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  • 6 ISSUES RESOLVED
  • 781 TOTAL REVIEWS
  • $2.5M CLAIMED LOSSES
  • $8.9K AVERAGE LOSS
2.0
Customer service
Website
Discounts and Special Offers
Staff
  • Salesman 4
  • Service dept staff 3
  • I like the pickups and vans 3
  • Dealership 3
  • Service guy was helpfull 2

Customers don't like

  • Customer service16
  • Given the runaround7
  • No customer support5
  • Company refuses to recognize problem4
  • Poor customer service and quality of car3
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Pep Boys

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 1513 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.8
Customer service
Website
Discounts and Special Offers
Staff
  • Convenient location 7
  • Price 4
  • Personnel 4
  • Comfortable waiting room 4
  • Good service 3

Customers don't like

  • Customer service11
  • Poor service provided6
  • Store staff5
  • Poor service5
  • Attempt to overcharge5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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