers don't like

  • Website routinely looses account sign up record1
  • Tech system malfunctions yet the consumer is penalized1
  • Price gouging1
  • New sign-up processing1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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