PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gettington and Stoneberry as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gettington
Stoneberry

Gettington and Stoneberry Overview

Total reviews 82 366
Company responses 0 0
Issues resolved 0 2

Gettington and Stoneberry Consumer Ratings

Rank
493 out of 3121 in E-commerce category
301 out of 3121 in E-commerce category
Customer service
316 in category
230 in category
Website
412 in category
352 in category
Exchange, Refund and Cancellation Policy
311 in category
212 in category
Diversity of Products or Services
353 in category
338 in category

Gettington and Stoneberry Rating Details

Customer service
1.5 (39 reviews)
1.8 (151 reviews)
Reviewer's quote

...There are better companies out here with much better customer service!..

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...Horrible customer service..

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Website
2.2 (34 reviews)
2.4 (129 reviews)
Reviewer's quote

My credit card was charged by them after attempting and not succeeding to make a purchase through their website (the charges are being disputed). When I called the company to complain, they asked for the last 4 digits of my SS# (which I did not provide) before I was connected to a person. I gave...

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...I WAS GIVEN THE OPTION TO USE THAT CODE OR (PROMO CODE MLB68) FOR JOINING; I CHOOSE (PROMO CODE) FOR FREE SHIPPING THAT IS SHOWING ON THE WEBSITE. REMOVE THE (SHIPPING & HANDLING) FEE OF $17. 99 OFF OF MY CREDIT CARD OR I WILL DISPUTE THE ENTIRE ORDER WITH MY BANK...

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Exchange, Refund and Cancellation Policy
1.5 (31 reviews)
1.9 (131 reviews)
Reviewer's quote

...00 for chain is damaged and your company will not exchange it i want a replacement or im contacting better buiness company..

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...I hope I can just process this as a simple refund since Birthday is passed and can just get my money back...

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Diversity of Products or Services
2.4 (30 reviews)
2.5 (122 reviews)
Reviewer's quote

I ordered a bed over a month ago. Only one box delivered from my order. The headboard never delivered even though it was listed as out for delivery. I never received my package. I contacted Gettington. The first call they informed me and told me to fill out an affidavit. I completed the affidavit...

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I have purchased a lot of products for the last 4 years. Last year 405096 is still The same crap. Solar lights work 50 to 75 % of the time...

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Gettington and Stoneberry Pros and Cons

Pros
  • Online shopping
  • Price
  • Online
  • Website presents well
  • Some good items
  • I like the company
Cons
  • Terrible customer service
  • Worst customer service ever
  • Terrible customer care and supervisory
  • Customer service
  • Any thing about stoneberry
  • Terrible practices

Gettington and Stoneberry Most Positive Reviews

Top rated reviews
5

I purchased a patio furniture set from gettington. Very sturdy and good quality. Easy to assemble. Excellent price with...

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5

I never have a problem with stoneberry I love this website I just order a pair of asics shoes and they are shipping it...

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4.5

They reassured me that I didn't make my payment on the 28th and it was an error on their part and they apologize for...

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5

Hi,I'm Sheila Bowden from Birmingham,Al.I received a catalog from Stoneberry pre-approved for 250.00 dollars.I order som...

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Gettington and Stoneberry Most Critical Reviews

Lowest rated reviews
1

I have had the worst experience in my 30 years of being a consumer, with this company.

1. Everything is poorly manufac...

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1

I placed an order for an elderly gentleman for a cat tower. 15 minutes later the cat fell and broke his neck. He died...

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1

Their tactics to get you to pay more than your monthly payment are outrageous! Because I went into a debt management...

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1

I ordered a DVD player and after reading the reviews changed my mind the next day. Called and was told my request was...

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Gettington and Stoneberry Latest Reviews

Recent published reviews
No votes

I still have not heard from them.

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No votes

I made an order back in May of this year 2020, it is now September and I still have not received my order. I have...

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1

Showed on my credit report that my account with gettington got closed
which made my credit report take a hit. Did not owe...

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1

Last year I bought rings which tarnished in a week. Contacted them they were suppose to send labels never got them....

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Gettington and Stoneberry Products and Services

Most reviewed product and services
  • Gettington Customer Care (11 reviews)
  • Gettington Account (10 reviews)
  • Gettington Shipping Service (6 reviews)
  • Stoneberry Customer Care (61 reviews)
  • Stoneberry Shipping Service (35 reviews)
  • Stoneberry Account (29 reviews)