PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SurveyMonkey and Get It Free as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SurveyMonkey
Get It Free

SurveyMonkey and Get It Free Overview

Total reviews 62 87
Company responses 0 0
Issues resolved 1 0

SurveyMonkey and Get It Free Consumer Ratings

Rank
56 out of 297 in PR and Marketing category
66 out of 297 in PR and Marketing category
Customer service
47 in category
48 in category
Exchange, Refund and Cancellation Policy
35 in category
106 in category
Website
50 in category
49 in category
Price Affordability
37 in category
38 in category

SurveyMonkey and Get It Free Rating Details

Customer service
1.1 (33 reviews)
1.1 (25 reviews)
Reviewer's quote

I have sent 7 emails to SurveyMonkey through the help center, because they do not have customer service and I have received any response on my refund or cancellation of the account..

Read full review

...Customer service e-mail does not respond. Phone number listed on web site does not answer. get it free has been selling my info...

Read full review
Exchange, Refund and Cancellation Policy
1.2 (29 reviews)
1 (21 reviews)
Reviewer's quote

...Call 781-568-9075 about cancellation..

Read full review

...I tried calling the 310 exchange and got a voice mail box. I tried the 1-877 exchange and nothing. As far as I'm concerned, this company has done nothing but tease people with resturaunt gift cards...

Read full review
Website
1.6 (29 reviews)
1.6 (27 reviews)
Reviewer's quote

...Their website is nearly impossible to navigate to a place to report issues, and they are incredibly slow to respond. They show more similarity to a scam website than a legitimate business. They certainly give the impression that milking the consumer is a large part of their business model..

Read full review

I have followed the directions and did surveys, did deals and have p a yed ,$1 for the IPHONE11. THE IPHONE 11 NEVER CAME. I GOT TEXTS SAYING IM NOT IN DHL DELIVERY ARE. I also did the same for an IPHONE X and paid almost $20. More texts with excuses about why they have not been delivered. I am...

Read full review
Price Affordability
1.4 (29 reviews)
1.4 (18 reviews)
Reviewer's quote

...The price was $37 per month. There were no astericks or disclaimers in the pricing section of the plan description. We didn't notice a tiny asterick under the "1000 responses per month" portion of the plan description as we had no intention on needing any more than 1000 responses...

Read full review

Constant notifications with endless survey questions. Enough already....UNSUBSCRIBE ME NOW!!!

Read full review

SurveyMonkey and Get It Free Pros and Cons

Pros
  • Survey design interface
  • Lousy customer services and crooked billing practices
  • Strength of toolset
  • Desaster never again
  • That you get ripped off
  • Desast we r never
Cons
  • Customer service
  • Procedure
  • Subscription plans
  • Scam to waste your valuable time
  • Lack of an un-subscribe button
  • Scam to waste time

SurveyMonkey and Get It Free Most Positive Reviews

Top rated reviews
4

I am polling 5 people for meeting times. How do I send one question with 5 potential meeting times for people to choose...

Read full review
5

If you're on Facebook, no doubt you've seen this ad - like their page, sign up and boom, you've got tons of free samples...

Read full review
3.5

Dear Sir,
I have purchased your survey in late August 2017 and found out that it doesn't work for me. Hence I may click o...

Read full review
4.3

Showed a whole kit (Dewalt) on their ad. All i received was a small (mini) screwdriver. WTH?

Read full review

SurveyMonkey and Get It Free Most Critical Reviews

Lowest rated reviews
1

If you want to use survey site, it is so obvious that you are gonna use more than 10 questions right? But survey monkey...

Read full review
1

get it free is a scam I logged on to check the site since I have been getting junk adds non stop no phone no customer...

Read full review
1

I took a survey and was rather negative with my comments, fully intending to share them with my wife before submitting...

Read full review
1

GET IT FREE IS STILL SENDING ME UNWANTED UYNWQELCOM ADDS EVERY DAYiiiiI HAVE BEEN ABLE TO CONTACT THEM ONE TIME THEY...

Read full review

SurveyMonkey and Get It Free Latest Reviews

Recent published reviews
1.2

trying to upgrade service, no way to do it online, no way to get to a human being, including sales, tried many numbers,...

Read full review
No votes

I am fed up with all the emails from get it free. I do not enjoy your app/website at all. I tried to call the phone...

Read full review
1

broke college student we used surveymonkey for a class project. We needed to print a screen and it said it was 25 dollar...

Read full review
No votes

I made a mistake and clicked on ur website and got delused with a *** ton of calls, texts emails im done pls make it...

Read full review

SurveyMonkey and Get It Free Products and Services

Most reviewed product and services
  • Surveymonkey Survey Service (19 reviews)
  • Surveymonkey Customer Care (6 reviews)
  • Surveymonkey Subscription (3 reviews)
  • Get It Free Customer Care (9 reviews)
  • Get It Free Survey Service (9 reviews)