PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mutual Of Omaha and Gerber Life Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mutual Of Omaha
Gerber Life Insurance

Mutual Of Omaha and Gerber Life Insurance Overview

Total reviews 147 40
Company responses 58 0
Issues resolved 2 0

Mutual Of Omaha and Gerber Life Insurance Consumer Ratings

Rank
57 out of 1095 in Insurance category
143 out of 1095 in Insurance category
Customer service
94 in category
79 in category
Website
138 in category
74 in category
Reliability
75 in category
79 in category
Insurance Plans Acceptance
100 in category
69 in category

Mutual Of Omaha and Gerber Life Insurance Rating Details

Customer service
1.5 (50 reviews)
1.7 (18 reviews)
Reviewer's quote

com , also sent three emails to their customer service email mentioned on their web page. Also sent three emails with the same information through their secured message service and I still keep receiving emails telling me I do not have hazard insurance. When I call I have to wait like 20 minutes to...

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...This is a scam and no one suffering a loss should have to deal with this ridiculous company!! Go with New York Life they said and had a ck to us in 10 days awesome customer service a REAL company!..

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Website
1.8 (37 reviews)
2.1 (16 reviews)
Reviewer's quote

First lie was that they did not tell people on the Medicare website that their RX part D plan was not supported by Mutual of Omaha, but Express Scripts. Anyone knows that if someone has a product supported by another company that the other company does not care about the customer, just the money...

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https://www.savingforcollege.com/article/class-action-lawsuit-filed-against-gerber-life-insurance-company.Gerber was purchased by Western and Southern Financial Group in 2018 for $1.55 billion. Any policies purchased before then are of doubtful validity by WSFG. Certainly a lot of persons are...

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Reliability
1.6 (35 reviews)
1.5 (15 reviews)
Reviewer's quote

My mother recently passed away. In going through her paperwork, I discovered her Life insurance policy with MOA. When I called to make a life claim i was told she was past due and the policy was not in effect as result... Well after digging deeper I found the money order receipts she used to pay...

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Our daughter passed away in July, 2018. In December I received a letter from Gerber that they needed some forms signed and returned so they could process our life insurance claim for Michelle. We had forgotten all about the small policy we had taken out on her as a baby! I called them to send me...

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Insurance Plans Acceptance
1.7 (34 reviews)
2 (13 reviews)
Reviewer's quote

...They say they are providing the insurance coverage but the customer service is outsourced to Express Scripts. Express Scripts is impossible to deal with and really do not care about Mutual of Omaha customers..

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THIS COMPANY CHARGED MY CARD 2X EVEN AFTER I SENT THEM AN INQUIRY TO CANCEL THE POLICY\par i signed up for a Gerber life insurance policy 03/2017 for my newborn two weeks later i sent them an inquiry online to cancel my policy no response was made just more statements from my bank saying this...

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Mutual Of Omaha and Gerber Life Insurance Pros and Cons

Pros
  • Availability of a live operator
  • John wayne cancer insurance
  • Excellent benefits
  • Customer service
Cons
  • Indifferent people
  • It is a headache
  • Customer service is terrible
  • Spam
  • Rep in claims named mark
  • Customer service

Mutual Of Omaha and Gerber Life Insurance Most Positive Reviews

Top rated reviews
5

I was in a bad motorcycle wreck back in September 2014. I had only had this short-term and long-term disability...

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5

Im trying to get verification that im no longer recieving life insurance. The Department of Social Security needs a...

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5

My initial complaint was that Mutual of Omaha labeled me as an employee of their company which in turn caused my unemplo...

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5

Our daughter passed away in July, 2018. In December I received a letter from Gerber that they needed some forms signed a...

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Mutual Of Omaha and Gerber Life Insurance Most Critical Reviews

Lowest rated reviews
1

Refused a valid claim that I wanted for pregnancy induced hypertension. Only wanted one month of pay as I was returning...

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1

My father passed away in January. we submitted for his small policy pay out which he had religiously paid on for 13 year...

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1

7 yrs ago myself, husband and son took out life insurance policies. 14 mos ago I had to close my checking acct. I...

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1

I bought a small policy from Gerber life.and tried for 6 months to get my policy, every time they told me ok we will...

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Mutual Of Omaha and Gerber Life Insurance Latest Reviews

Recent published reviews
4

My husband and I have had this part D for 23 months. We were on
automatic refills. My husband went to take his med on Nov...

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1.4

https://www.savingforcollege.com/article/class-action-lawsuit-filed-against-gerber-life-insurance-company.
Gerber was pur...

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No votes

The status of my inquiry has been resolved
With Mutual of Omaha.
Thank you.

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1

I find out this year they were going to send back my payment, which I never got and redo the insurance. I'm still very u...

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Mutual Of Omaha and Gerber Life Insurance Products and Services

Most reviewed product and services
  • Mutual Of Omaha Life Insurance (25 reviews)
  • Mutual Of Omaha Disability Insurance (9 reviews)
  • Mutual Of Omaha Claim (8 reviews)
  • Gerber Life Insurance Grow Up Health Plan (3 reviews)
  • Gerber Life Insurance Medical Claim (1 review)