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PR and Marketing
  • 0 ISSUES RESOLVED
  • 17 TOTAL REVIEWS
1.8
Website
Reliability
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Desaster never again 1

Customers don't like

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SurveyMonkey

Telecommunications
  • 1 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $250 AVERAGE LOSS
1.5
Website
Reliability
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Survey design interface 2
  • Ease of registration 1

Customers don't like

  • Customer service4
  • Procedure3
  • Hidden fees2
  • Billing policy and lack of customer service2
  • Termination services1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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