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General Mills
Kraft Foods

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

General Mills

General Mills

2.1
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 185 TOTAL REVIEWS
Rank
123 out of 1011
in Food Manufacturers category
Rating Details
Product or Service Quality
Website
Diversity of Products or Services
Customer service
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    40
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    04:24
  • ISSUES RESOLVED
    21%
Top Products and Services
1.9
21 reviews
1.6
11 reviews
Kraft Foods

Kraft Foods

2.2
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 421 TOTAL REVIEWS
Rank
107 out of 1011
in Food Manufacturers category
Rating Details
Product or Service Quality
Website
Diversity of Products or Services
Customer service
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    281
  • SUCCESSFUL
    72%
  • AVG CALL DURATION
    03:16
  • ISSUES RESOLVED
    19%
Top Products and Services
1.8
31 reviews
2.2
23 reviews
1.4
20 reviews

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