PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Toyota and General Motors as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Toyota
General Motors

Toyota and General Motors Overview

Total reviews
540
837
Company responses
0
0
Issues resolved
2
8

General Motors was first mentioned on PissedConsumer on Nov 9, 2007 and since then this brand received 837 reviews. It is 297 reviews more than Toyota received since Sep 11, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with General Motors customer support team than with Toyota customer service.

Toyota and General Motors Consumer Ratings

Rank
31 out of 1243 in Auto category
50 out of 1243 in Auto category
Customer service
28 in category
No votes
Staff
24 in category
No votes
Product or Service Quality
22 in category
No votes

According to consumer ratings and reviews, Toyota ranks 19 points higher in the Auto category than General Motors. People gave Toyota 1.9 stars for Customer service criterion in Auto category and it is 103 points higher than the worst rated brand in this category. Regarding Product or Service Quality criterion, consumers gave Toyota 2.1 stars and it is 83% greater than other in category.

Toyota and General Motors Rating Details

Customer service
1.9 (111 reviews)
No votes
Reviewer's quote

...I was in last week for regular service and told there were no upgrades, etc for car. Today got email from Toyota to be sure to take advantage of support for CarPlay and Alexa. Went thru all steps to set up Alexa—didn’t work...

PissedConsumer1699231

...so your telling me you department is customer service and you dont have any numbers to other departments? I thought that was your job ..

Lakeisha K
Staff
2 (95 reviews)
No votes
Reviewer's quote

...Toyota staff - who didn't tell me it was broken, is now refusing to fix it saying Head Unit can break at any time. Toyota Manufacturer Headquarters in TX also backing service staff saying Head Unit can break at any time. All of which I don't believe and was never told...

Maryann C

...They should inform their staff not to take any vehicle for repair. , I got GM customer service number from him and called them from their office phone, GM Rep listened and told me to give phone to Service Manager. They both talked for 5 minutes and gave phone to me...

PissedConsumer800193
Product or Service Quality
2.1 (90 reviews)
No votes
Reviewer's quote

...I was in last week for regular service and told there were no upgrades, etc for car. Today got email from Toyota to be sure to take advantage of support for CarPlay and Alexa. Went thru all steps to set up Alexa—didn’t work...

PissedConsumer1699214

You can best believe after being a witness to this defective product, I will do whatever is possible to see GM pay for a faulty product they shrug their shoulders. I'm fortunate to be able to spend the $300 immediately for the repair because of my family's safety. Not everyone can afford the...

PissedConsumer1506678

Toyota and General Motors Pros and Cons

Pros
  • Good service
  • Vehicle
  • I thought i would like the vehicle
  • Salesman
  • Service guy was helpfull
  • Service dept staff
Cons
  • Warranty
  • Horrible customer service
  • Dangerous product
  • Customer service
  • Given the runaround
  • No customer support

Toyota and General Motors Most Positive Reviews

Top rated reviews
5

Brought my 2009 Corolla in for several recalls the first spiral cable I pick up my car and did not even leave the...

5

I took my suv to labadie in bay city, mi., and the staff there is very unprofessional. It appears they enjoy giving...

Toyota and General Motors Most Critical Reviews

Lowest rated reviews
1

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...

1

My key gets stuck in my ignition and I went to the Rick Hendrick dealership in Charleston, SC to see if there was a...

Toyota and General Motors Latest Reviews

Recent published reviews

2018 CH-R only 65000 millage transmission gone and Toyota not fix because over 60000. If I fix cost over $12000. And...

Read all 540 reviews

Are there any recalls on the 2011 Malibu with transmission problems. My car is not going over 20 mph and is not going...

Read all 837 reviews

Toyota and General Motors Products and Services

Most reviewed product and services
  • Toyota Car (197 reviews)
  • Toyota Customer Care (8 reviews)
  • Toyota Pickup Truck (7 reviews)
  • General Motors Warranty (37 reviews)
  • General Motors Customer Care (35 reviews)
  • General Motors Transmission (23 reviews)