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General Electric

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 217 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Warranty service 1
  • See above 1
  • Same serviceman - very nice guy 1
  • Repair people from sears 1
  • Good initial response 1

Customers don't like

  • Quality5
  • Customer service4
  • Fridge3
  • Something is causing it to fail1
  • Runaround from customer service1
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Samsung Electronics

Appliances and Electronics
  • 7 ISSUES RESOLVED
  • 750 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Tv when it worked 3
  • Design 3
  • Quality of tv 2
  • Overall product design and ease of use 2
  • Large load capacity 2

Customers don't like

  • Customer service21
  • Way they do business4
  • Too many defects3
  • Quality3
  • Poor quality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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