PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about General Motors and Mercedes Benz as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

General Motors
Mercedes Benz

General Motors and Mercedes Benz Overview

Total reviews
837
195
Company responses
0
0
Issues resolved
8
3

General Motors was first mentioned on PissedConsumer on Nov 9, 2007 and since then this brand received 837 reviews. It is 642 reviews more than Mercedes Benz received since Feb 5, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Mercedes Benz customer support team than with General Motors customer service.

General Motors and Mercedes Benz Consumer Ratings

Rank
50 out of 1242 in Auto category
48 out of 1242 in Auto category
Customer service
No votes
47 in category
Product or Service Quality
No votes
46 in category
Website
No votes
36 in category

According to consumer ratings and reviews, Mercedes Benz ranks 2 points higher in the Auto category than General Motors.

General Motors and Mercedes Benz Rating Details

Customer service
No votes
1.5 (45 reviews)
Reviewer's quote

...so your telling me you department is customer service and you dont have any numbers to other departments? I thought that was your job ..

Lakeisha K

Four months later and 20,yes, 20 service appointments later, they were unable to fix the ABC service light. Supposedly, they even had a Mercedes Benz engineer come to their dealership to look at the car, since they had been unable to fix it for the prior 19 times. Meanwhile, for the days that the...

Azell
Product or Service Quality
No votes
1.7 (40 reviews)
Reviewer's quote

You can best believe after being a witness to this defective product, I will do whatever is possible to see GM pay for a faulty product they shrug their shoulders. I'm fortunate to be able to spend the $300 immediately for the repair because of my family's safety. Not everyone can afford the...

PissedConsumer1506678

Finally after being in for "service" AGAIN last week, I called dealer and said to keep the car-I'm done!! Bought another Infinity, Should have stuck with that, AWESOME car!!! I just walked away from the lease with 2 months left-at a breaking point. I will refuse to pay anything they say they will...

Hillary F
Website
No votes
2.7 (31 reviews)
Reviewer's quote

On the day of April 12th, 2014 I attempted to login to the GM Financial website using the same exact logins I always use. Instead of accessing their website easily, I instead received many login attempt errors. Their system kept telling me I needed to "create and account" and to click the...

Denard

the representative from Mercedes Benz USA kept pointing out that they have never had a recall on any vehicles I researched the National Highway safety website and found 27 incidence very very similar to what happened to me. this is not an isolated incident in Mercedes Benz should stand behind the...

PissedConsumer564509

General Motors and Mercedes Benz Pros and Cons

Pros
  • Salesman
  • Service guy was helpfull
  • Service dept staff
  • Good performance
  • Comfy ride
  • Car
Cons
  • Customer service
  • Given the runaround
  • No customer support
  • Customer service
  • Bad service
  • Warranty

General Motors and Mercedes Benz Most Positive Reviews

Top rated reviews
5

I took my suv to labadie in bay city, mi., and the staff there is very unprofessional. It appears they enjoy giving...

4.5

I just purchased a 2018 GLC 300 4matic, I like it but I don’t love it!!!! My 2015 AMG GLK 350 I LOVED!!! I got the AMG...

General Motors and Mercedes Benz Most Critical Reviews

Lowest rated reviews
1

My key gets stuck in my ignition and I went to the Rick Hendrick dealership in Charleston, SC to see if there was a...

1

I travelled Monday morning on Mercedez Benz this week only from Patiala to Chandigarh. The Journey I had was even worse...

General Motors and Mercedes Benz Latest Reviews

Recent published reviews

Are there any recalls on the 2011 Malibu with transmission problems. My car is not going over 20 mph and is not going...

Read all 837 reviews

Gave me tye run around

Read all 195 reviews

General Motors and Mercedes Benz Products and Services

Most reviewed product and services
  • General Motors Warranty (37 reviews)
  • General Motors Customer Care (35 reviews)
  • General Motors Transmission (23 reviews)
  • Mercedes Benz Car (130 reviews)
  • Mercedes Benz Car Repair (7 reviews)
  • Mercedes Benz Customer Care (5 reviews)