PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mutual Of Omaha and Gerber Life Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mutual Of Omaha
Gerber Life Insurance

Mutual Of Omaha and Gerber Life Insurance Overview

Total reviews
121
38
Company responses
42
0
Issues resolved
1
0

Mutual Of Omaha was first mentioned on PissedConsumer on Feb 19, 2010 and since then this brand received 121 reviews. It is 83 reviews more than Gerber Life Insurance received since Sep 24, 2009.

Mutual Of Omaha and Gerber Life Insurance Consumer Ratings

Rank
53 out of 1479 in Insurance category
91 out of 1479 in Insurance category
Customer service
74 in category
64 in category
Website
113 in category
67 in category
Staff
76 in category
77 in category

According to consumer ratings and reviews, Mutual Of Omaha ranks 38 points higher in the Insurance category than Gerber Life Insurance. People gave Mutual Of Omaha 1.7 stars for Customer service criterion in Insurance category and it is 378 points higher than the worst rated brand in this category. At the same time, Gerber Life Insurance was rated 1.8 stars for Customer service criterion in this category and it is 388 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Gerber Life Insurance has a higher rating than Mutual Of Omaha. Regarding Staff criterion, consumers gave Mutual Of Omaha 1.8 stars and it is 83% greater than other in category. Gerber Life Insurance however was rated 1.8 stars and it is 83% greater than other in category.

Mutual Of Omaha and Gerber Life Insurance Rating Details

Customer service
1.7 (38 reviews)
1.8 (16 reviews)
Reviewer's quote

As I have yet to receive an invoice I called customer service to set up the regular monthly payment plan directly from my checking account. I have now been on the phone for over two hours talked to four different people, none of whom can help me. The response is always "I can't help you, that is...

Arion

...This is a scam and no one suffering a loss should have to deal with this ridiculous company!! Go with New York Life they said and had a ck to us in 10 days awesome customer service a REAL company!..

Ilario
Website
1.9 (30 reviews)
2.1 (14 reviews)
Reviewer's quote

...Also I never could get the website to work for me to view my paycheck. They never offered direct deposit for me and to have taxes taken out. I could do nothing online...

gapeach30s

Our daughter passed away in July, 2018. In December I received a letter from Gerber that they needed some forms signed and returned so they could process our life insurance claim for Michelle. We had forgotten all about the small policy we had taken out on her as a baby! I called them to send me...

gary l
Staff
1.8 (29 reviews)
1.8 (14 reviews)
Reviewer's quote

..." My Rhuematologist, the actual specialist, has offered multiple times to speak with medical staff to explain my condition. Nothing. The Drs...

PissedConsumer1069821

This company is complete *** I DO NOT WANT ANY MORE PEOPLE TO FALL AS A VICTIM SUCH ME AND MANY OTHERS! THE FUND DOUBLE AT THE AGE OF 121! WHO THE *** WILL LIVE THAT LONG? I HAVE BEEN PAYING SINCE MY SON WAS 2 MONTHS AND NOT KNOWING HOW BAD THIS SERVICE IS I WOULD HAVE STOPPED WASTING MONEY ON THIS...

Patricia V

Mutual Of Omaha and Gerber Life Insurance Pros and Cons

Pros
  • Availability of a live operator
  • John wayne cancer insurance
  • Customer service
Cons
  • Indifferent people
  • Mass mailings
  • It is a headache
  • Spam
  • Rep in claims named mark
  • Customer service

Mutual Of Omaha and Gerber Life Insurance Most Positive Reviews

Top rated reviews
5

I was in a bad motorcycle wreck back in September 2014. I had only had this short-term and long-term disability...

5

Im trying to get verification that im no longer recieving life insurance. The Department of Social Security needs a...

Mutual Of Omaha and Gerber Life Insurance Most Critical Reviews

Lowest rated reviews
1

Refused a valid claim that I wanted for pregnancy induced hypertension. Only wanted one month of pay as I was returning...

1

My father passed away in January. we submitted for his small policy pay out which he had religiously paid on for 13 year...

Mutual Of Omaha and Gerber Life Insurance Latest Reviews

Recent published reviews

537435-93 part G Medicare

Read all 121 reviews
5

I got great results very happy

Read all 38 reviews

Mutual Of Omaha and Gerber Life Insurance Products and Services

Most reviewed product and services
  • Mutual Of Omaha Life Insurance (21 reviews)
  • Mutual Of Omaha Disability Insurance (9 reviews)
  • Mutual Of Omaha Claim (8 reviews)
  • Gerber Life Insurance Customer Care (10 reviews)
  • Gerber Life Insurance Account (3 reviews)
  • Gerber Life Insurance Grow Up Health Plan (3 reviews)