PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kraft Foods and General Mills as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kraft Foods
General Mills

Kraft Foods and General Mills Overview

Total reviews 494 217
Company responses 0 0
Issues resolved 2 1

Kraft Foods and General Mills Consumer Ratings

Rank
184 out of 870 in Food Manufacturers category
161 out of 870 in Food Manufacturers category
Product or Service Quality
170 in category
127 in category
Value for money
153 in category
159 in category
Customer service
139 in category
146 in category
Diversity of Products or Services
142 in category
161 in category

Kraft Foods and General Mills Rating Details

Product or Service Quality
1.9 (128 reviews)
2.1 (56 reviews)
Reviewer's quote

I find it wholly unethical and disingenuous that Kraft Foods and their product Good Seasons Italian Salad Dressing 0. 7 OZ pouches as sold in a 10 pack box, has NO indication in print on the exterior regarding GMOs being used. But upon buying and opening the box at home the individual...

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...THIS IS DISGUSTING AND I WILL BE CONTACTING CUSTOMER SERVICE EVERYDAY. CHECK YOUR PRODUCT BEFORE YOU PACKAGE IT!..

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Value for money
2.2 (113 reviews)
2.1 (47 reviews)
Reviewer's quote

...After making the dip, I naturally tasted it and almost threw up! It was rancid! Not only was I out the money for the cheese, but also the rotel. The expiration date on the box was 18Jan21. As much as this stuff costs, I expect a quality product...

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...This is disgusting and disgraceful! They care more about their greed than giving their customers value for their money. I'm done buying from this company. I expected better...

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Customer service
2.1 (100 reviews)
2.1 (49 reviews)
Reviewer's quote

...The customer service guy sounds like he was reading off of a script and didn’t even know crap..

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Good afternoon, I spoke with a customer service representative from your Chicago, Ill. USA Call Center today, regarding a problem My wife and I had with a 300g bag of Green Giant (Valley Selections) Assorted Sizes Frozen "LIMA BEANS" CANADA A. We have been purchasing 2-4 bags every month of this...

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Diversity of Products or Services
2.6 (95 reviews)
2.5 (50 reviews)
Reviewer's quote

...Yall are crazy you wont have me buying anymore of your velveeta mac n cheese nor Kraft products..

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...I will just stop buying GM products if I can not help the school anymore and buy a less expensive brand of snacks/foods..

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Kraft Foods and General Mills Pros and Cons

Pros
  • Sliced and shredded cheeses
  • Some good products
  • Product
  • Never had a lroblem
  • Frosted toast crunch
  • Make a really good product
Cons
  • New one
  • Disengaged customer service and terrible taste quality
  • Too many questions and steps
  • Disappointed in the shrinking product for your profit margin
  • Trash
  • Lack of concern in responses from customer service agents

Kraft Foods and General Mills Most Positive Reviews

Top rated reviews
5

I am writing to let you know how great I think your product is.My family just loves my potato salad. they say i make it...

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5

I trusted you with my stomach issues. I've felt sick for two weeks from eating cheerios. I knew something wasn't right....

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5

With football around the corner. I make dip all the time. My family will only let me use Velveeta, because it is the...

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5

I LOVE Yoplait's Harvest peach yogurt, the original, of course. I loved eating the little pieces of peaches that are in...

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Kraft Foods and General Mills Most Critical Reviews

Lowest rated reviews
1

We have been loyal customers for many years, my kids love the boxed Kraft Macaroni and Cheese. More than several times...

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1

The Green Giant Steamer Brussels sprouts are terrible. They're too large, woody, and tasteless. Where are those old...

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1

Ive noticed over the last several months that is not as orange or cheesy.. what is up witht his it use to be so good...

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1

You shut the site down which made tons and tons of people upset, since the internet is much better and big now thanks to...

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Kraft Foods and General Mills Latest Reviews

Recent published reviews
No votes

I can not find kraft crumble cheese in store anymore, i used it in many recipes. Do you no longer make it or where can...

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3.8

I am a faithful customer for years. But I purchased 4 boxes of chocolate peanut butter cereal that is stale. Can I...

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No votes

Velveeta used to be so good to cook with. Not any more. It has a terrible taste and after taste. I will never buy it...

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No votes

I LOVE Honey nut, but, the banana nut was a huge disappointment. And I bought the family size.

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Kraft Foods and General Mills Products and Services

Most reviewed product and services
  • Kraft Foods Macaroni And Cheese Pasta (32 reviews)
  • Kraft Foods Miracle Whip Dressing (27 reviews)
  • Kraft Foods Cheeses (25 reviews)
  • General Mills Commercial (23 reviews)
  • General Mills Cereal (17 reviews)
  • General Mills Cinnamon Toast Crunch Cereal (9 reviews)