PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about General Motors and Nissan Motor Acceptance Corporation as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

General Motors
Nissan Motor Acceptance Corporation

General Motors and Nissan Motor Acceptance Corporation Overview

Total reviews 884 387
Company responses 0 0
Issues resolved 8 2

General Motors and Nissan Motor Acceptance Corporation Consumer Ratings

Rank
61 out of 479 in Auto category
227 out of 1921 in Financial Services category
Customer service
66 in category
187 in category
Product or Service Quality
54 in category
142 in category
Website
58 in category
223 in category
Discounts and Special Offers
35 in category
91 in category

General Motors and Nissan Motor Acceptance Corporation Rating Details

Customer service
1.4 (190 reviews)
1.5 (143 reviews)
Reviewer's quote

...t no one couldn't help me, I wrote a letter staying that I was not looking for a free spare tire, I was looking how can I get information and buying one, also customer service was supposed to call me back and all they did was sending emails instead of calling me. After few months dealing with the customer service I went out of my way on EBAY to buy a $440 spare tire. Since the first time I spoke with EBAY they were in contact with me and the ...

Read full review

After speaking to two customer service agents, I was directed to a supervisor. That supervisors name was Miss Nickerson. As I began to explain the hardship and lack of correspondence that I received through my attempts in getting a deferment almost two months ago, she began to respond in a way that...

Read full review
Product or Service Quality
1.5 (171 reviews)
2 (109 reviews)
Reviewer's quote

...I will never get another Cadillac and will certainly tell everyone to be wary of buying a GM vehicle if this is how they stand behind their product. This is certainly poor workmanship when the paint doesn't last any longer than the warranty..

Read full review

After speaking to two customer service agents, I was directed to a supervisor. That supervisors name was Miss Nickerson. As I began to explain the hardship and lack of correspondence that I received through my attempts in getting a deferment almost two months ago, she began to respond in a way that...

Read full review
Website
2.2 (143 reviews)
1.9 (113 reviews)
Reviewer's quote

On the day of April 12th, 2014 I attempted to login to the GM Financial website using the same exact logins I always use. Instead of accessing their website easily, I instead received many login attempt errors. Their system kept telling me I needed to "create and account" and to click the...

Read full review

...And on your website it says up to 8 weeks so I am receiving conflicting information. And why did it take 2 hours for me to go into a dealership to lease a car but it's going to take 2 months just to get an approval on a lease-takeover?? That just doesn't make any sense to me..

Read full review
Discounts and Special Offers
1.8 (141 reviews)
2 (83 reviews)
Reviewer's quote

... in the name of profit! GMC has admitted that the condition of it's 2018 Chevy Malibu was unsafe for the roads and even conducted a recall and gave a separate special coverage warranty for the condition when the car goes into reduced engine power mode, which causes the car's engine to stall out of the unknown. I have ...

Read full review

Terril sold me car and claimed I was receiving discounts based on the actual selling price,he , advise me to purchase a PMA @ $789 for oil changes etc , MPP @ $1535 for dent repair, tire,and windshield , and another MPP to service vehicle $2680. ? He stayed you can use this service at any time...

Read full review

General Motors and Nissan Motor Acceptance Corporation Pros and Cons

Pros
  • Salesman
  • Dealership
  • Service dept staff
  • I love y vehicle
  • Interest rate they offered
  • Nissan titan
Cons
  • Customer service
  • Given the runaround
  • No customer support
  • Poor customer service
  • Treatment
  • Would not accept my payment

General Motors and Nissan Motor Acceptance Corporation Most Positive Reviews

Top rated reviews
5

I took my suv to labadie in bay city, mi., and the staff there is very unprofessional. It appears they enjoy giving...

Read full review
5

The car i have backnin2007 is nissan murano xa i returned due non paymen now i would like to know if i still own to tou...

Read full review
5

My transmission had a total failure at 55,000. Two months out of warranty. Nobody would offer any assistance. It's a...

Read full review
5

I didnt want the gap insurance since i have a three year warrenty it was pushed on me

Read full review

General Motors and Nissan Motor Acceptance Corporation Most Critical Reviews

Lowest rated reviews
1

My key gets stuck in my ignition and I went to the Rick Hendrick dealership in Charleston, SC to see if there was a...

Read full review
1

Worst customer service ever. Paid off my car 3 months ago and still havent got my pink slip. When i called they said...

Read full review
1

I purchased a 2012 Malibu LT in January of 2012. Since the purchase, I have been to the service department at least...

Read full review
1

Nissan finace's website is awful. They're representatives have constantly made mistake after mistake when it came to my...

Read full review

General Motors and Nissan Motor Acceptance Corporation Latest Reviews

Recent published reviews
1

My son owns a 2013 GMC Terrain with roughly 72K miles. I have always had the local GM dealership (Luther) do all...

Read full review
No votes

I need a copy of lien release on my vehicle I just got which shows in the systems ghost lien

Read full review
1.3

I just recently purchased a 2020 Cadillac xt5
Will never buy another gm product
Bc I just read the ceo for gm jumped on Bi...

Read full review
No votes

I made payments extension on my accounts and the reason is some one *** my bank account and revarse payments made My...

Read full review

General Motors and Nissan Motor Acceptance Corporation Products and Services

Most reviewed product and services
  • General Motors Warranty (37 reviews)
  • General Motors Transmission (25 reviews)
  • General Motors Fuel Pump (11 reviews)
  • Nissan Motor Acceptance Corporation Auto Leasing (47 reviews)
  • Nissan Motor Acceptance Corporation Leasing (8 reviews)
  • Nissan Motor Acceptance Corporation Sales Representative (4 reviews)