PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gentry Finance Corporation and Security Finance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gentry Finance Corporation
Security Finance

Gentry Finance Corporation and Security Finance Overview

Total reviews 32 169
Company responses 0 0
Issues resolved 0 1

Gentry Finance Corporation and Security Finance Consumer Ratings

Rank
276 out of 872 in Loans and Mortgages category
106 out of 872 in Loans and Mortgages category
Product or Service Quality
157 in category
89 in category
Customer service
369 in category
81 in category
Diversity of Products or Services
345 in category
113 in category
Reliability
332 in category
79 in category

Gentry Finance Corporation and Security Finance Rating Details

Product or Service Quality
1.3 (12 reviews)
1.6 (77 reviews)
Reviewer's quote

...I have a ten day grace period and the calls started the same day I was due!!! see again poor customer service. I just counted and there is 108 words..

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I had an accident and had to have surgery and was unable to work and Security Finance would not work with me! Called me everyday and left me threatening messages! Very rude Customer Service! Plus interest rates extremely high!..

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Customer service
1 (10 reviews)
1.7 (94 reviews)
Reviewer's quote

...I've spoken with other store managers and customer service and everyone gives me the runaround..

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You have a manager at one of your stores in Greenville Texas who is a poor excuse for a manager she has no customer service experience she hung the phone up in my brother's face not only once but twice he had called that store in Greenville Texas trying to explain to them this manager that he spoke...

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Diversity of Products or Services
1 (9 reviews)
1.7 (84 reviews)
Reviewer's quote

...So instead of me using their services I'm going to pay them off report them to the Better Business Bureau and they better not ever send me another offer again!..

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...I will never use their services again. and will defer any family, friends and aquaintences from it as well..

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Reliability
1 (9 reviews)
1.7 (81 reviews)
Reviewer's quote

I called in advance to get prequalify information which I had plenty of. Bank statements, LLC Utah, Proof of Mail, Proof of Residence. Utah Driver License, SSI card. I was thoroughly insulted by the manager, the girl that first approached the desk didn't even greet me with a smile, she looked...

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Acct#27120, Branch 1857 Millington, TN. Took out a $375 loan in Feb. 2020, paid 2 payments so far then COVID19 hit. I am being CONSTANTLY CALLED EVEN WHEN THEY HAVE ALREADY HAVE SPOKEN TO ME KNOWING MY HOURS HAVE BEEN CUT!! THEY ARE CALLING MY JOB, A BUSY RESTAURANT NOW!!! I will pay them BY MAIL...

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Gentry Finance Corporation and Security Finance Pros and Cons

Pros
No votes
  • Were friendly
  • Easy process
  • If you are in need of money
Cons
  • Rude people
  • Customer service
  • All
  • Staff would not fix their mistake
  • Excessive phone calls to the point of harassment
  • Apathetic area manager and customer care

Gentry Finance Corporation and Security Finance Most Positive Reviews

Top rated reviews
No votes
5

Security Finance has been my go to finance company for a few years now. I think that Security Finance is lucky to have...

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No votes
5

This is an awful company to get a loan through. They call multiple times even when your a day late. My husband account...

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Gentry Finance Corporation and Security Finance Most Critical Reviews

Lowest rated reviews
1

I have 2 loans with This company In Mitchell South Dakota And have been faithful on paying on time and amount owed. I...

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1

This company will come to your house for payment. They do not say who they are when they call you and leave a message. ...

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1

Never take a loan out from Gentry finance!!!! This is why. I paid a loan yesterday(Friday)and we owed for two I told...

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1

I recieved a loan in feb only have one payment left they call regaurdless to me touching base and letting them know...

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Gentry Finance Corporation and Security Finance Latest Reviews

Recent published reviews
1

I called in advance to get prequalify information which I had plenty of. Bank statements, LLC Utah, Proof of Mail,...

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1.6

I asked for a new card and for yall to cancel the old one and I have yet to receive any response Im not pissed I just...

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No votes

Brenda is very very rude and unprofessional and she teaches the other workers how to be rude like her. they need new...

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No votes

They don't care about comic or you can't pay on time. Nono

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Gentry Finance Corporation and Security Finance Products and Services

Most reviewed product and services
  • Gentry Finance Corporation Manager (3 reviews)
  • Security Finance Loan (52 reviews)
  • Security Finance Manager (15 reviews)
  • Security Finance Credit Report (7 reviews)