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General Electric

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 210 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Good initial response 1
  • Repair people from sears 1
  • Same serviceman - very nice guy 1
  • See above 1
  • Warranty service 1

Customers don't like

  • Quality5
  • Customer service3
  • Fridge3
  • Runaround from customer service1
  • Something is causing it to fail1
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Samsung Electronics

Appliances and Electronics
  • 5 ISSUES RESOLVED
  • 723 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Tv when it worked 3
  • Features 2
  • Large load capacity 2
  • Overall product design and ease of use 2
  • Quality of tv 2

Customers don't like

  • Customer service12
  • Way they do business4
  • Appliance service life3
  • Poor quality3
  • Lack of warranty coverage3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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