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Gevalia

Food Manufacturers
  • 2 ISSUES RESOLVED
  • 139 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $49 AVERAGE LOSS
1.7
Customer service
Website
Billing Practices
Staff
Exchange, Refund and Cancellation Policy
  • Make a good coffee 2
  • Product 1
  • Like the coffee customer service non existent 1
  • Creme brulee and cafe vinter 1
  • Coffee 1

Customers don't like

  • Poor customer service3
  • Customer service now3
  • You cannot get through to customer service via telephone2
  • Telephone customer service and favorite coffee discontinued2
  • Obvious contempt for their monthly customers of 22 years2
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Godiva

Food Manufacturers
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $1.5K CLAIMED LOSSES
  • $115 AVERAGE LOSS
2.4
Customer service
Website
Billing Practices
Staff
Exchange, Refund and Cancellation Policy
  • Taste 1
  • On site service 1
  • Branding is nice 1
  • Answered email quickly 1

Customers don't like

  • Service1
  • Ordering fullfillment sucked1
  • No refund for stale product1
  • Efficiency1
  • Customer service person needs a new job1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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