PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Get It Free and SurveyMonkey as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Get It Free
SurveyMonkey

Get It Free and SurveyMonkey Overview

Total reviews
67
51
Company responses
0
0
Issues resolved
0
1

Get It Free was first mentioned on PissedConsumer on Feb 18, 2015 and since then this brand received 67 reviews. It is 16 reviews more than SurveyMonkey received since Nov 15, 2010.

Get It Free and SurveyMonkey Consumer Ratings

Rank
52 out of 403 in PR and Marketing category
41 out of 403 in PR and Marketing category
Website
47 in category
46 in category
Customer service
45 in category
42 in category
Product or Service Quality
36 in category
28 in category

According to consumer ratings and reviews, SurveyMonkey ranks 11 points higher in the PR and Marketing category than Get It Free. People gave Get It Free 1.7 stars for Website criterion in PR and Marketing category and it is 68 points higher than the worst rated brand in this category. At the same time, SurveyMonkey was rated 1.8 stars for Website criterion in this category and it is 69 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that SurveyMonkey has a higher rating than SurveyMonkey. Regarding Product or Service Quality criterion, consumers gave Get It Free 1.3 stars and it is 69% greater than other in category. SurveyMonkey however was rated 1.6 stars and it is 76% greater than other in category.

Get It Free and SurveyMonkey Rating Details

Website
1.7 (24 reviews)
1.8 (22 reviews)
Reviewer's quote

Your requirement / method of scamming us into doing a never ending stream of surveys does not allow us to actually receive the item we are being taunted with.Either fix this, or face the never ending stream of bad reviews.

Wes N

...Their website is nearly impossible to navigate to a place to report issues, and they are incredibly slow to respond. They show more similarity to a scam website than a legitimate business. They certainly give the impression that milking the consumer is a large part of their business model..

KEITH C
Customer service
1.1 (22 reviews)
1.1 (27 reviews)
Reviewer's quote

...about me and took the survey and this has happened twice meaning two different times to get the free gifts and then at the end was told to contact customer support and you all don't even answer the phone and one number isn't a working number,so you tell me how you would feel if you filled out the information and took...

Jannelle

I am polling 5 people for meeting times. How do I send one question with 5 potential meeting times for people to choose 2-3??

Tersa
Product or Service Quality
1.3 (21 reviews)
1.6 (20 reviews)
Reviewer's quote

I have done survey after survey to get a Red Lobster gift card (as advertised). I started doing these survey until I realized that over 2 months had gone by and not one word. I tried calling the 310 exchange and got a voice mail box. I tried the 1-877 exchange and nothing. As far as I'm concerned,...

Uwe M

Horrible. After paying, none of the features were upgraded and no one answered emails or phone voice messages.

MARIA A

Get It Free and SurveyMonkey Pros and Cons

Pros
  • Desaster never again
  • Survey design interface
  • Lousy customer services and crooked billing practices
  • It was an easy and convenient place to navigate
Cons
  • Scam to waste your valuable time
  • Lack of an un-subscribe button
  • Customer service
  • Procedure
  • Hidden fees

Get It Free and SurveyMonkey Most Positive Reviews

Top rated reviews
5

If you're on Facebook, no doubt you've seen this ad - like their page, sign up and boom, you've got tons of free samples...

4

I am polling 5 people for meeting times. How do I send one question with 5 potential meeting times for people to choose...

Get It Free and SurveyMonkey Most Critical Reviews

Lowest rated reviews
1

get it free is a scam I logged on to check the site since I have been getting junk adds non stop no phone no customer...

1

If you want to use survey site, it is so obvious that you are gonna use more than 10 questions right? But survey monkey...

Get It Free and SurveyMonkey Latest Reviews

Recent published reviews

Spent hours just trying to get a free sample! One click leads to another survey, then another, then another, and back...

Read all 67 reviews
1

I noticed a substantial charge in bank account the other day, and was immediately shocked that surveymonkey took $384 do...

Read all 51 reviews

Get It Free and SurveyMonkey Products and Services

Most reviewed product and services
  • Get It Free Survey Service (9 reviews)
  • Get It Free Customer Care (7 reviews)
  • Surveymonkey Survey Service (17 reviews)
  • Surveymonkey Customer Care (5 reviews)