PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about General Rv Center and Jayco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

General Rv Center

General Rv Center

Has verified representatives
1.9
Jayco

Jayco

2.0
General Rv Center
Jayco

General Rv Center and Jayco Overview

Total reviews
401
395
Company responses
0
0
Issues resolved
5
3

General Rv Center was first mentioned on PissedConsumer on Jun 13, 2011 and since then this brand received 401 reviews. It is 6 reviews more than Jayco received since Jul 15, 2013. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with General Rv Center customer support team and Jayco customer service.

General Rv Center and Jayco Consumer Ratings

Rank
658 out of 5315 in Dealers category
562 out of 5315 in Dealers category
Staff
503 in category
346 in category
Customer service
466 in category
413 in category
Product or Service Quality
467 in category
470 in category

According to consumer ratings and reviews, Jayco ranks 96 points higher in the Dealers category than General Rv Center. People gave General Rv Center 1.7 stars for Staff criterion in Dealers category and it is 1214 points higher than the worst rated brand in this category. At the same time, Jayco was rated 2 stars for Staff criterion in this category and it is 1371 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Jayco has a higher rating than General Rv Center. Regarding Product or Service Quality criterion, consumers gave General Rv Center 1.6 stars and it is 73% greater than other in category. Jayco however was rated 1.6 stars and it is 73% greater than other in category.

General Rv Center and Jayco Rating Details

Staff
1.7 (191 reviews)
2 (195 reviews)
Reviewer's quote

...Clemens office, they better start watching their sales staff. I will never return to or recommend General RV to anyone..

PissedConsumer1196085

...Both the sales and service staff have been very courteous and very helpful. Initially my wife and I checked several other units but love our Jayco and will not hesitate to go back to (or recommend) Jolly Rogers RV for purchasing another Jayco. ..

PissedConsumer1067788
Customer service
1.5 (187 reviews)
1.7 (217 reviews)
Reviewer's quote

...slides out Gasket around passenger door coming out Rust lines forming at bottom of both front doors Propane not purged can't be refilled Been waiting for customer service to contact me since November 2nd now January and contact...

Sean M

already had a faulty jack and dinette table quality horrible Already broken screws stripped underneath U call customer service and its horrible to deal with this company they cover nothing or they make u drive hours They say u can take it to anyone and have it serviced but it is only through a...

Brook T
Product or Service Quality
1.6 (159 reviews)
1.6 (205 reviews)
Reviewer's quote

...Had service guy come look at it. Not Keystones problem call repair on your own. When toilet was removed to check how it was attached to floor discovered only 2 of the 4 were attached to floor and they were to short...

Anglea

Jayco quality control has gone downhill. The Jayco dealer has been great to work with on repairs. I purchased a 2018 Jayco NorthPoint 381flws in December 2018...

Timi

General Rv Center and Jayco Pros and Cons

Pros
  • Maintenance and warranty issues
  • Financing manager
  • Sale process
  • Layout and decor of jayco
  • Floor plan layout
  • Warranty work was completed promptly
Cons
  • Service department
  • Phone calls not returned
  • Non caring attitude
  • Poor quality of construction
  • Poor quality
  • Customer service

General Rv Center and Jayco Most Positive Reviews

Top rated reviews
5

If you are going to buy an RV from General RV, it is my opinion that you should make sure that you read the Purchase...

5

There is Just no Build quality issues. Jayco still builds the best unit in the industry! 1) the grey water holding tank....

General Rv Center and Jayco Most Critical Reviews

Lowest rated reviews
1

We purchased a 2014 PrimeTime Tracer from General RV of Draper UT early this spring. During the initial negotions and se...

1

We are having a big issue with hot water tank. Took it up to our dealer where the 5th wheel was bought 3 times. And...

General Rv Center and Jayco Latest Reviews

Recent published reviews

Not notified of 1 hour labor rate for repair appraisal until I had already brought my camper to Ocala center. Cost me...

Read all 401 reviews
1

I purchased a Jayco travel trailer two years ago .. already had a faulty jack and dinette table quality horrible
Already...

Read all 395 reviews

General Rv Center and Jayco Products and Services

Most reviewed product and services
  • General Rv Center Customer Care (51 reviews)
  • General Rv Center Rv Repair (40 reviews)
  • General Rv Center Repair (20 reviews)
  • Jayco Rv (134 reviews)
  • Jayco Rv Repair (18 reviews)
  • Jayco Trailer (14 reviews)