PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Getaroom and TripAdvisor as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Getaroom

Getaroom

Has verified representatives
1.4
Getaroom
TripAdvisor

Getaroom and TripAdvisor Overview

Total reviews
315
37
Company responses
69
0
Issues resolved
11
1

Getaroom was first mentioned on PissedConsumer on Jan 29, 2015 and since then this brand received 315 reviews. It is 278 reviews more than TripAdvisor received since Apr 24, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Getaroom customer support team and TripAdvisor customer service.

Getaroom and TripAdvisor Consumer Ratings

Rank
129 out of 696 in Travel Agencies category
12 out of 225 in Review Websites and Directories category
Customer service
106 in category
5 in category
Website
135 in category
10 in category
Product or Service Quality
105 in category
10 in category

Getaroom and TripAdvisor Rating Details

Customer service
1.1 (162 reviews)
1.2 (18 reviews)
Reviewer's quote

I called customer service and asked if they could at least reinstate the room and they said no, they were not able to do that either. I asked for a supervisor repeatedly and was told there was no supervisor available. The kicker was that the booking clearly stated there was free cancellation and...

Guy P

...Just look up their customer service. They don't even have a phone number for you to call if there are issues. VBRO shows it all upfront and straightforward..

Gary C
Website
1.1 (150 reviews)
1.5 (18 reviews)
Reviewer's quote

I thought I was booking on the hotel website, as they make it out to look that way. I was booking for Vail and came back as Denver. I called immediately to correct it, I was told too bad no changes or refunds...

Jayla

Through the TripAdvisor website, my family rented a property (203 Villas Del Mar Blvd, Popotla, Mexico) from 3/24/18 thru 4/2/18. TripAdvisor and the property owner both greatly MIS-REPRESENTED the home, as well as the property grounds itself. The property was listed to be in Rosarito, Mexico and...

Liceth Z
Product or Service Quality
1.1 (149 reviews)
1.3 (15 reviews)
Reviewer's quote

...Called to learn more and the automated phone service kept disconnecting the call. Had to cancel my credit card and put in a fraud claim..

Alissia

https://www.tripadvisor.com/Hotel_Review-g44197-d1636654-Reviews-California_Motel-California_Missouri.html#photos;aggregationId=101&albumid=101&filter=2&ff=109424557

max

Getaroom and TripAdvisor Pros and Cons

Pros
  • That i know now never to use this company again
  • No pros cons beware of what your paying
  • No pros
  • Helping 9000 people for free
  • Closing my account due to their nazi-like treatment of us
Cons
  • Feeling robbed
  • Are a rip off
  • Deception
  • Lack of ethics
  • Lack of service rectifying fraud perpetrated using ta fk logo
  • I would like trip advisor not to recommend vayama com any more

Getaroom and TripAdvisor Most Positive Reviews

Top rated reviews
4.9

I had to add two extra days onto my Stay in Washington for 2017 on googling all booking sites they all came back at...

5

...

Getaroom and TripAdvisor Most Critical Reviews

Lowest rated reviews
1

Long story short - Getaroom.com (a TripAdvisor booking partner) cheated me by offering me a final purchase price (which...

1

I have been to a Restaurant in Chester Connecticut several times. The Food and Service were very good. For this reason,...

Getaroom and TripAdvisor Latest Reviews

Recent published reviews

I recently booked a 3 night hotel stay through what I thought was the hotel chain itself, which was actually getaroom.co...

Read all 315 reviews
1

The owner would not give me a room once I show him I book on TripAdvisor!

Read all 37 reviews

Getaroom and TripAdvisor Products and Services

Most reviewed product and services
  • Getaroom Room Booking (131 reviews)
  • Getaroom Customer Care (24 reviews)
  • Getaroom One To One Hotel Room Booking (12 reviews)
  • Tripadvisor Customer Care (4 reviews)
  • Tripadvisor House Booking (3 reviews)
  • Tripadvisor Travel Review Listing (2 reviews)