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  • 5 ISSUES RESOLVED
  • 710 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $8.6K AVERAGE LOSS
2.0
Customer service
Website
Discounts and Special Offers
Staff
  • Salesman 4
  • Dealership 3
  • I like the pickups and vans 3
  • Service dept staff 3
  • Service guy was helpfull 2

Customers don't like

  • No customer support9
  • Given the runaround8
  • Run around for warranty work8
  • Company refuses to recognize problem7
  • Customer service7
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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1402 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Website
Discounts and Special Offers
Staff
  • Convenient location 5
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided15
  • Lie about the work needed10
  • Store staff8
  • Un-skilled mechanics8
  • Poor service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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