PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Get It Free and SurveyMonkey as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Get It Free
SurveyMonkey

Get It Free and SurveyMonkey Overview

Total reviews 87 62
Company responses 0 0
Issues resolved 0 1

Get It Free and SurveyMonkey Consumer Ratings

Rank
67 out of 297 in PR and Marketing category
57 out of 297 in PR and Marketing category
Website
49 in category
50 in category
Product or Service Quality
41 in category
34 in category
Customer service
48 in category
47 in category
Reliability
35 in category
26 in category

Get It Free and SurveyMonkey Rating Details

Website
1.6 (27 reviews)
1.6 (29 reviews)
Reviewer's quote

I have followed the directions and did surveys, did deals and have p a yed ,$1 for the IPHONE11. THE IPHONE 11 NEVER CAME. I GOT TEXTS SAYING IM NOT IN DHL DELIVERY ARE. I also did the same for an IPHONE X and paid almost $20. More texts with excuses about why they have not been delivered. I am...

Read full review

...Their website is nearly impossible to navigate to a place to report issues, and they are incredibly slow to respond. They show more similarity to a scam website than a legitimate business. They certainly give the impression that milking the consumer is a large part of their business model..

Read full review
Product or Service Quality
1.3 (25 reviews)
1.6 (25 reviews)
Reviewer's quote

...Customer service e-mail does not respond. Phone number listed on web site does not answer. get it free has been selling my info...

Read full review

trying to upgrade service, no way to do it online, no way to get to a human being, including sales, tried many numbers, you get hung up on. No music on hold, even..

Read full review
Customer service
1.1 (25 reviews)
1.1 (33 reviews)
Reviewer's quote

...about me and took the survey and this has happened twice meaning two different times to get the free gifts and then at the end was told to contact customer support and you all don't even answer the phone and one number isn't a working number,so you tell me how you would feel if you filled out the information and took...

Read full review

I have sent 7 emails to SurveyMonkey through the help center, because they do not have customer service and I have received any response on my refund or cancellation of the account..

Read full review
Reliability
1.2 (25 reviews)
1.7 (26 reviews)
Reviewer's quote

Busy signal when I called. Again and again. Your company is a total fraud. You should be put out of business. I'm reporting you to the BBB. And if there any other entities that offer help in this way, I intend to speak to them all.

Read full review

broke college student we used surveymonkey for a class project. We needed to print a screen and it said it was 25 dollars but it was 900 dollars they emptied my account and caused me fees.there is no way to cancel the charge no human contact no recourse.I have been trying every available phone...

Read full review

Get It Free and SurveyMonkey Pros and Cons

Pros
  • Desaster never again
  • That you get ripped off
  • Desast we r never
  • Survey design interface
  • Lousy customer services and crooked billing practices
  • Strength of toolset
Cons
  • Scam to waste your valuable time
  • Lack of an un-subscribe button
  • Scam to waste time
  • Customer service
  • Procedure
  • Subscription plans

Get It Free and SurveyMonkey Most Positive Reviews

Top rated reviews
5

If you're on Facebook, no doubt you've seen this ad - like their page, sign up and boom, you've got tons of free samples...

Read full review
4

I am polling 5 people for meeting times. How do I send one question with 5 potential meeting times for people to choose...

Read full review
4.3

Showed a whole kit (Dewalt) on their ad. All i received was a small (mini) screwdriver. WTH?

Read full review
3.5

Dear Sir,
I have purchased your survey in late August 2017 and found out that it doesn't work for me. Hence I may click o...

Read full review

Get It Free and SurveyMonkey Most Critical Reviews

Lowest rated reviews
1

get it free is a scam I logged on to check the site since I have been getting junk adds non stop no phone no customer...

Read full review
1

If you want to use survey site, it is so obvious that you are gonna use more than 10 questions right? But survey monkey...

Read full review
1

GET IT FREE IS STILL SENDING ME UNWANTED UYNWQELCOM ADDS EVERY DAYiiiiI HAVE BEEN ABLE TO CONTACT THEM ONE TIME THEY...

Read full review
1

I took a survey and was rather negative with my comments, fully intending to share them with my wife before submitting...

Read full review

Get It Free and SurveyMonkey Latest Reviews

Recent published reviews
No votes

I am fed up with all the emails from get it free. I do not enjoy your app/website at all. I tried to call the phone...

Read full review
1.2

trying to upgrade service, no way to do it online, no way to get to a human being, including sales, tried many numbers,...

Read full review
No votes

I made a mistake and clicked on ur website and got delused with a *** ton of calls, texts emails im done pls make it...

Read full review
1

broke college student we used surveymonkey for a class project. We needed to print a screen and it said it was 25 dollar...

Read full review

Get It Free and SurveyMonkey Products and Services

Most reviewed product and services
  • Get It Free Customer Care (9 reviews)
  • Get It Free Survey Service (9 reviews)
  • Surveymonkey Survey Service (19 reviews)
  • Surveymonkey Customer Care (6 reviews)
  • Surveymonkey Subscription (3 reviews)